WEBVTT
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Welcome to Marketing.
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I'm Sarah No Block.
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This show is made for solo consultants who want to get booked out without burning out.
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If you've ever thought, I just want this to feel easier, you're not alone.
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Around here, we focus on simple, sustainable growth that actually fits into your life so growth feels doable instead of overwhelming.
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I'm gonna take my shoes off, relax a little bit, settle right in.
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There we go.
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Um, okay, I'm really excited about this topic because I so we're talking today about original research and tying it into events, an event first strategy with that.
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And I haven't seen that before.
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So when I was looking at your form, I was like, ooh, I'm gonna learn a lot today.
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Yes, it's just a different channel and it's just a way to make the research more of an experience, like more 3D rather than something flat.
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Yeah, that's a whole different way than like I work with a decent amount of original researchers, and I haven't seen anybody apply it in this way.
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So before we get into all of that, can you introduce yourself to the audience?
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Yes, absolutely.
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I'm Lisa Shaw.
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I'm the founder of Devon Point.
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Um, my company works it's a small content strategy practice.
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My company works with um B2B tech founders and B2B technology companies.
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We focus mostly on original content.
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So my background is in journalism.
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I still write for more tech on event marketing.
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And one of the most important things that companies can focus on right now is the kind of content that AI can't reproduce.
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So by definition, event sessions, subject matter expert interviews, and original research are areas that it literally hasn't happened yet.
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So no LLMs can train on it.
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Yeah.
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That's where I'm focused, right?
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That's that's brilliant.
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That is absolutely brilliant.
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So similar thought process where it's like anything that AI can't do or replicate is where you need to focus because then you can use AI to make like to expand on whatever it is or repurpose whatever it is that you're creating, but create something original first because then that can't be duplicated.
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There is no original thought in AI.
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So I love this angle.
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Can you walk me through how to tie original research to an event?
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Absolutely.
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So I have a whole framework for it.
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Oh, I love the framework.
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And we all do.
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Every, every small marketer needs them.
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And you know, you do such a great job of bringing those resources to our community of small marketing teams where we are always stretched for resources, right?
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So yes, original research is one of those things where you think, oh, I really need a big team or I really need a big budget.
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And that's why this framework is organized this way.
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Because no, I'm gonna show you that you do not.
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Um, what you meet are friends, partners.
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And the partners are the focus.
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The partners are people that you work with for credibility and reach.
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And then they also are kind of the the cornerstone of the of the event process.
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So I'll start.
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If you want me to start to talk about the framework, I can't.
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Yeah, I'm dying.
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I'm dying to know.
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Like I'm I love partnerships.
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Go on.
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Yeah, so awesome.
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So research, the the framework is is called Blanche, and it's based on um leading with partners.
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That's the L in the framework.
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Lead with your partners.
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You really need to get your partners on board, and they're the ones who are going to be guiding the research because they're the ones who are close to the community.
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They're the ones who know where the pain points are, they're the ones who know really intimately their membership because they are there to serve their membership.
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Um, and you're like, okay, partners, how do you find partners, right?
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I was literally going to say, let's pause and let's talk about like what makes a good partner.
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Okay.
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So what makes a good partner?
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Somebody in your space, right?
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So when you think about partners, credibility and reach, you want to be able to partner with some organization that is already has your ICP in it, right?
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People who are going to benefit from the survey that you're doing or the research that you're doing, and also be an audience for you when you want to talk to them after the survey research is published.
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So chances are very good.
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Many companies have organizations that they partner with already.
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Um and you may have them, your executives may have them.
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Um, but if you don't, you know, you there's somewhere between 60 and 80,000 professional organizations in the United States.
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Those organizations serve members.
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And if they are in your industry or in your vertical, they would be great partners because they're focused on member services and you are focused on getting research that you can then repurpose in your marketing.
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Um, one of the other really great ways to find a good partner is something that you talk about in your masterclass and in a podcast.
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In niche communities, right?
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You go, I know, right?
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So quality over quantity, every time.
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If you get a few hundred really qualified respondents and a few hundred really qualified people, those are a good pipeline.
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Even if it's not thousands, they're really qualified and they're showing intense signals.
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So that's where we focus.
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That's why this is number one leading with the partners is so important.
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Okay, let's pause before we move to A.
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Okay.
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Um, so with the partnerships, you're looking for someone who has the same ICP as you so they can get them to participate in the survey.
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So you have their data, but you can also then share that survey result with those communities.
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And so you kind of have a leg up on whatever content you create from that research.
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Exactly.
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And they are also making sure that your survey topics are credible, right?
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So you want to make sure that what you're doing research on is not just self-serving.
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You really need you need to go into this in the in this frame, you know, frame of mind that you're going to create a piece of research that is not going to be talking about your company, but that you have leverage to talk about your company in a way that people who are who this topic resonates with will understand, right?
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You are going to go in as a thought leader at that moment.
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So that's why partnership is so important because they have the access and they have the credibility with those communities.
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Yeah, it is pretty ick when you're seeing something come out and it's just about the company.
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Like, what am I supposed to do with this?
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How do I apply this?
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Right.
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And as marketers, right, we have what um Hemingway called built-in BS detectors, right?
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That's true.
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We can smell it.
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We know we're living that life.
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We totally do.
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And it the mint, so here's a really good example of that.
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So for one of the projects that I did for a client, we got 83% of our responses came from our partner communities.
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Like we probably should have gotten this, but people weren't interested because it was a it was a we're a vendor, right?
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This client was a vendor and they they weren't trusting it.
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But when it came from their community, people were really interested in the topic because it was more credible.
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And one of the things that we did during planning of that research, we were using a term that the community did not use to describe themselves.
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And if we didn't have the partner to give us that insight, we would have gone out there with that like clunky term that would have turned people off immediately.
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Yeah, that's such a good point.
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And you can pull that tip into absolutely everything.
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If you're using jargon or phrase that you specifically use because you don't know what they use in their life or their job, it's gonna ring that spell for them because they're like, you're not one of us.
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Exactly.
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Exactly.
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And they know, right?
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Yeah, they know.
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Um, real quick before we move to the A, one thing that you can do, so not you, but you as the listener can do to make sure that you're using the right phrasing that your clients use is to pull the transcripts from your sales calls and the meetings that you have with them.
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And you can throw those transcripts into ChatGPT and ask, like, how does my ideal customer talk about X, whatever it is you're doing the research on?
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And you can find the specific words because you're using their transcript that they use, and then just mirror that description.
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That is a great use of Chat GPT.
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Um, yeah, transcripts plus chat GPT makes me very happy.
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And then this is okay.
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Now we can move to now we're ready.
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Now we're ready.
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Now we're ready.
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So A is for assemble assets, right?
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So the assets are everything.
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It's what your company is gonna use to build on this research.
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And while the research is in the field, you have to be making a plan, especially if you're a really small team, which most of your listeners are.
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Um, you need a plan.
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So you're gonna be putting together your assets.
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You you have to figure out, okay, what's my minimum viable content plan?
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Right.
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The minimum viable content plan is number one, the re the research report.
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I where is it gonna live?
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Is it gonna live on your website?
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Is it gonna be a PDF?
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Is it gonna be on a Notion page?
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Are you gonna gate it?
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How are you gonna gate it?
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Like all of those things you have to figure that out.
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Do you have the resources for design, right?
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So that's another expense.
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If you have the resources to do that, great.
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If not, you can create, maybe you can work with um a graphic artist just to create some of the data visualizations that are gonna be the foundation of your marketing, right?
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So that'll be a great investment.
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Um, once you've figured out where your report is going to live and whether or not it's going to be gated.
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So do you need a landing page?
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Do you need an inertian page?
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The next thing you need are a couple of blogs.
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Number one is the blog that's gonna basically encapsulate all of the research bindings.
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This is gonna be the number one piece that will have all of the charts and all of the analysis.
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It's gonna be your long form piece and you're gonna pull from.
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Um, make sure you have another blog on deck.
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And there are so many different ways to repurpose um research.
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And you can figure out is it gonna be something that you're gonna target to a particular member of your audience?
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So, you know, so that you have that to lead with.
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The next thing that you need to have is a webinar deck because remember, we're leading with the event.
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So you're gonna pull all of that together into a deck, and you're gonna be using those charts and those graphs from the research project, and they're gonna put those in a deck so that you're ready to go.
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Those graphics and those infographics, they're gonna be a key part of the next one, which is a social carousel, right?
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So all of the key findings will go in the social carousel.
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And then finally, the best thing that I recommend is having a lead magnet.
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When you go to an event, everybody likes to have it downloadable, like a little something extra, right?
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So you feel like, okay, I was heard and this is awesome, and I'm gonna get this nice little gift.
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Um, so all of that has to be done in advance, right?
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So that when you have your event, you're you're gonna launch, you're gonna be ready to go.
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So during this couple of months, so the surveys in the field, maybe six weeks, right?
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So you've got a couple of months of planning time that you need to put in and you're gonna put together a plan, a plan of assets and a timeline and your minimum viable content, you know, put it all, pull all of those things together so that once the research does start coming in, you can you can pull it all together and say, okay, did what we expect from the beginning actually happen, right?
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Where are our hypotheses validated?
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What does the research actually show?
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Are we going to be able to tell the stories that we thought we were going to be able to tell in our planning meetings?
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So that's gonna give you a good framework.
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So you're going out, you have some assets ready, you have a calendar so that you have a monthly kind of an idea of what you're gonna be talking about month to month because you want to make this stretch out for a year.
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You want a full year of content from this.
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So you have your themes, right?
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Every month is gonna be a theme.
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And now you've got this whole plan.
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It's already laid out.
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You don't have everything filled in yet because you're gonna let the data do the talking.
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So now you're ready.
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You're ready, you've got everything in place, and you're ready for your you.
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Are we ready to move on?
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I am.
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Okay, so you is for unveil, and we're unveiling the research at our events, and the research becomes a shared experience.
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And here's where we go back to our partners again.
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Your partners have relationships with the people who have taken your survey.
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They are influencers in their field or they're experts in their field, and they are going to be on your panel.
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This webinar is going to be them talking about the research in ways that only they can.
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The most importantly interesting to remember is who is not on the panel is you.
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Nobody from your company is on that panel because that's an instant drop in credibility, right?
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You don't want to be there.
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You are the thought leader behind it.
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You funded it, right?
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You are just as interested in the results from this research as anybody else.
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But if you put yourself on that panel, you automatically taint the credibility of the research.
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So that's the hardest thing.
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It's the hardest thing.
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Yeah, companies, right?
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That is the hardest thing.
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And I think that getting buy-in from an executive, I think that the the companies that I have worked with show a lot of faith because the executives are like, yeah, I can see that, but they have to understand why that's important.
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Because the research by itself is not going to promote your company.
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It's what you do with it afterwards.
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And the more credible it is and the more it resonates with the communities that you're trying to reach, the better able you'll be able to use that and repurpose that content afterwards, right?
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Yeah, that makes complete sense.
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I so now that you're walking me through it, I'm picturing this as probably more of like a mid-sized company that's doing this if they are funding the research and then having the um the influencers on the panel.
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It would be less someone who's like a tiny business, like a solo business.
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They're not going to be funding something like this.
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They'll probably be participating.
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Right.
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One of the survey participants, maybe.
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Or they could team up with others in the industry and do a survey that benefits all of them, right?
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By definition.
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Yeah, like a group.
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Yeah.
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Exactly.
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Because by definition, the survey is agnostic.
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The topics are topics that people in the community are interested in.
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And then each one of the participants and each one of the funders can then use that research to their own benefit.
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It doesn't have to be a big company, right?
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It can be a smaller company because remember, the partners that you're that you're working with, you're not paying, right?
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Yeah.
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They're getting the research.
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They're getting the end.
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Exactly.
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Exactly.
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You're organizing it and they're getting the research.
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So that's a value add for their membership, right?
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It's the very definition of a win-win.
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And who doesn't like a good win-win?
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Um, I do.
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I love that.
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And I think that makes so much sense though.
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Like for maybe people who are listening who are solo consultants, if you team up with other solo consultants that are going after the same ICP as you or dream client, um, that way you can get research that you can leverage for your own business, but you're also sharing the workload.
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Exactly.
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So one of my clients, they had they had a couple of partners that worked with them on research.
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So they did a couple of webinars because each one of their communities wanted to have their own, right?
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They wanted to have their own experts and their own people on the panel.
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So we did a couple of launches with that particular research project.
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And each one of those webinars only had 200 people register and maybe 40 to 50 people show.
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So it was really small, but those audiences were, those were intent signals, right?
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Those audiences were locked into that research.
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They were, they were, they were ready for it, right?
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They were ready for the follow-up that came afterwards because they had already expressed this is this is a serious pain point.