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This is Sarah Blah Block, a podcast that helps B2B service businesses do more with less.
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Learn lean, actionable, organic marketing strategies you can implement today.
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No fluff, just powerful growth tactics that work.
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Ready to scale smarter?
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Hit that subscribe button and start growing your business with tiny marketing.
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This week I am sharing a Merry Christmas episode.
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It is actually, okay, so I didn't know this before, but Spotify for Podcasts, which is now called Creator for Podcasts.
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Thank you, Melissa, for letting me know they changed their name.
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Um, they make a podcaster wrapped.
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So I learned that on Spotify, one, I made it into over 100 people's Spotify wrapped lists, which is freaking awesome.
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But two, the biggest episode on Spotify has been this one.
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It's Kundal Cherry sharing how stories can help you sell.
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So that's the episode I am sharing as a replay for Christmas week.
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And I just want to say thank you to all of you who come and hang out with me every single Sunday.
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And I love you.
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I appreciate you.
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And like it blows my mind that you bring me into your world every week and listen to me chit-chat about marketing and sales and biz dev and offers.
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I so, so appreciate you.
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And I hope you have an amazing 2026.
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Enjoy Kendall Cherry's episode on stories that sell for you.
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Today I have Kendall Cherry talking about how you can create stories that sell for you.
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Today we're talking about how to sell in every story that we tell.
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So we're on a little selling binge right now.
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Today, I want you to really dig in and understand how every piece of content should sell for you.
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You should be able to tie in your offer to whatever story you're telling.
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And another takeaway that I think that you're gonna get from this is the importance of attraction and repelling.
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So a lot of us come from this state of mind where it's really difficult when someone doesn't like us.
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But when you own a business, I mean, when you're human in general, not everyone's gonna like you.
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You're just you're a person like the rest of us, and not everyone's gonna vibe with you, and not everyone vibes with me for sure.
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Just look in my comments.
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But the thing is, intentionally attracting and repelling by using your transformational promises, your messaging, your stories, who you work with in the right way, you're gonna pull in the right people and repel those red flags right from your content.
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And then last, I really want you to understand how a well-designed sales ecosystem eliminates the needs for sales calls.
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So by the end of this episode, you're gonna understand how to sell without having to hop on a call beforehand.
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So I hope you enjoyed.
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And if you did, once you're done with this episode, it's a long one, by the way.
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Kendall and I really vibed.
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Um, tell me in the comments.
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Wherever you're listening or watching this, there are comments there.
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So let me know what you learned from this.
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All right.
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Enjoy.
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Hey, so I am Kendall Cherry.
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I am the founder and executive ghostwriter here at the Candid Collective.
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And we're on a mission to create a world that's more candid and kind.
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So most of my clients and just people on the internet, they're always asking me, like, what does a ghostwriter do?
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And I think the marketing world is changing a lot the more you know we see things transform with AI.
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But to me, ghostwriting is kind of this sweet spot of writing copy, writing content.
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But to me, in kind of the modern world, ghostwriting is really about sales skills and how to write content that closes B2B sales, especially if you're somewhere like LinkedIn.
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And so that is kind of my special sauce when it comes to the writing, where it's kind of this fun, you know, it's subliminal.
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It's like, is she selling?
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Is she not?
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But you would never do this.
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But I have this, I have this personal rule where I'm like, every post has to be selling, even if it doesn't sound like I'm selling.
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Me too.
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It's so rare.
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Yes.
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I figured it is so rare that I meet people who agree with that.
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Why would you write anything that doesn't at least like nod to your offer?
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Let's go, let's go there.
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Let's go there.
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I think, oh, I don't know.
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I have so many like hot takes on this, but let's hear all of your hot takes.
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Let's hear all of them.
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I just hear, man, we should come and swinging right out the gate, the Kendall Cherry way.
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I just think that a lot of times people right now, especially in the like creator economy, is so like the sexy buzzword and you know, building an audience and monetizing and all these things and monetizing content, which is great.
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But I think that when we're writing content, all of these courses that people buy from big name creators, they're always talking about the writing.
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Not once have I ever seen a course that's like, these are the sales skills that you need to have in your writing in order to close sales for content that converts.
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It's there, they doesn't exist.
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It's not right.
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You're right.
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And I just I see all these people that are like, yeah, you know, I'm showing up, I'm writing, and I swear this is like a real example because I I I get like really fiery on LinkedIn because I I know the implications if you're not selling your business, can't stay in business, and that's just the cold hard truth.
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And I just remember looking in December, I was scrolling and someone was like, on LinkedIn, they posted a selfie with a car seat which a with a bunch of Cheerios in their back seat, and they were like, This is what these Cheerios taught me about B2B sales, and I'm like, Oh, what what are we doing here?
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What are we doing here?
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And so it's it's there's so many things to unpack, but it's I I think they're I don't know, it's like digital marketers a lot of times, you know, we're so focused on the content, but like marketing is really and truly like it's a signal, but sales is the message, that's that's the wording that goes out.
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And I think so many people are afraid to sell, or there's there's much to unpack there, but that's my first, my first hot take is I don't know, create are creator courses teaching you how to sell or are they teaching you how to write?
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I don't know.
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Uh they're teaching you how to write, absolutely.
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Because I as like my formal education is in writing and marketing.
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Yep.
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And I've only ever learned how to write, and it just came through being a marketer and only actually scratch that because I was in marketing for like 10 or maybe 15 years before I started my business, and selling wasn't even really on my radar until I had to sell for my own business.
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And I was like, well, I really need to figure out how to do this.
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And that's when I was like, I don't have time to separate these worlds, it needs to connect.
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And that is the only out of necessity, is the only reason that I realized I should always be selling.
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Every piece of content should lead to an offer.
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Yeah, let's talk about that selling, that subliminal selling, because I like that you talked about that.
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I always talk about like subtle selling, nod to selling, soft selling.
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And it's really just like weaving in your offers into stories.
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Can you tell me how you do that and how other people can emulate it?
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Yeah.
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So I have a few like story frameworks that I really like to lean on, which spoiler alert, they're rooted rooted in sales, not in writing.
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Um, but there's a few stories that I think work really, really well.
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The biggest one that I see that there's a lot of like subconscious like discomfort because I think a lot of times it's it's different.
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I I get a lot of clients that I work with where they're like, I used to work, you know, decades in tech sales or whatever else.
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They understand sales.
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They understand, like to own a business that runs on sales, you have to sell.
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Like they get the basics.
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Yeah.
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And then there's like a weird thing that happens when you're like, but I have to sell myself.
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And I have to like read about myself.
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And you're like, wait, no, no, no, no.
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And it goes against everything, you know, that we're taught.
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I will say I also write for probably 95% minority business owners, so women, people of color, LGBTQ, or some kind of intersectional.
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This is like one of the biggest behaviors I see is this like fear of visibility, fear of accepting money, wanting to do good, authenticity and integrity are some of the biggest values that my customers tend to have.
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And so there's this big, like, I don't know, it's like this big moral battle, honestly, internally, of like, well, if I make money, am I a bad person?
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And it's like, no, you're you can you can use money as a tool for many, many, many things.
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But I think the one story that people get wrong, and it it's it's hitting right on the like, am I gonna brag?
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Am I I've got to be humble?
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It is, I call it a money-making testimonial, but it's basically your client case study.
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It's this is the client and the transformation.
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This is the before and after, this is what happened, this is how I saw the problem and how I solved it.
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And ew, the part everyone hates.
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What are the results?
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It might look like it might look like revenue wins, it might look like time saved or you know, other areas of a UVP, but it's those stories that people want to see mirrored before they're gonna invest in you, especially if you're selling anything remotely high ticket.
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So that one, I it's like I see people on LinkedIn and they're like, five stars, photo of the client, copy paste testimonial.
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And I'm like, you're making the customer do so much work trying to interpret the value versus you just telling them the transformation.
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So yeah, that's usually the the one I see the most.
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Anytime I see the five gold stars on LinkedIn, I'm like, oh God, like what are we what are we doing here?
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Yeah, no, I'm with you.
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So the topic that you had called out was the top five selling story frameworks.
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Yeah.
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And I have used this one that you're talking about, and you're right.
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And it's actually worked on me.
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I started using it because I was like, oh damn.
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It's bottom of the funnel sales, baby.
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It's bottom of the funnel.
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I can track because I I do it now like clockwork.
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I I have a rule every two weeks, it's going on LinkedIn.
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Once a month, it's going to my email list.
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I can track when I send one of those.
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We've got inquiries coming through.
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Like it's almost, almost like clockwork because it's it's the bottom of the funnel selling, but you have to kind of like face your own demons and your own fears of like, uh, but I, you know, I don't want to be too raggy.
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And I sometimes hear people too, they'll say, like, you know, I I don't want to use my client's story, or it has to be anonymous.
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Most of the clients I tell the story about, they're like, please tell this story.
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This is crazy.
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You made me like a ton of money.
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Like, I want you to, I want you to tell my story, or they win time back, or they win time with their kids.
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Like, I don't know, those are the things most people are actually really excited that you got to partner with them.
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But there's this like weird, again, it's it's kind of, I don't know if it's a confidence thing or a visibility thing, but it's one of the most important parts of of the storytelling that I think we need to be sharing.
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Yeah, yeah.
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I get where they're coming from.
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I feel uncomfortable like calling out specific clients.
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I'll usually change their name when I'm telling the story.
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So I don't, I don't want them feeling like I'm monetizing their experience.
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And maybe that's just like just ask their permission.
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Yeah, just say, hey, can I can I write this story about you?
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That's a that's the biggest thing I've learned is like anytime because I used to have people like screenshotting, like, holy shit.
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And they'd share stuff and be like, can I can I share this with like the context?
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And I think that's the the big thing is we live in this like very um, I'll say like highlight real world.
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We don't know if you know, is it all-time revenue?
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Is it like some numbers you inflated?
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There's the really yeah, and so when it's and so it's this again, it's kind of the sphere of like, well, I want to be in integrity, so I'm not gonna do it at all.
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That's that's not the answer.
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So I always say, like, you know, ask for permission if you really feel uncomfortable, like send it to your client to approve before it goes out, and then add it to your library.
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It's to me, it's worth the investment to have like have it written, have it approved by someone if that's something that makes you uncomfortable.
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But the visibility is so much more important because it's it's not just about like how much money you could make, but if you do deeply transformational work, which we all do, like those those are other clients that you could be helping.
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Yeah, if you can, if you're comfortable with getting the story out there.
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The money is just like the extra on top.
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Yeah, yeah.
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And I want to add like calling out their niche or like who they are in that post helps a lot too, because then other people that are within that niche or that role can be like, oh, oh, that's me.
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That could be me.
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Totally.
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Yeah, people, I think a lot of times your customers, like sometimes, especially with higher ticket stuff, sometimes they just need permission that it's okay for them to invest in you.
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Even if it's like number of years in business, whatever levels of nuance you can include, background, you know, this is why the before picture is so important, not just the after, but like really painting the picture so it's you know universal enough.
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People really like, if if I'm gonna invest a lot of money, like I want to know that it's I'm gonna get the outcome that I want.
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And I also want to see it interpreted in more than just a sales page.
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I don't want to just be like, okay, pain point one, two, three, four, five.
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Like, I want to see this, the story, the richness, the nuance to understand, like, like paint me a picture.
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What does this actually look like?
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Vision cast for me.
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Like, is this even something that I want?
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Or would there be another provider that could maybe, you know, do something a little bit different that I'm looking for?
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But like you win all the way around, whether it's qualifying leads, disqualifying leads, attracting repelling, it it kind of serves every function in the marketing department.
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Yeah.
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People underestimate the value of repelling because you're on a lot less sales calls that go nowhere.
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Well my gosh.
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Yeah.
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So I don't even like really get on sales calls very much anymore.
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It is pretty rare for me because my content and the ecosystem is kind of selling for me all the time.
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So whether it's on LinkedIn or the emails that we have, my services guide, I've got this really great ecosystem where I I don't, first off, I don't have to get on sales calls.
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And pretty much any inquiry that's coming through, I'm like, yep, I can help them.
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I can help them.
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I I don't, I typically don't even really reject people at this point.
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And and if I do, it's someone where I'm like, okay, you're not quite where I need you to be, go read this book.
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And then we'll be ready.
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But it's it's the repelling thing, it's like, I don't want to use my energy like repelling people because I do want to help, but I I just need you to be in a certain either like mental space or like level of business comfort.
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Your offer has to be at a certain place.
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Um, or if you're gonna hire me to fix it, know that it's gonna be an investment.
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But um, yeah, the rep the repelling is such a huge, it's definitely one of one of the better revenue generating like areas if you can can it kind of amp that up in your your content as well.
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Yeah, and I think that it probably flips people on their head.
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They're like, wait, telling like describing who you don't want to work with, like pushing people away is is helping you sell, and it really, it really does, and you waste so much less time.
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I'm curious though about your sales process because you have a service, and it's not always easy to sell a service without a sales call.
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So, do you have an application process?
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No, not really.
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So I pretty much my inquiry form is my application.
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So it is, it is at this point.
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It I I think for me a few years ago, I I was kind of in this place where I was getting, you know, qualified and disqualified leads.
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And I I needed a way because I just, you know, I was sitting on the sales calls and I was like, well, we're having the same conversation.
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Like this is just I, you know, not that I don't love my clients, but that's that's time that I could be writing for them.
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And so um for me, the the kind of sales process really looks like you know, lead gen from whatever source.
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So that could be usually LinkedIn.
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That's kind of the only place I'm doing any kind of marketing right now.
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So someone gets into my ether, whichever way.
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Most of the time, people end up on my email list.
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Uh I have an email newsletter called Wallflower Fridays.
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I go more into the specifics of, you know, how to tell stories that sell, but I do that newsletter on Fridays and then on Mondays I send a sales email.
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That spoiler alert, it's from a content library.
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It's not, I'm not writing it fresh every week.
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It's it's it's a six-month content library that runs back.
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And um, I have a service guide where I don't post my pricing anywhere online.
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So a lot of times people are kind of looking for what it is that I do.
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The content's already kind of I'll say customer acquisition-wise, like people are if they're downloading the services guide, like they're probably 90% sold already on wanting to work with in particular.
00:19:48.720 --> 00:19:58.079
And so that's where they get, you know, here's my process, here's the pricing, here's all the things, here's how the wait list works, you know, here's the form if and when you're ready.
00:19:58.159 --> 00:20:05.039
And then the inquiry form is the application, you know, but it's it's pretty in-depth.
00:20:05.200 --> 00:20:09.599
Someone told me once last year, I was like, ooh, I'm sorry, but that's why I know you're gonna want to work with me.
00:20:09.680 --> 00:20:12.399
And he was like, This took me like an hour to put the fill.
00:20:12.639 --> 00:20:13.279
I don't know why.
00:20:13.759 --> 00:20:27.680
But it it kind of does weed out, like either someone's gonna take the time to fill it out, and I'm gonna get a lot of great data and know exactly what they need and what the problems are, and I can diagnose it in you know, seconds after saying kind of what's going on.
00:20:28.000 --> 00:20:46.000
But it's also this really great way for someone to do their own self-reflection process to where when I send a proposal out, because I don't get on a phone call, I just pretty much say, if they're aligned, which they mostly are, here's what I think you need, here's a video proposal that takes the place of a you know sales call.
00:20:46.240 --> 00:20:50.240
Me just saying, like, this is what I think you need, don't need, this is what I would do if it were me.
00:20:50.480 --> 00:20:56.319
I usually ask for the budget like explicitly and work with them to see what makes the most sense.
00:20:56.399 --> 00:21:06.720
But it's not, it's not, I I just hated like even the idea of sales calls where I'd be like, oh my gosh, if I have one at 2 p.m., like my whole day is like waiting around for the sales call.
00:21:06.960 --> 00:21:07.359
Yeah.
00:21:07.759 --> 00:21:13.839
And especially as a writer, like it's really hard to get into the like creative kind of mode drone you need to be in.
00:21:14.000 --> 00:21:14.879
Start, start and stop.
00:21:14.960 --> 00:21:16.879
It doesn't really work that that way for me.
00:21:17.039 --> 00:21:20.720
I need like a full day of like airplane mode to really get into it.
00:21:20.879 --> 00:21:25.599
And so I just I just started seeing like, okay, what are some places and some stoppers?
00:21:25.759 --> 00:21:29.519
Like, I'm having the same, you know, questions usually on sales calls.
00:21:29.680 --> 00:21:32.240
Let me add a bunch of FAQs to my services guide.
00:21:32.399 --> 00:21:36.319
You know, I want people to get onto the email list and get to know me a little bit more.
00:21:36.399 --> 00:21:42.079
I don't normally like to work with people that aren't at least a bit little bit familiar with like who I am and what I do.
00:21:42.319 --> 00:21:46.799
I want someone that like respects what I'm doing, which is not just the storytelling and the sales.
00:21:47.279 --> 00:21:50.079
But it's my writing is usually a lot more nuanced.
00:21:50.159 --> 00:21:54.720
It's usually I've got, you know, three kind of sub-markets that I'm writing for all at once.
00:21:54.799 --> 00:21:59.599
And so I want someone that kind of also appreciates the craft a lot as well.
00:21:59.759 --> 00:22:05.920
I get people that are like, one of my clients was like, How come every single email you're writing is making me cry?
00:22:06.079 --> 00:22:08.559
And I'm like, I wrote it, I wrote it that way.
00:22:10.000 --> 00:22:19.279
I wrote it that way intentionally because that for the kind of people that she's wanting to work with, like that works really well as kind of a coach and a consultant.
00:22:19.359 --> 00:22:32.879
And so it's it's getting people that really respect what I'm doing and the storytelling and the sales, but like appreciating the craft as much as well as because I want to work with people that get what I'm what I'm really doing over here.