Transforming Leadership and Humanity: Insights from Steven Howard

What if you could change the world simply by changing your mindset? Discover how leadership, compassion, and positivity can transform not just workplaces but humanity itself.
In this inspiring episode, we sit down with Steven Howard, a globally recognized author of 27 books, to explore his latest work, Human Mindset: Change the World by Changing Your Mindset. Steven shares his journey across continents, his passion for leadership development, and his mission to foster a more compassionate and respectful world. From actionable leadership tips to the power of kindness, this conversation is packed with wisdom and practical insights.
5 Key Takeaways
- The Power of a Human Mindset: Combining humanity, harmony, and compassion can transform relationships and communities.
- Leadership Beyond Management: True leaders inspire and guide people rather than managing them like resources.
- Psychological Safety in Teams: Creating safe spaces for ideas and admitting mistakes fosters innovation and collaboration.
- Universal Acts of Kindness: A smile or simple acknowledgment can make a profound difference in someone’s day.
- Brain Health Matters: Stress management is critical for better decision-making and maintaining cognitive health.
Quotes from Steven Howard
- "You'll feel a lot better about yourself when you give somebody peace from your heart than a piece of your mind."
- "Never stop learning because life never stops teaching."
- Some men see things as they are and ask why. I dream of things that never were and ask why not." – Robert Kennedy (Steven’s favorite quote)
Steven Howard’s insights remind us that small shifts in our mindset can create ripple effects of positive change in our personal lives, workplaces, and communities. By embracing compassion, respect, and kindness, we can all contribute to a better world.
How to Reach the Guest
Website: https://stevenhowardspeaks.com/
LinkedIn: https://www.linkedin.com/in/stevenbhoward/
YouTube: Steven Howard on Leadership (featuring free content on brain health and leadership).
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Okay, so we've got a new guest that is obviously
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brave, bold, and has two first names. Who is
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Stephen Howard? Stephen, introduce yourself.
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Who is Stephen Howard? Well, I'm still trying
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to figure that out in many ways, but I'm a lifetime
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learner. That's the best way to describe me.
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But professionally, personally, I... I grew up
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in a little town in the western part of the U
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.S. you might have heard of called Las Vegas
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from elementary school right through college
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and then was recruited by Texas Instruments in
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college and they moved me to Dallas and for some
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reason they moved me to Singapore and I worked
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for them in Singapore for three additional years
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in addition to my time in Dallas and then they
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wanted me to move to Lubbock, Texas and I said
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Gentlemen, I've learned to scuba dive. I've learned
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to enjoy Asian food. I've learned to enjoy Asian
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culture. I'm staying out here in Asia. So I ended
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up living in Asia for 21 years, worked for Time
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magazine, Air Lanka, the national airline of
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Sri Lanka, and then Citibank before I started
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my own business. And then I moved to Australia,
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lived 12 years in Australia. And I came back
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to the US about 12 years ago because my dad had
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some health issues. I became his primary health
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-giver before he passed on. And then when COVID
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came, I thought... I don't want to be in California
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for COVID. So I lived in Mexico during COVID
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for three years. It was a lot more comfortable
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than being locked down in Southern California.
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So that's where I've been. That's kind of who
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I've been, who I am today. I'm an author, award
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-winning author of 26 books. 27th book comes
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out in a couple of weeks. And so that's, I guess,
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who I am. I'm a writer. Well, wait, so where
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are you now? I'm in Phoenix. I came back to the
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U .S. about five months ago. I'm living in Phoenix.
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I like the desert. I like the warmth, as you
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can tell. I lived in Palm Springs in Las Vegas
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and now Phoenix, Arizona. So I'm a desert rat.
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Oh my gosh. I was just there. I flew into Phoenix,
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but I was in Tucson for my son's wedding, which
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was in Rocky Point, Mexico. which most people
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don't know, but that was beautiful and going
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over the border in Lukeville was easy. So where
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did you live in Mexico? In outside Mexico City
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in one of the southeastern suburbs of actually
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near a town called Santa Fe, like Santa Fe, New
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Mexico, but it was Santa Fe, Mexico instead.
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Oh my God, that is so cool. I totally, most people
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don't understand. I lived Tucson. I lived there
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for three years. I loved it. Loved, loved, loved.
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I was actually the VP of Southern Arizona for
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Score. It was such a great time. And then what
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I do now, I live in Daytona Beach, Florida, but
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I actually house sit in the Tucson. So my first
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one, my heart is there, my son is there, my baby
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son, Rudy, who got married. And then like we
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did a sit in Oro Valley. So I love to, I did
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a sit in two backlash summer. So I love that
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area. So if you don't know the desert, it's absolutely
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beautiful that not in the summer. Do you stay
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there in the summer? Yeah, I came here in May.
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I love the warm weather. I mean, you know, you
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stay indoors between two o 'clock and six o 'clock.
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But, you know, you go out in the morning, go
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out at seven o 'clock in the morning, and it's
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gorgeous even if, because it's, you know, it's
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a dry heat. I lived in Singapore, which is a
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wet heat, very humid in Singapore, so I really
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enjoy the dry climate. So I want to get off the
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weather situation and all of this, but I do have
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one question. In my mind, when I'm there, I have
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more energy. I believe it's the mountains. I
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actually feel like the mountains give me energy
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and it gives all the people energy because they're
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all walking outside during the day. Am I crazy
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in thinking that? No, I don't think so. I think
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between the mountains and the thinner air, I
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mean, the heavy air and like Houston, the humidity
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in Houston and Singapore to me is very tiring.
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Even when I lived in Australia, when we had the
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humid days where I lived outside Melbourne, it
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was fairly humid some days and I would feel more
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tired than other days. But that's just my perspective.
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I love it. I love it. OK, so Texas Instruments.
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When you mentioned Texas Instruments, what came
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in my head is that, oh, yeah, I had to spend
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$100 a year on their calculator. that we were
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told, and I don't recall if there was even any
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competition. So I'm thinking around that time
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of like, were you with Texas Instrument in the
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90s when they were just known for having the
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kind of math calculator that you needed for the
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schools? I was with TI in the late 70s and early
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80s. But yeah, that was when we started the calculator
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business, particularly what was called the scientific
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calculators, the TI -79 and that series. And
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then believe it or not, TI In 1980, I think we
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were the largest watch manufacturer in the world
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because we came out the LED watches. We pushed
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a button and the numbers came up, the time came
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up in red lights. and we were very successful
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with that and then LCDs, the liquid crystal display
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watches, but it didn't take long for some very
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smart Japanese manufacturers to figure out how
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to do that at much lower cost. So TIO was only
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in the watch business for maybe five years and
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then got wiped out by the Japanese. Crazy, crazy.
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Okay, so you mentioned you are an author and
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I think you said either 26 to 27 or 27, your
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28th is coming out. Tell us about your books.
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What is the theme? Are they the same genre, like
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a share? Well, they're all nonfiction books,
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and they're all professional development and
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personal development related. My function when
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I was in the corporate world was marketing. So
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my first book was about branding, corporate image
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branding, and then some marketing and customer
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service related type books. And then because
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I lived in Asia, and even as a child living,
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growing up in Las Vegas, I loved quotes. I used
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to have a little shoe box and three by five index
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cards. And every time I saw a quote, I would
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hand write it down and put it in my little box.
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And so when I was in Asia, I started collecting
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all these wonderful quotes in Asia. And I created
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a series called Asian Words of Wisdom. And then
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it was Asian Words of Productivity, but Asian
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Words of Success. Asian words of, geez, I can't
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remember now, forgiveness, things of that nature.
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And I had a five -part series on Asian words
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of wisdom. Now that I segue, many years ago,
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about 20 years ago, I segued into leadership
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development, leadership coaching, leadership
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mentoring, all but the latest book had been leadership
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-related, how to leadership skills, books on
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the art of feedback. Effective Feedback, The
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Art of Effective Delegation, so very specific
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leadership skills books. And then one book just
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that people love, and I don't know what your
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audience is like, but the book that the younger
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generation loves is called Eight Keys to Great
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Leadership, and that's a boring title. But the
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subtitle, is leadership skills, tips, and techniques
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from Gibbs, Yoda, and Captain Jack Sparrow. So
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I took Gibbs from the TV show NCIS. Anyone who
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ever watched that knows he has his rules, rules
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number 12, 15, blah, blah, blah. And he's the
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old ex -Marine sniper command and control type
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leader, but builds great loyalty. And then you
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got Yoda. Yoda is your philosophical. leader
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and, you know, with his, there is no try, do
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or do not type philosophy. And then there's Captain
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Jack Sparrow, gets into trouble and gets out
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of trouble, but also builds great loyalty. I'm
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not suggesting, you know, we need to be leaders
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in crime and be pirates, but he also shows some
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great leadership skills. So anyway, up until
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the last book, they were leadership. Now the
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latest book is called Humany Mindset, and it's
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about how we live in such a divisive world. And
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what we need to do to show more compassion, respect,
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kindness, treat each other with more peacefulness.
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And so that's all about, the subtitle of that
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book is Change the World by Changing Your Mindset.
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And not suggesting any of us can change world
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hunger or solve the Middle East peace crisis.
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crisis, but we can all make our neighborhoods
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better. We can all make our schools better. We
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can make our communities better. We can just
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make life better simply by treating each other
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with greater respect, greater compassion, greater
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humanity, and that's what that book's about.
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I feel like you're my brother from another mother.
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I love that. I grew up with the promotional products,
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logo, merchandise, branding, business, putting
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logos on products. So my parents started that
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business in 1955. I have my own business. And
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the funny thing is, is that I'm actually on this
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app called Chatter Social, and I'm trying to
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create a movement of because I care, because
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I think I hear too many people will say, I really
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don't care what that person thinks of me. I don't
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care if they don't buy from me. This is the whole
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thing of like, I don't care. So I love that.
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I love talking about empathy. So yeah, you are
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my brother from another mother who lives in the
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desert. I love it. So what is your favorite book?
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And I would love to know also a double question.
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What is your favorite quote? Do you even have
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one or your top 10? Yeah, I've got a favorite
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quote. My favorite book is like asking a parent
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who's your favorite child. But the last one,
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because I think it's the one that could have
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the greatest impact. It's got a wonderful cover
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on it. The cover was designed by a graphic artist
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in Mexico City, and it shows the tree of life
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inside the brain, which is where humanity began
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under the tree of life. The arms that are shown
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in the silhouette are actually the, looks like
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veins, blood veins, but they're actually the
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double helix symbol because we all share about
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99 % of the same DNA, no matter, you know, we're
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all part of the same homo sapiens fraternity.
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So we've got that. And then behind the head is
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a sun with a rainbow around it. And that's called
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a rainbow sun dog. And in the Hopi, Native American
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tribes and the Navajo Native American tribe,
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their belief is that when there is a rainbow
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sundog, that is a symbol that humanity is coming
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together. And the seven colors of the rainbow
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represent the different continents and people
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on the different continents of humanity all coming
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together. So to them, that is a symbol that the
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world is moving to a better place. So all those
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are symbolic of the hook. I'm just thinking,
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I think I could share my screen and show that.
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Is that available on Amazon? Yes, it just came
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out about two weeks ago, two and a half weeks
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ago. It's on Amazon globally in print. It's on
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Amazon in the Kindle format. And in January,
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it'll come out as an audiobook, but I won't be
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able to get that done before the holidays, so
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that'll be out. So that's coming out, an audiobook
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in January. It's available now, it's called Humany.
00:11:45.879 --> 00:11:47.759
And by the way, humany, just for your audience,
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is a word I created. And you see it on the screen
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there under my name. I combined the words human,
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humanity, and harmony. And I first applied it
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to leadership. So that was the last leadership
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book was called Humanity Leadership. And I wrote
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about the need for leaders coming out of the
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pandemic to create workplaces of wellbeing and
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harmony and to treat people as human beings,
00:12:11.639 --> 00:12:16.340
not as assets. One of the philosophy of that
00:12:16.340 --> 00:12:21.759
book simply is that, you manage projects, you
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manage policies, you manage procedures, you manage
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inventory, you manage things, but you don't manage
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people anymore, you lead people. And so that's
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a mindset change in that book. And then the latest
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book, which is called Humany Mindset, it's about
00:12:36.419 --> 00:12:38.519
changing our minds to how we interact with each
00:12:38.519 --> 00:12:42.159
other, similar to your social chat group of,
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it matters to me, or what you said there. Because
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I care. because I care, sorry, because I care.
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And it's the same thing, because I care. You
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know, one of the interesting things I find, Adrian,
00:12:53.649 --> 00:12:56.950
is that in Mexico, when I would take my morning
00:12:56.950 --> 00:12:59.730
walks around Mexico, everyone looks at you. It
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doesn't matter if they're the gardener, if they're
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the maid walking the dogs, or if they're your
00:13:03.529 --> 00:13:05.730
neighbor, everyone looks at you and says, Buenos
00:13:05.730 --> 00:13:10.250
dias, or Buenos tardes, or Buendía. Here in the
00:13:10.250 --> 00:13:12.990
U .S., when I walk around, or even in shopping
00:13:12.990 --> 00:13:15.279
centers, I find that more than half the people
00:13:15.279 --> 00:13:17.740
are walking with their head down and not looking
00:13:17.740 --> 00:13:19.320
at their phones. They just don't, people don't
00:13:19.320 --> 00:13:22.419
want to make eye contact. And then even when
00:13:22.419 --> 00:13:27.059
I do my morning walks here in Phoenix, the ones
00:13:27.059 --> 00:13:29.159
who do make eye contact, I'll say, good morning.
00:13:29.320 --> 00:13:31.700
And only about a third of them will reply. The
00:13:31.700 --> 00:13:33.500
other two thirds will pretend they didn't hear
00:13:33.500 --> 00:13:36.980
me and they just keep moving along on their path.
00:13:37.299 --> 00:13:40.860
And that's a shame because we don't need to treat
00:13:40.860 --> 00:13:42.659
each other like that. People want to be noticed.
00:13:42.830 --> 00:13:45.409
and they want to be respected whether you're
00:13:45.409 --> 00:13:49.110
the cashier at Target or whether you're the plumber
00:13:49.110 --> 00:13:52.149
who comes into your house to fix your pipes or
00:13:52.149 --> 00:13:54.590
whether it's your neighbor and we just need to
00:13:54.590 --> 00:13:56.309
show respect to each other so that's what that
00:13:56.309 --> 00:13:59.950
book is all about. Okay I do want to hear your
00:13:59.950 --> 00:14:02.210
favorite quote and then I want to ask you if
00:14:02.210 --> 00:14:04.750
you have your own podcast or how because your
00:14:04.750 --> 00:14:08.169
information is so great so I'd love to have your
00:14:08.169 --> 00:14:11.429
favorite quote or quotes. Okay, I'm gonna read
00:14:11.429 --> 00:14:13.450
it to you. I'm getting it out here so I don't
00:14:13.450 --> 00:14:18.309
misread it. It comes from Robert Kennedy. And
00:14:18.309 --> 00:14:21.789
it says, some men see things as they are and
00:14:21.789 --> 00:14:27.029
ask why. I dream of things that never were and
00:14:27.029 --> 00:14:30.730
ask, why not? And that's what that book's about.
00:14:31.250 --> 00:14:33.350
Instead of looking and saying, why are we like
00:14:33.350 --> 00:14:37.720
this? And just saying, that's humanity. Why not?
00:14:37.799 --> 00:14:39.980
Why can't we be more respectful to each other?
00:14:40.000 --> 00:14:43.639
Why can't we treat each other with more respect,
00:14:43.740 --> 00:14:46.799
more compassion? I mean, it takes just as much
00:14:46.799 --> 00:14:49.360
energy to smile at somebody than it does to frown
00:14:49.360 --> 00:14:51.879
at them. And so one of the quotes in the book,
00:14:51.879 --> 00:14:56.179
my quote, my quote in the book is, you'll feel
00:14:56.179 --> 00:14:58.379
a lot better about yourself when you give somebody
00:14:58.379 --> 00:15:01.840
a, give somebody peace, P -E -A -C -E, peace
00:15:01.840 --> 00:15:08.129
from your heart than a piece of your mind. Wow,
00:15:08.309 --> 00:15:11.429
you know how often we just work everyone is so
00:15:11.429 --> 00:15:14.730
triggered to Cocked go off at the slightest,
00:15:15.049 --> 00:15:17.690
you know somebody bumps into you You know, we
00:15:17.690 --> 00:15:19.830
see so many fights on airplanes and airports
00:15:19.830 --> 00:15:22.409
even even state sports stadiums where we're supposed
00:15:22.409 --> 00:15:25.169
to be enjoying ourselves and you see these videos
00:15:25.169 --> 00:15:27.629
going around that are all about the fights in
00:15:27.629 --> 00:15:31.450
the stands between fans I mean if we can't if
00:15:31.450 --> 00:15:33.690
we can't go to a ballgame and understand some
00:15:33.690 --> 00:15:35.769
people are gonna root for the other team Not
00:15:35.769 --> 00:15:39.000
necessarily for our team Are we going to get
00:15:39.000 --> 00:15:43.019
in a fight over that? No, we need to change our
00:15:43.019 --> 00:15:45.960
attitudes about all that. I don't have a podcast,
00:15:46.059 --> 00:15:48.659
but I do have a lot of content on my YouTube
00:15:48.659 --> 00:15:52.139
channel, which is called Stephen Howard on leadership.
00:15:52.559 --> 00:15:55.200
And there's a lot of free information, including
00:15:55.200 --> 00:15:58.080
an eight part series about brain health. Because
00:15:58.080 --> 00:16:02.129
one of my earlier books was about how stress
00:16:02.129 --> 00:16:04.750
and anxiety impacts our decision -making and
00:16:04.750 --> 00:16:08.070
how Alzheimer's and other things impact our brain
00:16:08.070 --> 00:16:10.950
health. And again, my father had early Alzheimer's
00:16:10.950 --> 00:16:13.129
before he passed away. So I did the research
00:16:13.129 --> 00:16:15.490
to be his caregiver. And then I turned it into
00:16:15.490 --> 00:16:18.710
a book called, Better Decisions, Better Thinking,
00:16:18.889 --> 00:16:22.049
Better Outcomes. And so, and then I did an eight
00:16:22.049 --> 00:16:25.409
part YouTube series on brain health, building
00:16:25.409 --> 00:16:28.149
and maintaining brain health. Each video is like
00:16:28.149 --> 00:16:30.090
five to eight minutes in length, so they're not
00:16:30.090 --> 00:16:32.149
very long. They're obviously not technical. I'm
00:16:32.149 --> 00:16:35.809
not a scientist. By any means, I bring it down
00:16:35.809 --> 00:16:38.490
to the level that the common, if I can understand
00:16:38.490 --> 00:16:40.649
it, I believe everyone can understand it. So
00:16:40.649 --> 00:16:42.769
I give tips and techniques in that series about
00:16:42.769 --> 00:16:44.590
how to build and maintain your brain health.
00:16:45.610 --> 00:16:49.769
I love that. So I did have the opportunity to...
00:16:49.879 --> 00:16:52.860
to move to Nanjing, China. And so when we were
00:16:52.860 --> 00:16:55.580
there and my daughter, I noticed that there is
00:16:55.580 --> 00:17:01.080
one universal language. Smiling. And that was
00:17:01.080 --> 00:17:05.359
all you need to do is smile. I remember my daughter,
00:17:05.460 --> 00:17:09.230
we were on the subway. she was they were this
00:17:09.230 --> 00:17:11.150
little girl about her age and they were smiling
00:17:11.150 --> 00:17:12.829
and they were laughing I know they were laughing
00:17:12.829 --> 00:17:15.289
at me because I was all you know just so excited
00:17:15.289 --> 00:17:18.509
but it was so cute to see that so I think that's
00:17:18.509 --> 00:17:20.890
so important and I have another question I want
00:17:20.890 --> 00:17:25.930
to ask you the being positive because I noticed
00:17:25.930 --> 00:17:29.890
that a lot of people I was just in a you're like
00:17:29.890 --> 00:17:33.430
listening and people can be very negative and
00:17:33.430 --> 00:17:36.559
so everything they see they don't believe It's
00:17:36.559 --> 00:17:38.640
like, it's crazy. And I'm like, wow, I can't
00:17:38.640 --> 00:17:42.299
even wrap myself around any like conspiracy theories
00:17:42.299 --> 00:17:45.619
or anything negative, because I really do see
00:17:45.619 --> 00:17:48.380
everything so positive. But then I question,
00:17:48.740 --> 00:17:50.619
is that a bad thing, Stephen Howard? Should I
00:17:50.619 --> 00:17:53.519
really be so positive? Or should I start to be
00:17:53.519 --> 00:17:55.519
a little bit more like, hmm, maybe I should start
00:17:55.519 --> 00:17:57.420
looking into this. And maybe I shouldn't be so
00:17:57.420 --> 00:17:59.500
positive, because what I put out there in my
00:17:59.500 --> 00:18:04.200
thinking is positivity. I think there's nothing
00:18:04.200 --> 00:18:06.079
wrong with being positive. I mean, I wouldn't
00:18:06.079 --> 00:18:08.500
suggest running around the world with rose -colored
00:18:08.500 --> 00:18:11.640
glasses on and, you know, be happy, you know,
00:18:11.660 --> 00:18:14.920
sort of attitude all the time. Don't worry, be
00:18:14.920 --> 00:18:18.440
happy. But, you know, in the workplace, negativity
00:18:18.440 --> 00:18:21.759
is so prevalent. And Google did a Google count
00:18:21.759 --> 00:18:26.480
research last year, 2023. And it showed that
00:18:26.480 --> 00:18:30.819
the number one factor for productive teams was
00:18:30.819 --> 00:18:33.200
having a psychologically safe environment. And
00:18:33.200 --> 00:18:35.500
what they meant by that in that research was
00:18:35.500 --> 00:18:38.180
that in the meetings and teams, no one would
00:18:38.180 --> 00:18:40.740
shut you down for an idea. So no one would say,
00:18:41.000 --> 00:18:44.079
that's stupid, or you went to tech, no one do
00:18:44.079 --> 00:18:48.140
you think that, or anything. Or you're a millennial,
00:18:48.240 --> 00:18:50.099
you don't have enough experience to understand
00:18:50.099 --> 00:18:52.720
what the problem is here. So everyone could share
00:18:52.720 --> 00:18:55.380
their ideas, share their comments in a psychologically
00:18:55.380 --> 00:18:57.900
safe environment. And also people could admit
00:18:57.900 --> 00:19:01.299
they made mistakes. And that way, not only would
00:19:01.299 --> 00:19:03.339
they learn from making mistakes, but others would
00:19:03.339 --> 00:19:06.460
learn not to replicate those mistakes. And so
00:19:06.460 --> 00:19:09.960
this psychological safe environment has an attitude,
00:19:10.200 --> 00:19:12.200
part of that is about being positive and also
00:19:12.200 --> 00:19:15.460
about being resilient, knowing that you can overcome
00:19:15.460 --> 00:19:18.500
most things in life. Now, look, we're gonna have
00:19:18.500 --> 00:19:20.579
tragedies in our lives and some people have been
00:19:20.579 --> 00:19:22.980
greater tragedies and certainly that I've ever
00:19:22.980 --> 00:19:28.160
experienced. And that's the mindset change I
00:19:28.160 --> 00:19:33.660
talk about in the book. For instance, most of
00:19:33.660 --> 00:19:37.440
us when we see homeless people think they're
00:19:37.440 --> 00:19:40.720
lazy or they're drug users or it's their fault,
00:19:40.859 --> 00:19:44.039
it's their problem, they should go get a job.
00:19:45.819 --> 00:19:48.180
And particularly here in the western part of
00:19:48.180 --> 00:19:50.500
the US, they're often referred to as left lane
00:19:50.500 --> 00:19:53.220
losers because they're begging at traffic lights
00:19:53.220 --> 00:19:56.130
at the left lane turn. where the left lane turn
00:19:56.130 --> 00:19:59.230
is. So out here it's very common to call it left
00:19:59.230 --> 00:20:01.470
lane losers. And there you know then you know
00:20:01.470 --> 00:20:03.710
a lot of them will say you know I'm a vet or
00:20:03.710 --> 00:20:06.009
you know I'm homeless or I've got children or
00:20:06.009 --> 00:20:09.470
whatever. But here's the mindset change I'm talking
00:20:09.470 --> 00:20:13.869
about. I know for a fact that if I was if life
00:20:13.869 --> 00:20:15.829
put me to the point that I was homeless, I had
00:20:15.829 --> 00:20:19.069
no family support, I was penniless, I admit I
00:20:19.069 --> 00:20:21.410
would probably go buy a bottle of Venezuelan
00:20:21.410 --> 00:20:23.890
rum and grab a handful of sleeping pills and
00:20:23.890 --> 00:20:28.440
say ciao. Goodbye. Now when I look at homeless
00:20:28.440 --> 00:20:31.200
people, I look at them, I think, how resilient
00:20:31.200 --> 00:20:35.220
are they? How strong are they to fight through
00:20:35.220 --> 00:20:38.640
and continue to survive where I couldn't do that?
00:20:39.200 --> 00:20:41.960
I don't think I would have the fortitude to go
00:20:41.960 --> 00:20:45.359
out there and wash in DC and sleep in the cold
00:20:45.359 --> 00:20:49.740
and freeze. So I look at them differently, and
00:20:49.740 --> 00:20:51.799
that's a different mindset. I don't look at them
00:20:51.799 --> 00:20:55.369
as if it's their problem. It's a societal issue,
00:20:55.450 --> 00:20:58.549
a societal problem we need to solve. Now, look,
00:20:58.609 --> 00:21:01.950
some people argue that, look, there are 5%, 6%,
00:21:01.950 --> 00:21:04.849
7 % who are lazy, who don't want to work, who
00:21:04.849 --> 00:21:07.690
just want to beg. But do we want to focus on
00:21:07.690 --> 00:21:10.150
those 5 % or 6 % or do we want to focus on the
00:21:10.150 --> 00:21:14.130
93%, 94%, 95 % who, for whatever reason, are
00:21:14.130 --> 00:21:17.329
in bad shape? And what can we do? And if nothing
00:21:17.329 --> 00:21:20.269
else, if we smile at them rather than go, go
00:21:20.269 --> 00:21:22.910
away, you dirty, trashy person, get away from
00:21:22.910 --> 00:21:24.779
me. What if we just looked at them and said,
00:21:25.359 --> 00:21:26.920
sorry, I can't help you, but I hope you have
00:21:26.920 --> 00:21:30.619
a nice day. Smile. It takes the same effort and
00:21:30.619 --> 00:21:33.799
it just might warm their hearts a little bit
00:21:33.799 --> 00:21:35.920
to continue their struggle that they're facing.
00:21:37.500 --> 00:21:40.039
Peter Yarrow from Peter, Paul and Mary wrote
00:21:40.039 --> 00:21:43.740
a song and in it, it's, I wouldn't be out here,
00:21:44.940 --> 00:21:47.299
a beggar in the corner, you pass me on the street
00:21:47.299 --> 00:21:49.640
and I wouldn't be out here begging if I had enough
00:21:49.640 --> 00:21:53.220
to eat. I can't remember the rest of it. But
00:21:53.220 --> 00:21:56.720
this is his song. Oh my God, it just went out
00:21:56.720 --> 00:22:00.960
of my head. So sorry. But I will say that I think
00:22:00.960 --> 00:22:03.200
that they all need to be seen, heard, valued.
00:22:03.240 --> 00:22:05.539
If I have money and I'm able to give, I give
00:22:05.539 --> 00:22:09.019
it. Otherwise, I say, I'm so sorry. I hope other
00:22:09.019 --> 00:22:10.799
people will give it. I want you to have a good
00:22:10.799 --> 00:22:14.519
day. They just notice them because they are people.
00:22:14.559 --> 00:22:17.039
When you really take the time to talk. And so
00:22:17.039 --> 00:22:21.170
if I see them outside on the corner, Then I really
00:22:21.170 --> 00:22:23.289
make sure because they do want to be seen and
00:22:23.289 --> 00:22:25.049
they're always I've never had anyone be mad at
00:22:25.049 --> 00:22:26.829
me if I say I'm so sorry I don't have any money,
00:22:27.069 --> 00:22:30.109
but I I pray for you or I'm thinking the best
00:22:30.109 --> 00:22:32.630
of you or I know the next 10 cars will be able
00:22:32.630 --> 00:22:34.849
to help you like I you know just a little positivity
00:22:34.849 --> 00:22:38.309
so I agree with you everyone needs to be seen
00:22:38.309 --> 00:22:41.210
and heard and valued and I have and and don't
00:22:41.210 --> 00:22:44.569
listen to people I used to go to places and I
00:22:44.569 --> 00:22:47.089
would have dollars on me so if I was going to
00:22:47.089 --> 00:22:49.460
certain areas that I know I'll have money on
00:22:49.460 --> 00:22:51.279
me. And if I want to hand it out, I want to hand
00:22:51.279 --> 00:22:53.460
it out. Don't tell me that I can't hand it out
00:22:53.460 --> 00:22:55.759
because people say the same thing. Oh, you know,
00:22:55.759 --> 00:22:57.819
they're going to use it for this drink. I'm like,
00:22:57.819 --> 00:23:00.480
I don't care. They have a phone. Good. I'm glad
00:23:00.480 --> 00:23:02.700
they have a phone. Like that's where the negativity
00:23:02.700 --> 00:23:04.400
there's just there's so many people out there
00:23:04.400 --> 00:23:08.380
that just are negative. And 90 percent of the
00:23:08.380 --> 00:23:09.900
people who will tell you don't give them money
00:23:09.900 --> 00:23:12.420
because they'll spend on alcohol, go home after
00:23:12.420 --> 00:23:15.339
a stressful day and pour themselves a drink as
00:23:15.339 --> 00:23:18.579
if it's OK for them to drink. But it's not okay
00:23:18.579 --> 00:23:20.700
for the homeless person who's out there in the
00:23:20.700 --> 00:23:24.200
cold and the wind or in the hot sun of Palm Springs
00:23:24.200 --> 00:23:27.180
or wherever. But it's not okay for them to take
00:23:27.180 --> 00:23:29.259
the edge off with a drink. So I'm sorry, it just
00:23:29.259 --> 00:23:33.579
doesn't fly with me anymore. So look, one of
00:23:33.579 --> 00:23:35.279
the things I do, and that's the things I say
00:23:35.279 --> 00:23:37.039
in the book, I said, look, it doesn't take a
00:23:37.039 --> 00:23:39.680
lot of effort if you can afford it. When I lived
00:23:39.680 --> 00:23:42.720
in Palm Springs, there was a homeless camp. in
00:23:42.720 --> 00:23:45.000
between my house and the supermarket that I would
00:23:45.000 --> 00:23:47.819
do my weekly shopping at. And I would pretty
00:23:47.819 --> 00:23:50.539
much every time buy one of these eight packs
00:23:50.539 --> 00:23:54.819
of fried chicken or baked chicken that the store
00:23:54.819 --> 00:23:56.740
is cooked and you buy it as ready -made, ready
00:23:56.740 --> 00:23:59.819
to eat. And on my way home, I would stop and
00:23:59.819 --> 00:24:02.539
I would hand it to people in the camp. And the
00:24:02.539 --> 00:24:05.539
thing I always found fascinating was despite
00:24:05.539 --> 00:24:08.880
how hungry everybody is, Nobody fought over that
00:24:08.880 --> 00:24:12.279
food. They would always share it. So you go to
00:24:12.279 --> 00:24:15.480
the Thomas Hobbes philosophy that life is short,
00:24:15.680 --> 00:24:19.599
brutish, and nasty. No, Jean -Jacques Brousseau
00:24:19.599 --> 00:24:23.799
was right. Our innate human nature is to be kind
00:24:23.799 --> 00:24:25.779
to each other, to be compassionate, to share
00:24:25.779 --> 00:24:28.200
with each other. And so I've never seen people
00:24:28.200 --> 00:24:32.059
fight over the food that I've left them in the
00:24:32.059 --> 00:24:34.460
homeless camps, which I just found very interesting.
00:24:35.410 --> 00:24:37.509
Yep, they have their own community. They're beautiful.
00:24:37.670 --> 00:24:39.690
I have a question for you your last book. Can
00:24:39.690 --> 00:24:42.730
you give me that title again? it's human he as
00:24:42.730 --> 00:24:45.950
in what's on my name there human a mindset and
00:24:45.950 --> 00:24:48.170
If you want, I've got a picture of the cover,
00:24:48.170 --> 00:24:50.029
but I don't know how to share it for your audience
00:24:50.029 --> 00:24:54.210
here, but I know I just You had a book called
00:24:54.210 --> 00:24:58.890
change and Hold on for one second because I have
00:24:58.890 --> 00:25:00.549
the guy at the door. We don't have any air. So
00:25:00.549 --> 00:25:02.430
that's why I'm sweating. Hold on Okay, I gotta
00:25:02.430 --> 00:25:16.799
yell for my life happens. Okay, so you had a
00:25:16.799 --> 00:25:21.359
book called Change. That's the subtitle. So the
00:25:21.359 --> 00:25:24.940
title of the book is Humany Mindset and the subtitle
00:25:24.940 --> 00:25:28.000
is Change the World by Changing Your Mindset.
00:25:28.279 --> 00:25:31.160
So that's the subtitle of the book. Okay, I love
00:25:31.160 --> 00:25:33.259
that. I love that subtitle. It made me think,
00:25:33.339 --> 00:25:38.619
years ago I did a change .org campaign with the
00:25:38.619 --> 00:25:41.529
hashtag climates of respect. and to try to encourage
00:25:41.529 --> 00:25:43.910
people to have climates of respect in the workplace,
00:25:44.009 --> 00:25:46.630
in the school, in your community. But I love,
00:25:46.710 --> 00:25:48.609
have you ever thought of doing that as a change
00:25:48.609 --> 00:25:52.710
.org? I haven't yet. I'll look into that. No,
00:25:52.809 --> 00:25:55.470
I hadn't considered that. I guess I've been so
00:25:55.470 --> 00:25:57.930
focused on just the writing aspect of it. I haven't
00:25:57.930 --> 00:26:00.230
focused too much on how to get the message out.
00:26:01.099 --> 00:26:03.900
Okay, I'm just thinking of that. So I really
00:26:03.900 --> 00:26:06.660
enjoyed our conversation today. You are an amazing
00:26:06.660 --> 00:26:08.640
man. Everyone, you're gonna, I will have all
00:26:08.640 --> 00:26:11.920
the information, but right now just, I bet you
00:26:11.920 --> 00:26:14.039
if I Google Stephen Howard and put author, you're
00:26:14.039 --> 00:26:16.400
gonna get all your information. So you probably
00:26:16.400 --> 00:26:20.180
have great branding because I love that you're
00:26:20.180 --> 00:26:22.140
teaching it. And actually go back, what year
00:26:22.140 --> 00:26:27.660
did you publish the branding? 1993. Oh, I love
00:26:27.660 --> 00:26:29.640
that. And I love the original story of branding.
00:26:29.839 --> 00:26:33.359
with the cows? Yeah. Yeah. They love that. Okay.
00:26:33.519 --> 00:26:36.599
So everyone support Stephen Howard. Stephen,
00:26:37.000 --> 00:26:38.500
I'd love to support you. I'm going to make sure
00:26:38.500 --> 00:26:40.940
I'm following you on every social media. If there's
00:26:40.940 --> 00:26:43.240
something that you want me to like repost or
00:26:43.240 --> 00:26:47.140
do anything, you just reach out and Thank you
00:26:47.140 --> 00:26:49.819
so much. Guys, after you read the book, give
00:26:49.819 --> 00:26:53.079
a five -star positive review as much as you can
00:26:53.079 --> 00:26:55.259
because we forget to do that. And Stephen, that's
00:26:55.259 --> 00:26:57.220
another thing in this world of ours. If we could
00:26:57.220 --> 00:27:00.420
do something so easy as to give a five -star
00:27:00.420 --> 00:27:03.940
review, the restaurant, when you've done business
00:27:03.940 --> 00:27:07.359
with people, that goes so far and it's so appreciated.
00:27:07.619 --> 00:27:10.259
So do it. And if you have a negative experience
00:27:10.259 --> 00:27:12.619
somewhere, then talk to the management or talk
00:27:12.619 --> 00:27:16.230
to the person. Don't just... put a post out there
00:27:16.230 --> 00:27:18.269
and try to harm a business. We should all be
00:27:18.269 --> 00:27:20.990
helping businesses, helping professionals, helping
00:27:20.990 --> 00:27:23.589
authors. So please take that advice. And any
00:27:23.589 --> 00:27:28.230
last words, Steve, or anything I didn't ask you
00:27:28.230 --> 00:27:31.069
that you'd like to bring up? I'll just share
00:27:31.069 --> 00:27:34.230
my own personal philosophy with everyone, and
00:27:34.230 --> 00:27:36.990
that is please never stop learning because life
00:27:36.990 --> 00:27:40.250
never stops teaching. So keep learning, folks,
00:27:40.289 --> 00:27:43.549
and thank you for your support. Oh, I love that.
00:27:43.670 --> 00:27:45.430
One of my favorite quotes is, and this changed
00:27:45.430 --> 00:27:47.569
my life around, if you want to learn something,
00:27:47.829 --> 00:27:51.410
teach. So I wanted to learn etiquettes. So I
00:27:51.410 --> 00:27:53.730
went to the Protocol School of Washington. So
00:27:53.730 --> 00:27:57.009
this one comedian at an MPI South Florida meeting
00:27:57.009 --> 00:27:59.869
got up during his routine at one point said that.
00:28:00.069 --> 00:28:01.750
And that's what went in my head and was like,
00:28:01.829 --> 00:28:04.009
oh my gosh, I don't have to know everything.
00:28:04.190 --> 00:28:07.920
I can learn while I'm teaching. Yep. That's a
00:28:07.920 --> 00:28:10.420
that's actually a child old Chinese proverb from
00:28:10.420 --> 00:28:14.640
the Confucian days which says you look you You
00:28:14.640 --> 00:28:17.640
you learn what you need to teach or you teach
00:28:17.640 --> 00:28:21.599
what you need to learn and this is so so so true
00:28:21.599 --> 00:28:25.460
Okay, the one one final final how many quotes
00:28:25.460 --> 00:28:27.539
do you now have well how many to have you amassed
00:28:27.539 --> 00:28:31.119
in the years? Oh, I probably have over 20 ,000
00:28:31.119 --> 00:28:35.819
quotes quite honestly in various down Oh yeah,
00:28:35.960 --> 00:28:38.779
they're all in different word documents. I think
00:28:38.779 --> 00:28:41.559
every year I probably add close to a thousand
00:28:41.559 --> 00:28:45.420
quotes to my collection. Is there a world record
00:28:45.420 --> 00:28:48.319
on someone having the most quotes out there?
00:28:48.460 --> 00:28:52.160
Let's look it up. I don't know. I have no idea.
00:28:52.759 --> 00:28:57.490
I'm not into records like that. self record -taking
00:28:57.490 --> 00:29:00.170
or self record acknowledgement. Now I just I
00:29:00.170 --> 00:29:02.569
do it and then almost all my books I share quotes
00:29:02.569 --> 00:29:06.170
in and and that'll be the next book. The next
00:29:06.170 --> 00:29:08.930
book is called Humany Mindset Quotes and so that
00:29:08.930 --> 00:29:13.529
is a book about quotes about the the four principles
00:29:13.529 --> 00:29:16.410
of the humany mindset of peacefulness, compassion,
00:29:17.109 --> 00:29:19.630
kindness, and respect, and acceptance, and harmony,
00:29:19.630 --> 00:29:22.190
and things like that. So every chapter has has
00:29:22.190 --> 00:29:24.589
six pages of quotes on those various topics to
00:29:24.589 --> 00:29:28.180
motivate people. You're my kind of person. You're
00:29:28.180 --> 00:29:30.180
my kind of human. Thank you. Thank you. Thank
00:29:30.180 --> 00:29:33.460
you. Have a great rest of the day. And thank
00:29:33.460 --> 00:29:35.900
you. You made my day better. And I'm sure for
00:29:35.900 --> 00:29:38.180
the three people listening, they're happy too.
00:29:38.240 --> 00:29:40.880
So thank you so much. You're a lovely man. Stephen
00:29:40.880 --> 00:29:42.740
Howard, remember him. He's got the two names,
00:29:42.880 --> 00:29:50.819
the two first names. Bye -bye. You too. Bye -bye.
00:29:52.299 --> 00:29:56.019
So good. Let me end this stream. That was so
00:29:56.019 --> 00:29:58.279
good Stephen. Thank you so much. You're amazing
00:29:58.279 --> 00:30:01.920
Thank you. Thank you awesome. Oh my gosh. I can't
00:30:01.920 --> 00:30:02.240
wait to get

