Oct. 21, 2025

Embracing Customer-Centric Strategies with Laura Patterson | Sales and Cigars Podcast

Embracing Customer-Centric Strategies with Laura Patterson | Sales and Cigars Podcast

In this episode of Sales and Cigars, Walter interviews Laura Patterson, founder of Vision Edge Marketing, as they discuss the evolving landscape of search and the importance of being customer-centric in today's market. Laura shares insights into her entrepreneurial journey, emphasizing the significance of understanding customer value and creating effective growth strategies. She also recounts a memorable story about her grandfather that underlines the importance of knowing your target audience. This episode is packed with valuable tips on aligning sales and marketing efforts, serving clients effectively, and navigating the complexities of B2B sales. Tune in for a deep dive into strategic marketing and customer-centric growth, and enjoy a fun conversation with plenty of golden nuggets. Don't miss out!


00:00 The Evolution of Customer-Centric Sales
00:59 Introduction to Laura Patterson and Vision Edge Marketing
02:21 Laura's Journey to Entrepreneurship
04:52 Navigating Challenges and Building a Customer-Centric Culture
07:33 The Importance of Customer-Centric Strategies in B2B
20:26 Transparency and Data-Driven Insights
22:26 Grandfather's Fishing Tradition
24:06 Fishing as a Metaphor for Business
25:07 Understanding Your Customer
26:12 Leveraging Data for Business Insights
29:45 Importance of Clear Positioning and Messaging
31:48 Ideal Clients and How to Reach Them
36:21 Personal Stories and Reflections
39:39 Concluding Thoughts and Farewell