The Power of Client-Centric Copywriting in Marketing

Cindy Winslow is a dedicated copywriter and Your Cup of Copy owner, specializing in client-centric copywriting. With over 20 years of experience as a real estate agent, mentor, and trainer, Cindy seamlessly transitioned into copywriting, driven by her passion for blogging and creating social media content for real estate professionals. She emphasizes the importance of focusing on her clients' needs and services rather than personal achievements, ensuring her approach is always tailored to benefit her clients. Cindy's expertise has expanded beyond real estate, allowing her to work with diverse clients who value her personalized touch and keen understanding of effective communication.
- Client-centric copywriting emphasizes focusing on the client's needs and problems to connect effectively.
- Creating visually appealing and concise LinkedIn profiles is crucial for entrepreneurs.
- Repurposing content from LinkedIn for email newsletters and blogs can enhance visibility and engagement.
- LinkedIn is valuable for real estate agents because it showcases credibility and helps them find clients.
-CRM tools like Keap and MailerLite can benefit businesses by streamlining processes and organizing customer data.
(00:17:37) "I love using humor in my copy as well. So anybody that likes to have some fun content will have fun working together." - Cindy Winslow
(00:07:04) Perspective-Driven Copywriting Approach
(00:09:43) Entrepreneurial LinkedIn Profiles: Storytelling Success Strategies
(00:18:56) Enhancing Engagement Through Multi-Platform Content Utilization
(00:23:56) Professional Networking for Real Estate Agents
(00:26:30) Automating Tasks and Organizing Customer Data
00:00:01.940 --> 00:00:06.480
Right, everyone. Who's Cindy Winslow? I have
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zero idea. I do love your cup of coffee is awesome.
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So Cindy, hello. You're live, you're brave, you're
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beautiful, you're brilliant. And like to do this
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to go live. So tell us about yourself, because
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I have no idea. Well, this is very unlike me
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to do live without preparation. I am Cindy Winslow.
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I'm a copywriter and I run my own business, Your
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Cup of Coffee. I kind of have a fondness for
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coffee and I played off of that when I named
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my business. I was looking at something, should
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I do something very professional so people take
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me seriously or should I use some of my wit?
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And I decided to go with the wit and fun side
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of me. I love it. All right. So let me guess,
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just with the title, if you think you know what
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it is, put it in the comments. Your Cup of Copy,
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you are a copywriter creating content for businesses.
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Yes. When you did what you need to do. Like,
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I love it. Your Cup of Copy. And then how else
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do you market that with that fun phrase that
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you have? We brew copy that converts. Oh my God,
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I love that. OK, so tell me about the start.
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So like, have you always been a copywriter in
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business? No, I spent 20 some years as a full
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time real estate agent, mentor and trainer. And
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I had an opportunity to start a nonprofit with
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a couple other real estate agents. And we built
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new homes and modified existing homes for people
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with disabilities. I love that job. I thought
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that was where I would retire. And our parent
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company was also a nonprofit. Two years to the
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day, we got a phone call from them saying that
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they had their funding cut and therefore they
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shut us down. And I understand their situation.
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At that point, I had been out of full -time real
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estate. I was still using my real estate skills
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and marketing in that position. But I wasn't
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doing the weekends and the evenings and all that
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as much anymore. So I couldn't really see myself
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going back to full -time real estate. I was getting
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remarried. My youngest daughter was a senior
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in high school. My husband traveled a lot so
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I wanted something that I could do and travel
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with him. So at that point I knew a virtual business
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was what I wanted to do and I started a real
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estate support virtual business because I knew
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real estate and real estate knew me. There were
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a lot of people in my area that knew me and I
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was able to bring on clients pretty quickly.
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Then I had an opportunity to coach with a virtual
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expert training program. And part of the lesson
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is they have to select a niche for their virtual
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business. And I would get to that lesson with
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them, and I would be emphatic. You've got to
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do something you love, not something you know
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how to do. Do something that you really love.
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And that's one day I had to say, well, why are
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you so emphatic about this lesson in particular?
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And it dawned on me that I wasn't loving what
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I was doing. And I needed to make a change. And
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that's when I looked at all my skills, all my
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desires, what I did like doing in the business
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that I had. And that was blogging and writing
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social media content for realtors. So that's
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when I decided to make the switch. OK, love it.
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I love the whole niche. And it's interesting
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that doors open up when you are looking and then
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it kind of all fell into pieces. Bear with me
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for one second. I want to make sure I don't have
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some. Nope, I don't. OK. You're coming a little
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crackly. So I just want to see if it was on my
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end. That's OK. All right. So I'm on Toastmasters.
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I'm not supposed to say so. So let's rewind that.
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Take it back. I didn't use a filler word. See,
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it comes out then when you start to do it. Wow
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so many changes taking place in Content and being
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like a copywriter. So tell me like at what point
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did you realize? Oh things are changing right
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now with the chat AI Well, I should just say
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AI What would did you did you have like were
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you questioning what that would look like or
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did you just say strong? You know, the content
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I create is my content and I'm proud of it No,
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I actually use AI in my business. I use it as
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an idea generator, help me outline things when
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you just get stuck and you can't... Like writer's
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block really isn't a thing anymore because I
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can say, you know, this is what I want to do.
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Give me some ideas. And it's like having a partner
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in my office with me who can brainstorm. So I
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love that. I haven't been afraid of it. love
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new things. So I was ready to jump into it and
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I found a way to use it in my business that is
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very helpful. You know, it's so funny because
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when I first heard a chat GPT, my first thought
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was to try it and then I fell in love with it.
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And then I questioned. why I wasn't as familiar
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as I should have been when other people were
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like, well, I've been using it forever. And I
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never put two and two together like the chat,
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like in, you know, GoDaddy or in a website where
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you have the chat box and that's part of AI.
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So, but I agree with you not to be afraid of
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it and to use it because it can only, it's still
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coming from you. Right. Right. It's still your
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copy. So Cindy, where are you located? I am in
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Pennsylvania. I'm in Northwestern Pennsylvania.
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almost halfway between Pittsburgh and Erie. And
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so explain to us because, you know, I guess I
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would say I'm a copywriter, too. I am a podcast
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producer, so I write the show notes, the socials,
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all of that, you know, put everything in. I use
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a system, but I also have to review everything
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and read a lot of mistakes. But I don't and I
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write my own blogs and articles and all of that.
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So I. I guess I could say I am, but I'm not sure.
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So tell us what really makes someone a copywriter.
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And if you know you are and you're good at it,
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how do you help them to actually develop a career
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around it? I don't know. I think that's I find
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for me, I love the storytelling aspect of it.
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So no matter what I'm writing, it's a story and
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you got to connect with your. So being able to,
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and coming from the real estate world, this is
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very hard, is to just put yourself aside and
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put your client first. So you wanna talk about
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your client's problems, not how great you are.
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So I think if you have that ability to look at
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the client and focus on the client, everything
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from the client's aspect, I think you're gonna
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be a good copywriter. I don't know if you heard
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what Cindy had to say, but this is really important
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because, and Cindy, I want to just kind of like
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spread that out a little bit more too, because
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what I've noticed with other consultants, so
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whatever that position is, I want to say when
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you're a consultant, it's not about you. The
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time that you're spending with your client, they're
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paying for that time. So don't talk about yourself.
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Don't talk, you know, you have to really keep
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it in the straight and narrow, right? it is that
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you could do for your client or what you're doing
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or whatever your accountability. And I know too
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many times, even myself, when I go to look at
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someone for myself as a coach or consultant,
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I'm like, oh, if you're always talking about
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yourself, where do I fall in? So I think that's
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amazing advice. And not two people talk about
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that. Yeah. You know, there was a lot of it in
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the real estate world where I came from. I always
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felt like, well, you know, it's great that you
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are a multimillion dollar producer, but the people
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that you're trying to attract don't understand
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what that means. And, you know, did you make
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a million dollars? No. You sold enough houses
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that accumulated, you know, sales prices accumulated
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to a million dollars. So it's unclear messaging
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and it doesn't tell the client what you're going
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to do for them. Plus, I mean, if you're a realtor
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and you're so busy selling homes, I think that
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we have to remember that, you know, hire the
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right people. So if you're going to talk to,
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it's not like you're going to sell a home and
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say, Cindy, you should buy this home and you
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can easily put up, go to YouTube and you can
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find out how to install a new roof. It'll be
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easy for you. Like that's not how it is. Right.
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But that's how people think. So I think that's
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really important. Now, is your niche still realtors
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or have you expanded? I have expanded. I like
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writing for entrepreneurs, small business owners.
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One of the services that I provide that I get
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the most reward out of is helping to write LinkedIn
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profiles, especially for entrepreneurs, because
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I think their story needs to be part of that.
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I don't believe in redoing your website on your
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LinkedIn profile. You want people to be able
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to relate with you. And I've had the opportunity
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to work with a LinkedIn strategist working with
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her clients. She found that her clients didn't
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do a good job of writing their own profile. Writing
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about yourself is very hard. So, you know, I
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get I interview them just like we're doing here.
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I get to find out a lot about them. And usually
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there's some story in there that makes them unique.
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And that's what I like finding and bringing to
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their profile. It's not easy with the limited
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characters we have. But watching somebody just
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read their profile that I wrote for them and
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see their was that really me? is amazing. I love
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that. So Cindy and I do some similar things,
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which is great because we can't, we can't help
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everyone with their LinkedIn. Right. Cindy, what
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I noticed, so I, my niche market is the promotional
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products, the logo merchandise business. That's
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what I grew up in. And so I'm surprised how many
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in our marketing and branding industry don't
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understand the importance of having their LinkedIn
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be also like showcasing branding and marketing.
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And I think it's like the cobbler's daughter
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who never had the shoes. It's kind of the same
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thing. So I'm always telling our industry, my
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niche. which is that niche too, that they really
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need to work on it. And I have a lot of clients
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I do very similar to you, but what I do also
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show, and I'm curious if you do this too, when
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I'm working with my clients, I show them the
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reason why. Not just, you know, someone finds
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it, but every time you make a post or you make
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a comment or you connect with someone, all they
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see are those lines. And so it surprises me sometimes
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that someone will have, like in our industry,
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some of them are branding experts will just have
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you know mother to three kids or something that
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doesn't really say like yes you should put your
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company name in your profile if you can because
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if you are a marketing executive at Weir that
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is important because people are only seeing three
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lines so I there's a lot of times where you really
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want to know who do they work for. should go
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in. So I love what you do. And I think that,
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um, oh, yes, you and I were talking because I
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want to do, um, I want to do a social audio room
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on LinkedIn. And so I was wondering if you would
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be interested. It hasn't come out yet, but it's
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a three guys in clubhouse that are taking social
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audio, like clubhouse, Twitter spaces, LinkedIn,
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and kind of, you know, creating something a lot
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bigger with videos. Hopefully it all works out
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for them. for a little delay. I think that's
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what happens. But I think it's important to get
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another voice, like more voices, because we used
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to all get on together. All us LinkedIn experts
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would get on together and do rooms because it
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was fun to hear each of us also have different,
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some of us like you and I are in our clients'
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accounts, right? And then some people are actually
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not in the account, so they don't really see.
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Like okay, let's talk about a couple things one
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is I have clients that don't have premium Don't
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have sales navigator, but still have yes chatter.
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Thank you. Yes. I'm very excited about chatter
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the The three so okay, so let me go back because
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I just got I got excited about chatter for a
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second So hold that for one second. Let me get
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my brain together Okay So we are so I know I
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still lost it. It's like not coming on my mind
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what? Thanks for putting in chatter, but you
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took my chatter away. Oh my gosh, I can't believe
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it's my husband's birthday. So I'm probably just
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excited that it's his birthday. Mine was yesterday.
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Happy birthday to your husband. So all of us
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have different ideas, but put together, it's
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really interesting to hear. And so I have clients
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that don't have premium, don't have sales navigator,
00:14:13.200 --> 00:14:15.960
but they get 300 characters. And then I have
00:14:15.960 --> 00:14:17.379
some that don't have anything. They're limited
00:14:17.379 --> 00:14:20.500
to 100 characters. Then I have some that have
00:14:20.500 --> 00:14:23.460
premium and I could do a lot of lead generation
00:14:23.460 --> 00:14:26.740
for them. And then I have some that don't have
00:14:26.740 --> 00:14:29.500
a sales navigator premium. No, you're fine. But
00:14:29.500 --> 00:14:32.059
I'm able to actually do the work for them. So
00:14:32.059 --> 00:14:34.980
it's crazy how people else you're in it, right?
00:14:35.059 --> 00:14:36.799
That you, there's so many different things. Tell
00:14:36.799 --> 00:14:39.720
me what you find when you're in your client's
00:14:39.720 --> 00:14:41.960
LinkedIn and what you see that's not across the
00:14:41.960 --> 00:14:45.690
board. I generally don't. go into their accounts.
00:14:47.429 --> 00:14:52.970
I leave the copy and pasting to them. If I'm
00:14:52.970 --> 00:14:56.590
writing content, I usually will schedule that
00:14:56.590 --> 00:14:59.929
in a third party scheduler. Still working on
00:14:59.929 --> 00:15:05.169
LinkedIn. So for now, we'll see. But no, I'm
00:15:05.169 --> 00:15:07.190
a little cautious about going into somebody's
00:15:07.190 --> 00:15:09.889
account. Just the strategist that I work with.
00:15:10.590 --> 00:15:12.450
Oh, maybe I should know why. Is there something
00:15:12.450 --> 00:15:15.149
I should know? I guess some people have been
00:15:15.149 --> 00:15:18.769
shut down by having third parties into their
00:15:18.769 --> 00:15:23.629
accounts. And I think that's some of the big
00:15:23.629 --> 00:15:28.029
companies that are out there writing. Interesting.
00:15:28.110 --> 00:15:30.129
I've been doing for three years and probably
00:15:30.129 --> 00:15:34.580
maybe 100 accounts and never had an issue. I've
00:15:34.580 --> 00:15:37.539
been also getting, doing LinkedIn events is really
00:15:37.539 --> 00:15:40.059
big too. I had a client that did a great LinkedIn
00:15:40.059 --> 00:15:42.980
event. So that's something for, for other people
00:15:42.980 --> 00:15:44.620
too. You're doing the content, but they want
00:15:44.620 --> 00:15:47.639
more, more visibility. So LinkedIn events are
00:15:47.639 --> 00:15:50.820
fantastic. Tell me about where your cup of coffee
00:15:50.820 --> 00:15:52.580
came in. Like what was, what were you drinking
00:15:52.580 --> 00:15:54.279
a cup of coffee? What happened that made you
00:15:54.279 --> 00:15:56.720
come up with that? Well, I always, I was always
00:15:56.720 --> 00:15:59.980
posting a lot of coffee memes on Facebook and
00:15:59.980 --> 00:16:02.940
you know, making coffee jokes and my business
00:16:02.940 --> 00:16:05.440
coach said, you really should go with that coffee
00:16:05.440 --> 00:16:08.620
thing because that's how we identify you. And
00:16:08.620 --> 00:16:13.059
I thought, well, it could be fun. And when I
00:16:13.059 --> 00:16:16.220
was coming up with my name, I went back and forth
00:16:16.220 --> 00:16:18.659
and back and forth. Should I do something clever
00:16:18.659 --> 00:16:22.840
or should I sound more professional? And coming
00:16:22.840 --> 00:16:25.240
from the real estate industry, it was all about
00:16:25.240 --> 00:16:29.600
being professional. And I thought, no, I got
00:16:29.600 --> 00:16:33.159
to show that I'm creative. Your cup of coffee
00:16:33.159 --> 00:16:36.620
is a creative name as opposed to your copywriting.
00:16:36.659 --> 00:16:40.299
Whatever it would have been. I don't know It's
00:16:40.299 --> 00:16:42.600
such a creative name because you got the creativity,
00:16:42.679 --> 00:16:45.419
but you know right away what you do So it's like
00:16:45.419 --> 00:16:47.779
really almost it's at that level of perfection,
00:16:48.139 --> 00:16:50.659
but how do you protect yourself? So dude, have
00:16:50.659 --> 00:16:56.169
you trademarked it? I have not you should There
00:16:56.169 --> 00:16:59.090
are some similar names out there. We'll sick
00:16:59.090 --> 00:17:02.450
our attorneys on you if you think we'll show
00:17:02.450 --> 00:17:05.609
this recording and you will be put into jail.
00:17:07.130 --> 00:17:10.849
I'm serious. No, it's so it's so fantastic. And
00:17:10.849 --> 00:17:12.630
how does someone work with you? Like what does
00:17:12.630 --> 00:17:15.170
that look like? They go to your LinkedIn profile.
00:17:15.750 --> 00:17:18.430
You can go to my LinkedIn profile or my website,
00:17:18.670 --> 00:17:22.430
which is yourcupofcoffee .com. What is it? Yourcupofcoffee
00:17:22.430 --> 00:17:28.829
.com. Amazing. I love it so much. I mean, I think
00:17:28.829 --> 00:17:30.690
to me that's like one reason just to work with
00:17:30.690 --> 00:17:34.049
you. If you're creative enough to come up with
00:17:34.049 --> 00:17:36.730
a name like that, your copy has to be creative.
00:17:37.190 --> 00:17:40.849
Well, I love using humor in my copy as well.
00:17:41.509 --> 00:17:44.390
So anybody that likes to have some fun content
00:17:44.390 --> 00:17:49.230
will have fun working together. I write for a
00:17:49.230 --> 00:17:52.410
business coach that She was my coach and now
00:17:52.410 --> 00:17:56.650
I write some her LinkedIn content and she's very
00:17:56.650 --> 00:18:02.190
witty and she is an oversharer to a degree you
00:18:02.190 --> 00:18:07.329
probably haven't seen yet. But I tried to take
00:18:07.329 --> 00:18:12.009
one of her stories a week and write a personal
00:18:12.009 --> 00:18:16.630
story and relate it to what she teaches in her
00:18:16.630 --> 00:18:21.240
business. So it's a lot of fun. I love this.
00:18:21.500 --> 00:18:24.180
You'll be fun to actually, we really need to
00:18:24.180 --> 00:18:26.319
do the chatter together. I'm going to send you
00:18:26.319 --> 00:18:28.460
the link so you can do the test. If you have
00:18:28.460 --> 00:18:31.779
time and you like to like test new apps and stuff
00:18:31.779 --> 00:18:35.880
and see, I've been on Clubhouse for four years.
00:18:35.940 --> 00:18:38.900
So I've seen these guys grow. They're fun. They
00:18:38.900 --> 00:18:42.640
do a debate style program, but I would love for
00:18:42.640 --> 00:18:48.319
you to sell me and our audience. on why newsletters
00:18:48.319 --> 00:18:50.640
from LinkedIn, or don't sell it. Say no, don't
00:18:50.640 --> 00:18:52.680
do a newsletter LinkedIn. I would love to hear
00:18:52.680 --> 00:18:54.880
more on your thoughts on the newsletter side
00:18:54.880 --> 00:18:58.859
of LinkedIn. Well, newsletters are an awesome
00:18:58.859 --> 00:19:02.680
way to stay in touch with your clients. And you
00:19:02.680 --> 00:19:05.940
can not only do the newsletter on LinkedIn, but
00:19:05.940 --> 00:19:08.839
you can use the same content as an email newsletter
00:19:08.839 --> 00:19:12.740
to your database. So repurpose that content as
00:19:12.740 --> 00:19:21.420
much as you can. I am a big fan. I usually share
00:19:21.420 --> 00:19:24.579
blog posts. I had a package for a client where
00:19:24.579 --> 00:19:28.359
I would write a blog post for her that we would
00:19:28.359 --> 00:19:31.859
first post on LinkedIn. It was written in a way
00:19:31.859 --> 00:19:36.579
that I could split it into two separate blogs.
00:19:37.119 --> 00:19:40.500
So we would then, every other week, put a blog
00:19:40.500 --> 00:19:48.140
on her web page. her team took the blog and created
00:19:48.140 --> 00:19:53.500
social posts out of it. And then I would write
00:19:53.500 --> 00:19:57.519
some emails for her. So every time the blog got
00:19:57.519 --> 00:20:00.059
posted, we sent an email directing people to
00:20:00.059 --> 00:20:04.059
her blog. That's a way to do it. I love that.
00:20:04.480 --> 00:20:09.859
So you can really use that same content all over
00:20:09.859 --> 00:20:14.029
the place. I did that a lot. I don't have content.
00:20:14.130 --> 00:20:16.410
And then I go on their website. I'm like, wait,
00:20:16.549 --> 00:20:19.670
you have all this content. People don't understand
00:20:19.670 --> 00:20:22.369
that when you're going onto someone's website,
00:20:23.210 --> 00:20:25.750
like, OK, in all honesty, for me, I dig. When
00:20:25.750 --> 00:20:28.049
I'm interested, I will dig around and go around.
00:20:28.109 --> 00:20:30.529
And even if things open another window, I'll
00:20:30.529 --> 00:20:32.589
do all of that. But I think the average person
00:20:32.589 --> 00:20:34.930
isn't like me. They're going in for a second.
00:20:35.549 --> 00:20:39.109
So the more you can take the articles and bring
00:20:39.109 --> 00:20:42.390
it into LinkedIn and then bring it back. It makes
00:20:42.390 --> 00:20:46.430
sense. Yeah. Yeah. And I think that so often
00:20:46.430 --> 00:20:49.009
what we do, we think everybody knows how to do
00:20:49.009 --> 00:20:51.670
because we know how to do it. So everyone must.
00:20:52.049 --> 00:20:57.369
So we don't even realize how much we know. And
00:20:57.369 --> 00:20:59.549
other people don't know and sharing the basic
00:20:59.549 --> 00:21:02.250
stuff is just as important as sharing the more
00:21:02.250 --> 00:21:06.849
complicated things. So true. I was a coach, I
00:21:06.849 --> 00:21:09.910
did a live coaching call and he called me, he
00:21:09.910 --> 00:21:14.309
told me that I have an addiction to being, I
00:21:14.309 --> 00:21:20.430
have an addiction to input and that I need input
00:21:20.430 --> 00:21:22.980
all the time. And I was like, oh my God, he's
00:21:22.980 --> 00:21:24.759
right. Like, I'm always having to listen to a
00:21:24.759 --> 00:21:27.920
podcast or listen to the news or listen to clubhouse.
00:21:27.920 --> 00:21:29.940
That would be chatter. Like, I always have to
00:21:29.940 --> 00:21:32.799
have information coming into my brain. And I
00:21:32.799 --> 00:21:37.220
thought, well, that's just so weird. But I think
00:21:37.220 --> 00:21:40.299
that it really is important to remember that
00:21:40.299 --> 00:21:42.400
people don't know what they don't know. And so
00:21:42.400 --> 00:21:45.480
as often as we can teach them, it's so important.
00:21:45.859 --> 00:21:47.259
All right, I'm going to ask a question. I'm going
00:21:47.259 --> 00:21:48.960
to whisper it because I don't want LinkedIn to
00:21:48.960 --> 00:21:54.690
hear. What do you think about alignable? Same
00:21:54.690 --> 00:21:57.410
strategies work there. I think that worked on
00:21:57.410 --> 00:21:59.569
LinkedIn. Are you doing it for your clients?
00:21:59.670 --> 00:22:05.390
Are you touching alignable? Not really. I've
00:22:05.390 --> 00:22:08.430
been using it myself a little more. And just
00:22:08.430 --> 00:22:10.430
realized this morning I hadn't been on it in
00:22:10.430 --> 00:22:14.930
a while. Will someone send you an invite? No,
00:22:14.930 --> 00:22:18.349
I just I just was looking at my linkedin. I was
00:22:18.349 --> 00:22:20.769
working in linkedin this morning and I thought
00:22:20.769 --> 00:22:23.950
oh my gosh I haven't been in lineable. I forgot
00:22:23.950 --> 00:22:27.869
all about it Wasn't there a point of time where?
00:22:28.309 --> 00:22:31.589
Alignable cost money and linkedin was free so
00:22:31.589 --> 00:22:34.369
at that time It didn't make sense for me to put
00:22:34.369 --> 00:22:37.029
my energy into a lineable. But now I actually
00:22:37.029 --> 00:22:41.750
don't even know if a lineable and linkedin are
00:22:41.750 --> 00:22:45.680
on the same page I don't know if like with class.
00:22:45.680 --> 00:22:49.299
I don't know either, but I know that what you
00:22:49.299 --> 00:22:51.700
do on LinkedIn, you could do on Alignable as
00:22:51.700 --> 00:22:54.599
well. So it's another location where you can
00:22:54.599 --> 00:22:56.539
actually get your information out. And that does
00:22:56.539 --> 00:22:58.640
not hurt. And I'm sure Alignable probably has
00:22:58.640 --> 00:23:01.039
good SEO because that's the thing I tell people.
00:23:01.640 --> 00:23:04.799
If you have a business, create the company page.
00:23:04.960 --> 00:23:07.680
It's free. And LinkedIn's SEO is going to be
00:23:07.680 --> 00:23:11.279
a lot stronger than probably your SEO. The first
00:23:11.279 --> 00:23:13.059
thing, right, is you Google your client and say,
00:23:13.359 --> 00:23:15.819
oh, look at your LinkedIn popped up. That's why
00:23:15.819 --> 00:23:17.859
most people are, like, shocked with that. Yeah,
00:23:18.079 --> 00:23:20.319
Google anybody. And LinkedIn's going to be in
00:23:20.319 --> 00:23:24.079
those top results somewhere. It's so crazy to
00:23:24.079 --> 00:23:27.059
me. Do you also get this? I get this a lot. Clients,
00:23:27.079 --> 00:23:29.559
I don't like LinkedIn. I will never use it, but
00:23:29.559 --> 00:23:31.960
I need it. People are telling me I need it, so
00:23:31.960 --> 00:23:33.559
blah, blah, blah, blah, blah. And then, like,
00:23:33.700 --> 00:23:36.019
three months later, I'm like, are you ready to
00:23:36.019 --> 00:23:39.039
let me go? Because I do, how I do is I let my
00:23:39.039 --> 00:23:41.559
clients, I try to call them like fly. So like
00:23:41.559 --> 00:23:43.700
I do a program for them, I get them to do it.
00:23:43.700 --> 00:23:45.339
But then I notice at one point they're like,
00:23:45.539 --> 00:23:47.079
they're doing it. I'm like, yay, that's what
00:23:47.079 --> 00:23:49.920
I want you to do it and get the joy of doing
00:23:49.920 --> 00:23:52.039
it. And then they go off and I always have another
00:23:52.039 --> 00:23:55.660
client coming in. So do you feel the same way?
00:23:56.599 --> 00:24:02.799
Yeah, I think that I know in like 2008 or 2009
00:24:02.799 --> 00:24:05.539
when I was working in real estate, we were told
00:24:05.539 --> 00:24:08.440
to start a LinkedIn profile. It was necessary,
00:24:08.480 --> 00:24:11.599
but we really didn't know what it was yet. And
00:24:11.599 --> 00:24:14.220
I had a LinkedIn profile for a long time and
00:24:14.220 --> 00:24:16.319
never did any as a real estate agent. I didn't
00:24:16.319 --> 00:24:21.900
do anything with it. So I think now real estate
00:24:21.900 --> 00:24:23.839
agents need to pay attention to it because they're
00:24:23.839 --> 00:24:26.940
going to have to prove their value a little more
00:24:26.940 --> 00:24:31.660
than they used to just because of the North settlement.
00:24:32.029 --> 00:24:37.650
proposed settlement and you know all that the
00:24:37.650 --> 00:24:42.710
talk out there about commissions and so it's
00:24:42.710 --> 00:24:47.710
a great place to prove who you are and I think
00:24:47.710 --> 00:24:50.529
it's a great place to find your ideal clients
00:24:50.529 --> 00:24:56.170
to referral partners. So yeah makes you credible.
00:24:56.609 --> 00:24:59.779
Yeah. But realtors have a hard time because it's
00:24:59.779 --> 00:25:01.799
not like they can find like someone who's actually
00:25:01.799 --> 00:25:05.099
looking to buy a home. So but they can find business
00:25:05.099 --> 00:25:08.299
owners or human resources of large companies
00:25:08.299 --> 00:25:10.019
that are bringing people in and looking to move
00:25:10.019 --> 00:25:13.660
like that would be probably other agents in other
00:25:13.660 --> 00:25:16.720
areas who are who can send referrals back and
00:25:16.720 --> 00:25:19.559
forth. Yeah. I think that's the best part. I
00:25:19.559 --> 00:25:21.819
love is trying to figure out, OK, who is because
00:25:21.819 --> 00:25:23.960
I always say you're not going to find a 61 year
00:25:23.960 --> 00:25:27.480
old chunky brunette with glasses. on LinkedIn.
00:25:28.819 --> 00:25:31.599
That's me and you have to know my name and that's
00:25:31.599 --> 00:25:35.079
the only way to figure it out. I love speaking
00:25:35.079 --> 00:25:37.640
to other LinkedIn experts. I hope you think about
00:25:37.640 --> 00:25:40.240
chatter or we could do LinkedIn audio events.
00:25:40.400 --> 00:25:42.339
I think that's important to teach people, get
00:25:42.339 --> 00:25:44.920
them a chance to be on stage, get them a chance
00:25:44.920 --> 00:25:48.180
to ask their questions, maybe do some live LinkedIn
00:25:48.180 --> 00:25:51.359
profiles, which is fun. And it's always fun not
00:25:51.359 --> 00:25:54.380
doing it. It's not fun doing it alone. It's more
00:25:54.380 --> 00:25:57.279
fun having a team around you. So I would love
00:25:57.279 --> 00:26:00.140
to co -host with you. I'm putting this out to
00:26:00.140 --> 00:26:03.799
the universe, Cindy. I did a little peek, but
00:26:03.799 --> 00:26:07.960
not much when I said no prep needed. Just a little
00:26:07.960 --> 00:26:10.400
peeky peek. I try to think, is there anything
00:26:10.400 --> 00:26:12.819
else that you want to share? We've got your website.
00:26:12.940 --> 00:26:16.299
We've got what you do. We've got how to reach
00:26:16.299 --> 00:26:20.059
you. Anything else that I missed? I don't think
00:26:20.059 --> 00:26:24.119
so. Are you using a CRM? I do have that question.
00:26:24.200 --> 00:26:31.380
Are you using a CRM? I am not. No, I'm only asking
00:26:31.380 --> 00:26:35.079
because I started to use Keap and it's made such
00:26:35.079 --> 00:26:37.240
a big difference because it allows me to automate
00:26:37.240 --> 00:26:39.519
so that I actually can automate and say, can
00:26:39.519 --> 00:26:42.380
you give me a referral? Can you give me a review?
00:26:43.339 --> 00:26:45.579
You know, it allows me to put everything in one
00:26:45.579 --> 00:26:48.519
spot and then I can do what's called landing
00:26:48.519 --> 00:26:51.359
pages, which I absolutely love. This gives me
00:26:51.359 --> 00:26:54.339
a more of a way of understanding. So maybe something
00:26:54.339 --> 00:26:57.579
you'd be interested in. Well, I use I started
00:26:57.579 --> 00:27:01.220
using Mailer Lite, which I guess is my CRM right
00:27:01.220 --> 00:27:05.500
now. Coming from real estate, I think of CRM
00:27:05.500 --> 00:27:10.059
as something much more robust. Yeah, I think
00:27:10.059 --> 00:27:12.339
of it that you can place orders, but I always
00:27:12.339 --> 00:27:14.740
just bring it up because I absolutely thrilled
00:27:14.740 --> 00:27:17.960
that I have it now and it does make a difference
00:27:17.960 --> 00:27:21.069
in your business. So anything else that you would
00:27:21.069 --> 00:27:24.029
say about someone who says, I don't need LinkedIn.
00:27:24.670 --> 00:27:27.349
I am an insurance agent and I'll never find my
00:27:27.349 --> 00:27:30.910
people on LinkedIn. Let's talk. I just wrote
00:27:30.910 --> 00:27:33.950
a profile for an insurance, a Medicare insurance
00:27:33.950 --> 00:27:37.809
agent. So and she knows that's where she needs
00:27:37.809 --> 00:27:41.529
to be somebody that she works with got a speaking
00:27:41.529 --> 00:27:46.430
opportunity through her LinkedIn profile. So
00:27:46.430 --> 00:27:50.829
they're important. It really is. And I absolutely
00:27:50.829 --> 00:27:54.170
love being able to look at someone. So actually,
00:27:54.289 --> 00:27:56.329
just before I let you go, I will tell you, I'm
00:27:56.329 --> 00:27:59.250
a trusted house sitter. So I sit for people's
00:27:59.250 --> 00:28:02.190
pets for free and travel. And it's a program,
00:28:02.309 --> 00:28:04.410
we're insured and background checks and all of
00:28:04.410 --> 00:28:07.849
that. I actually get most of my sits like 98
00:28:07.849 --> 00:28:10.730
% because they find me on LinkedIn or I send
00:28:10.730 --> 00:28:12.470
them my LinkedIn and they can see immediately
00:28:12.470 --> 00:28:15.829
I'm credible. And that's a website. So there's
00:28:15.829 --> 00:28:18.309
even more things that are not business related,
00:28:18.329 --> 00:28:20.329
but just fun, like being a trusted house sitter.
00:28:20.630 --> 00:28:23.190
Yeah. And I don't, before people talk to you,
00:28:23.309 --> 00:28:25.009
they're going to, they're going to Google you.
00:28:25.009 --> 00:28:28.049
And that's one of the things that comes up. So
00:28:28.049 --> 00:28:31.490
exactly. Oh, so nice to meet you, Cindy. Thank
00:28:31.490 --> 00:28:34.329
you so much. So just to be clear. So this interview,
00:28:34.529 --> 00:28:37.890
I actually take it it's live now. Thank you for
00:28:37.890 --> 00:28:39.869
not saying anything. Thank you for not doing
00:28:39.869 --> 00:28:44.430
it. Okay, but no, thank you. And then I'll turn
00:28:44.430 --> 00:28:47.150
this into an actual podcast that'll be on the
00:28:47.150 --> 00:28:48.650
different. I still haven't figured out my way
00:28:48.650 --> 00:28:50.710
to get into Apple. I got to do that one. But
00:28:50.710 --> 00:28:53.390
everything else, IHAR, radio, Spotify, we go
00:28:53.390 --> 00:28:55.869
on. You're amazing. I'm going to touch base with
00:28:55.869 --> 00:29:00.009
you after the fact. And how did you celebrate
00:29:00.009 --> 00:29:03.710
your birthday? I watched my grandchildren on
00:29:03.710 --> 00:29:06.710
Thursday. So I spent it with a five year old
00:29:06.710 --> 00:29:10.529
and a two and a half year old. And that is best
00:29:10.529 --> 00:29:13.150
of one. I love that. I love being a grandma,
00:29:13.549 --> 00:29:17.410
too. Yeah, it's the best. Yep. Wait, so where
00:29:17.410 --> 00:29:18.869
do you live again? I'm sorry. Or where do you
00:29:18.869 --> 00:29:22.890
live? Pennsylvania, Northwestern. OK, I'm a Connecticut
00:29:22.890 --> 00:29:25.869
girl. So maybe that's why the New Orleans were
00:29:25.869 --> 00:29:27.789
kind of similar. My husband's from Connecticut.
00:29:28.329 --> 00:29:31.670
Where? Torrington. Oh, I love Torrington. Does
00:29:31.670 --> 00:29:34.150
he ever visit? Does he have family? Yeah, his
00:29:34.150 --> 00:29:36.710
sisters and his brothers in Torrington, his sisters
00:29:36.710 --> 00:29:42.619
in Harwinton. Wow. So in Cheshire Conne is my
00:29:42.619 --> 00:29:46.779
parents, they both p legacy was left and it's
00:29:46.779 --> 00:29:51.400
cartoon character in comi museum. Barker museum
00:29:51.400 --> 00:29:56.240
dot in the area, they should s museum and it's
00:29:56.240 --> 00:30:04.660
all, it's That's exciting. Thank you. Yeah. And
00:30:04.660 --> 00:30:06.359
then we have the Barker Animation Art Gallery
00:30:06.359 --> 00:30:09.140
in Cheshire and also at Tanger Outlets, which
00:30:09.140 --> 00:30:12.119
I just like to bring up. So always fun when someone's
00:30:12.119 --> 00:30:14.759
in Connecticut. All right. So thank you so much.
00:30:14.980 --> 00:30:17.339
Have a great rest of the day. And I look forward
00:30:17.339 --> 00:30:19.220
to connecting with you because I really want
00:30:19.220 --> 00:30:21.619
to see if you would be interested in being co
00:30:21.619 --> 00:30:25.299
-mods with me on Chatter. Absolutely. So thank
00:30:25.299 --> 00:30:28.599
you. Bye -bye. Everyone give Sydney business.
00:30:30.779 --> 00:30:34.809
Bye -bye. Thank you so much, Cindy.

