Mastering the Art of Networking with Michael Forman

WEBVTT

00:00:01.389 --> 00:00:06.190
We're live. Okay, so today you are the fourth

00:00:06.190 --> 00:00:09.750
interview that I am having because somebody backed

00:00:09.750 --> 00:00:13.830
out because they got scared. Because you have

00:00:13.830 --> 00:00:16.890
to be brave, bold, and beautiful, right Michael,

00:00:17.250 --> 00:00:20.129
to get on to a live. And you have to be trusting

00:00:20.129 --> 00:00:22.469
and you have to trust me. And you probably looked

00:00:22.469 --> 00:00:24.570
and said, oh, she's credible, but it's not about

00:00:24.570 --> 00:00:27.829
me today. So I'm glad you're here. I'm so excited

00:00:27.829 --> 00:00:31.760
right on time. Now I get to ask you the question

00:00:31.760 --> 00:00:34.060
because I don't know who you are. I only know

00:00:34.060 --> 00:00:35.600
Michael Foreman. I literally don't know anything

00:00:35.600 --> 00:00:40.579
about you. So who is Michael Foreman and where

00:00:40.579 --> 00:00:42.280
are you? Where are you right now? Like where

00:00:42.280 --> 00:00:44.039
are you in the United States or the country?

00:00:44.039 --> 00:00:49.500
Well, I am in Cumming, Georgia in the south and

00:00:49.500 --> 00:00:52.159
it's really nice. I'm a transplant from New York.

00:00:52.380 --> 00:00:56.990
I moved down here about six years ago. Starting

00:00:56.990 --> 00:01:00.229
back from way back when, I am an Air Force veteran.

00:01:00.689 --> 00:01:04.730
I'm a veteran of Desert Storm. I have since gone

00:01:04.730 --> 00:01:10.469
through my own companies. I owned a graphic design

00:01:10.469 --> 00:01:15.030
studio, a pizzeria, a restaurant. I was in the

00:01:15.030 --> 00:01:18.870
mortgage industry, the law industry. I've been

00:01:18.870 --> 00:01:24.909
around to gather my experience with networking

00:01:24.909 --> 00:01:29.569
and communication. Amazing. Oh, but first of

00:01:29.569 --> 00:01:32.650
all, thank you for serving and thank you for

00:01:32.650 --> 00:01:35.030
like your bio. That was really interesting. And

00:01:35.030 --> 00:01:38.709
so, so you were in Cumming, Georgia. I'm familiar

00:01:38.709 --> 00:01:42.370
with that. That's a pretty area. I'm a Connecticut

00:01:42.370 --> 00:01:45.349
girl. Oh, good. All right. So I was right up

00:01:45.349 --> 00:01:48.239
in New York. So I was right next to you. Yeah,

00:01:48.239 --> 00:01:50.599
but you were more creative. I followed everyone.

00:01:50.640 --> 00:01:53.060
I followed all the New Yorkers to Florida You

00:01:53.060 --> 00:01:55.079
said I'm not going to Florida. I'm going to coming,

00:01:55.079 --> 00:02:00.040
Georgia because you're not coming with me Exactly

00:02:00.040 --> 00:02:03.299
the way it happened. Yep, absolutely Because

00:02:03.299 --> 00:02:06.079
that's unusual. Oh and I've also I oh my gosh.

00:02:06.079 --> 00:02:09.680
Have you been to Mount Helen? No, not yet. Not

00:02:09.680 --> 00:02:13.939
yet. How far is it from you? Just a couple hours.

00:02:14.560 --> 00:02:18.030
It's not bad. Not a bad drive It's so beautiful.

00:02:18.229 --> 00:02:20.449
It's you're going to be so shocked. It's a Swiss

00:02:20.449 --> 00:02:23.550
Alps of it's like weird. That's a Georgia and

00:02:23.550 --> 00:02:27.229
then on your way, please go to baby land hospital.

00:02:28.110 --> 00:02:31.750
OK, do you know what baby land hospital is? Nope,

00:02:31.810 --> 00:02:35.490
never heard of it. Oh, it's a cabbage patch hospital

00:02:35.490 --> 00:02:39.030
where the cabbage patch babies are born. They're

00:02:39.030 --> 00:02:42.969
incubated. They meet other babies. They get released

00:02:42.969 --> 00:02:46.789
now. Okay, no, no, but I will put it on my on

00:02:46.789 --> 00:02:51.949
my docket So what do you do what do you do for

00:02:51.949 --> 00:02:56.030
a living? What I do is I'm a corporate speaker

00:02:56.030 --> 00:03:00.789
and I go around the country and I inform and

00:03:00.789 --> 00:03:05.210
educate everybody that I can about business networking

00:03:05.210 --> 00:03:09.150
Communications and how that transform your business

00:03:09.670 --> 00:03:13.289
Make more profitability, but how you use it in

00:03:13.289 --> 00:03:17.129
everyday life as well. I Love it. I went to the

00:03:17.129 --> 00:03:19.229
Protocol School of Washington. So I do something

00:03:19.229 --> 00:03:22.090
similar. So let's have some fun. Let's talk I'm

00:03:22.090 --> 00:03:24.750
gonna ask you questions that I may or may not

00:03:24.750 --> 00:03:26.909
know the answer to but I think that people really

00:03:26.909 --> 00:03:30.870
need to know so First of all like networking

00:03:30.870 --> 00:03:34.430
in person networking on zoom networking on the

00:03:34.430 --> 00:03:36.330
internet. Do you encompass all the networking?

00:03:37.659 --> 00:03:42.460
Well, I prefer in -person networking because

00:03:42.460 --> 00:03:45.680
there's so much more. You have to get a feel

00:03:45.680 --> 00:03:49.479
for the person that you're speaking with. Not

00:03:49.479 --> 00:03:51.780
only that, but you can see what's going on around

00:03:51.780 --> 00:03:55.560
you. When I talk about business networking events,

00:03:56.909 --> 00:03:59.789
talk to you about when you meet that person,

00:04:00.129 --> 00:04:03.629
when you build the rapport of that person, and

00:04:03.629 --> 00:04:07.370
you are listening to that person, and you're

00:04:07.370 --> 00:04:09.969
responding, and everything is a one -to -one,

00:04:10.069 --> 00:04:14.289
and it feels very good as long as you are present,

00:04:14.650 --> 00:04:17.850
as long as you are giving them your full attention.

00:04:18.470 --> 00:04:24.370
But also, with the advent of the pandemic, virtual

00:04:24.370 --> 00:04:28.269
really has come into its own. But I still feel

00:04:28.269 --> 00:04:31.850
it's about 50 -50 now because I do workshops.

00:04:32.129 --> 00:04:36.290
I do coaching one -on -one. I do all that through

00:04:36.290 --> 00:04:39.910
Zoom and whatnot. But I prefer to go out to the

00:04:39.910 --> 00:04:43.149
meetups, the network meetings, the conferences,

00:04:43.509 --> 00:04:47.199
the summits, and I like to talk that way. I love

00:04:47.199 --> 00:04:48.800
that you could do all your research of everyone

00:04:48.800 --> 00:04:51.779
that's doing things wrong because, Michael, I

00:04:51.779 --> 00:04:54.339
wanted to ask you, like to me, I've always felt

00:04:54.339 --> 00:04:58.060
that sometimes the fault lays into their sales

00:04:58.060 --> 00:05:00.100
manager or the owner of the business that says,

00:05:00.379 --> 00:05:01.899
go out there and bring me back every business

00:05:01.899 --> 00:05:04.319
card that you get. And then what happens, Michael?

00:05:05.019 --> 00:05:08.420
Well, you know, you touched upon a great point

00:05:08.420 --> 00:05:13.160
because there are leaders and there are bosses.

00:05:13.839 --> 00:05:17.259
and the bosses will just ta ta ta ta ta yell,

00:05:17.439 --> 00:05:19.379
get me back all the business cards and everything

00:05:19.379 --> 00:05:22.920
else. The leaders will go out there with you

00:05:22.920 --> 00:05:26.540
and show you and be part of that with you. So

00:05:26.540 --> 00:05:30.019
there's a huge difference. But I really talk

00:05:30.019 --> 00:05:32.100
about, you know, when you go to a networking

00:05:32.100 --> 00:05:36.839
event, you shouldn't really take back more than

00:05:36.839 --> 00:05:40.689
15 or 20 business cards because. Otherwise, you

00:05:40.689 --> 00:05:42.589
really didn't get to know and I have a funny

00:05:42.589 --> 00:05:47.410
story for you When I was at one of my networking

00:05:47.410 --> 00:05:50.889
events and I was at a table of about five people

00:05:50.889 --> 00:05:54.089
and a guy walked right up and you saw a salesman

00:05:54.089 --> 00:05:56.790
written all over him and He said look, here we

00:05:56.790 --> 00:05:58.730
go. Take my business card. Boom. Boom. Boom.

00:05:58.829 --> 00:06:00.589
Boom. Boom Hey, look, let me just have all of

00:06:00.589 --> 00:06:02.310
your business cards. Boom. Boom. Boom. Boom.

00:06:02.350 --> 00:06:04.930
Boom Hey, listen, I want to talk to you, but

00:06:04.930 --> 00:06:07.569
I can't want to hit everybody at this event So

00:06:07.569 --> 00:06:10.589
I'll talk to you later. Goodbye And all of us

00:06:10.589 --> 00:06:13.509
were sitting there like, what's going on with

00:06:13.509 --> 00:06:16.730
this card? And everybody took that card, threw

00:06:16.730 --> 00:06:21.649
it out. So he took the opposite approach. My

00:06:21.649 --> 00:06:26.629
approach is walking up to the table, not saying

00:06:26.629 --> 00:06:31.129
a word. You don't talk. Okay, you listen. You

00:06:31.129 --> 00:06:34.199
listen for the conversation. Is that a conversation

00:06:34.199 --> 00:06:37.699
I want to be a part of or I can contribute to

00:06:37.699 --> 00:06:41.899
with something educational or not? If it's not,

00:06:42.540 --> 00:06:44.680
you haven't said anything yet, so you can very

00:06:44.680 --> 00:06:47.920
politely bow out and go to the next table. But

00:06:47.920 --> 00:06:51.420
if it is, then you wait for your opportunity,

00:06:52.160 --> 00:06:55.339
you say the two sentences that you want to say

00:06:55.339 --> 00:06:59.100
about the conversation, and hopefully it was

00:06:59.100 --> 00:07:02.290
enough where at least two of the people responded

00:07:02.290 --> 00:07:07.050
to you. And then you can focus on those two people.

00:07:07.550 --> 00:07:11.290
And when they respond to you, big thing, you

00:07:11.290 --> 00:07:15.490
listen to them and respond what they're asking.

00:07:15.810 --> 00:07:19.629
A lot of people walk up to you and are already

00:07:19.629 --> 00:07:22.670
thinking the next thing that they have to say.

00:07:23.350 --> 00:07:27.129
And that's wrong. You have to listen, pause.

00:07:27.990 --> 00:07:31.310
big pause after you listen because that's telling

00:07:31.310 --> 00:07:34.870
the person that you're listening to them and

00:07:34.870 --> 00:07:38.269
then you respond and That's the way and then

00:07:38.269 --> 00:07:40.029
you go into the building the report and everything

00:07:40.029 --> 00:07:43.529
else. I love that I remember I was uh, I was

00:07:43.529 --> 00:07:46.410
in Hollywood, Florida my first time at the chamber

00:07:46.410 --> 00:07:48.610
event and guy came up to me and he's like Do

00:07:48.610 --> 00:07:49.750
you have a dog? Do you have a dog? And I'm like,

00:07:49.769 --> 00:07:52.870
oh no I don't own a dog and he like walked away

00:07:52.870 --> 00:07:55.050
and I'm thinking I know people that own dogs

00:07:55.050 --> 00:07:57.920
so my parents have a dog like What are we like

00:07:57.920 --> 00:08:00.860
that? But I've always said to myself, if I make

00:08:00.860 --> 00:08:04.399
one connection, I'm happy. So that to me has

00:08:04.399 --> 00:08:06.420
always been important. But while you're saying

00:08:06.420 --> 00:08:09.519
what you said, I want to just say also to everyone

00:08:09.519 --> 00:08:12.500
that's in the room networking, not to make themselves

00:08:12.500 --> 00:08:15.160
closed, right? Like don't form a circle, keep

00:08:15.160 --> 00:08:17.800
it open. So if one person in the group is smart

00:08:17.800 --> 00:08:20.579
enough to say, let's keep it open, then you're

00:08:20.579 --> 00:08:22.920
approaching the table or whatever it is comfortably.

00:08:23.480 --> 00:08:25.079
What I've noticed too is that some people will

00:08:25.079 --> 00:08:27.379
say they'll start the introductions, and they

00:08:27.379 --> 00:08:29.180
get like three or four and then they get tired

00:08:29.180 --> 00:08:31.240
and like all of a sudden you don't meet the other

00:08:31.240 --> 00:08:33.220
people because whoever's doing the introduction

00:08:33.220 --> 00:08:35.080
so if you're the introduction person make sure

00:08:35.080 --> 00:08:39.320
you go through and for me i tend to want to say

00:08:39.320 --> 00:08:41.759
oh michael michael how do you spell your name

00:08:41.759 --> 00:08:44.279
i know that sounds so silly but you may be totally

00:08:44.279 --> 00:08:48.080
not like dropping the h like so pretty much every

00:08:48.080 --> 00:08:51.000
name would have a different spelling and then

00:08:51.000 --> 00:08:52.740
even that if you're you had a different spelling

00:08:52.740 --> 00:08:54.490
i'd be like Why'd your mother give you that name?

00:08:54.570 --> 00:08:59.169
That's so unusual. I love this because there's

00:08:59.169 --> 00:09:01.610
always different tricks to the different things

00:09:01.610 --> 00:09:03.809
when you're going to a networking group. Next

00:09:03.809 --> 00:09:08.129
question. I'm going to the networking group and

00:09:08.129 --> 00:09:10.649
it's okay, I'm starving, so I'm going to be able

00:09:10.649 --> 00:09:13.070
to eat all the food there while I'm talking to

00:09:13.070 --> 00:09:15.830
people and I hope they have lamb chops on a stick.

00:09:18.690 --> 00:09:24.149
Bad, bad, bad, okay? You never talk to anybody

00:09:24.149 --> 00:09:27.750
with a plate full of food or a mouthful of food.

00:09:28.350 --> 00:09:31.389
Unless everybody at the table already has food

00:09:31.389 --> 00:09:35.110
and then it's kind of known, all right? But if

00:09:35.110 --> 00:09:36.710
you're walking up to a table, I don't care if

00:09:36.710 --> 00:09:40.090
you're starving, okay? But if nobody else has

00:09:40.090 --> 00:09:43.799
food, don't bring food. because that's a faux

00:09:43.799 --> 00:09:47.940
pas, that's bad. And you can't really talk with

00:09:47.940 --> 00:09:51.539
somebody, respond to that person, listen to that

00:09:51.539 --> 00:09:55.519
person, and eat at the same time. So you're wasting

00:09:55.519 --> 00:09:59.600
your food. I love this, I love this. All right,

00:09:59.679 --> 00:10:02.379
I'm walking into the, I just walked into this

00:10:02.379 --> 00:10:04.299
networking meeting and I am nervous. I'm going

00:10:04.299 --> 00:10:07.039
for the scotch and soda, and I have the drink,

00:10:07.100 --> 00:10:08.960
I'm right -handed, and I'm holding it in my right

00:10:08.960 --> 00:10:12.299
hand. Okay, well, you should always hold it in

00:10:12.299 --> 00:10:15.500
your left hand Okay, because your right hand

00:10:15.500 --> 00:10:18.519
is used for shaking the hands of the person that

00:10:18.519 --> 00:10:20.899
you want it that you're talking to Now there's

00:10:20.899 --> 00:10:23.919
a lot that goes into that because all right So

00:10:23.919 --> 00:10:26.360
let's say you're bypassing the networking event

00:10:26.360 --> 00:10:29.399
and one straight for the bar but you know, you're

00:10:29.399 --> 00:10:31.740
gonna meet somebody you're gonna walk into somebody

00:10:31.740 --> 00:10:35.059
and Start talking to them. How do you do that?

00:10:35.220 --> 00:10:38.690
So you have to look at them in the eye Okay,

00:10:39.070 --> 00:10:42.029
look at them in the eye, give them a firm handshake,

00:10:42.629 --> 00:10:45.669
not a dead fish, not, you know, the way every,

00:10:45.950 --> 00:10:49.090
right? No, because listen, a lot of the women

00:10:49.090 --> 00:10:52.870
I network with, you know, they always feel that,

00:10:52.870 --> 00:10:56.009
oh, it's just a little handshake will do. No,

00:10:56.049 --> 00:10:58.090
because women, they come up to me and they give

00:10:58.090 --> 00:11:01.490
me a firm handshake. That tells me that A, they're

00:11:01.490 --> 00:11:05.929
confident and B, they're ready to talk. Okay,

00:11:05.929 --> 00:11:09.830
so, you know, you can go into your your 20 -minute

00:11:09.830 --> 00:11:12.730
elevator speech or your your 30 second elevator

00:11:12.730 --> 00:11:16.730
speech, but Your 30 second elevator speech should

00:11:16.730 --> 00:11:22.889
only be five seconds What is the idea? Between

00:11:22.889 --> 00:11:25.990
your 30 second elevator speech and that is to

00:11:25.990 --> 00:11:29.149
get a response That's all you want is a response

00:11:29.149 --> 00:11:31.710
and you can go into the second half of your elevator

00:11:31.710 --> 00:11:35.529
speech Okay, but if you just Think of something

00:11:35.529 --> 00:11:38.990
that you do that you can explain in five seconds

00:11:38.990 --> 00:11:42.210
just enough to pique the interest of whomever

00:11:42.210 --> 00:11:44.730
you're talking with. That's what that's your

00:11:44.730 --> 00:11:47.769
job. I love it. I always try to like tell my

00:11:47.769 --> 00:11:49.929
clients to ask a question because that's always

00:11:49.929 --> 00:11:52.590
like a great start with a small answer. Love

00:11:52.590 --> 00:11:56.029
it. Mitchell Levy always says a point of CPAP

00:11:56.029 --> 00:11:58.830
your point of possibilities like just enough

00:11:58.830 --> 00:12:00.809
just so that they ask questions. So I love that.

00:12:00.830 --> 00:12:02.289
Love that. I'm loving this. This is so much fun

00:12:02.289 --> 00:12:07.320
for me. OK, so now. Okay, so now I'm walking

00:12:07.320 --> 00:12:10.899
in and I got a call. I got to take the phone

00:12:10.899 --> 00:12:14.080
call and now I'm walking around. You see me and

00:12:14.080 --> 00:12:17.580
you see me like this walking around. Am I doing

00:12:17.580 --> 00:12:19.340
the smartest thing that I should be doing? Am

00:12:19.340 --> 00:12:21.399
I representing myself, my brand or my company

00:12:21.399 --> 00:12:25.720
if I actually walk in on my phone? Nope, you're

00:12:25.720 --> 00:12:28.460
doing yourself a disservice. The first thing

00:12:28.460 --> 00:12:32.500
that I do before I walk in is turn my phone off.

00:12:32.840 --> 00:12:35.460
But turn it the sound of the ringing off because

00:12:35.460 --> 00:12:37.759
then if it's important or not doesn't make a

00:12:37.759 --> 00:12:41.399
difference. I didn't hear it Okay, so I put the

00:12:41.399 --> 00:12:45.279
phone away the number one distraction For anybody

00:12:45.279 --> 00:12:48.779
in today's networking world is that damn cell

00:12:48.779 --> 00:12:52.980
phone? Okay, so if you are sitting at a table

00:12:52.980 --> 00:12:56.600
and you have a cell phone out bad If you click

00:12:56.600 --> 00:13:00.360
the cell phone put it upside down on the tabletop.

00:13:00.419 --> 00:13:04.350
That's bad because you can either hear it, see

00:13:04.350 --> 00:13:07.450
the light, something else can distract you. And

00:13:07.450 --> 00:13:10.669
what is that telling your prospective client?

00:13:11.830 --> 00:13:15.009
He doesn't have or she doesn't have your 100

00:13:15.009 --> 00:13:19.049
% attention. So take that cell phone, put it

00:13:19.049 --> 00:13:21.450
in your pocket, your pocketbook, put it away.

00:13:21.809 --> 00:13:24.610
As soon as you walk through the door, listen,

00:13:24.990 --> 00:13:28.509
unless you're a doctor and you really need it.

00:13:28.570 --> 00:13:31.190
because I've said this to attorneys and I've

00:13:31.190 --> 00:13:33.490
said this to everybody else. Put the cell phone

00:13:33.490 --> 00:13:36.830
away, okay? Because for three hours, it's not

00:13:36.830 --> 00:13:40.750
that important. This is just like so dreamy.

00:13:40.850 --> 00:13:44.129
By the way, shaking hands, I mentioned I was

00:13:44.129 --> 00:13:45.750
a graduate of the Protocol School of Washington.

00:13:46.110 --> 00:13:47.830
We took like half a day to learn how to shake

00:13:47.830 --> 00:13:50.710
hands. I mean, it's not like practice with your

00:13:50.710 --> 00:13:54.149
handshake people. All right, all right. I am,

00:13:54.549 --> 00:13:58.500
I was in a hurry. I had a flat tire. I I all

00:13:58.500 --> 00:14:01.899
of a sudden I tripped I fell and now I'm up I'm

00:14:01.899 --> 00:14:04.679
walking in and I feel like I have to go and tell

00:14:04.679 --> 00:14:06.700
everyone what happened to me Oh my god. Hi, Michael.

00:14:06.700 --> 00:14:08.419
Oh my goodness. Nice to meet you. Oh my god Do

00:14:08.419 --> 00:14:10.799
I look okay? I just got I just I had a flat tire

00:14:10.799 --> 00:14:12.460
and I came in I'm a little sweaty because of

00:14:12.460 --> 00:14:17.519
that That's okay to do right Michael No No, you

00:14:17.519 --> 00:14:19.820
know why because nobody's interested in what

00:14:19.820 --> 00:14:22.950
just happened to you Listen, God forbid something

00:14:22.950 --> 00:14:25.309
seriously happened to you and you had to be taken

00:14:25.309 --> 00:14:28.409
away in an ambulance But if you had a flat tire

00:14:28.409 --> 00:14:30.850
or something happened to you you got into a traffic

00:14:30.850 --> 00:14:34.210
accident Not a bad one a traffic accident. That's

00:14:34.210 --> 00:14:36.730
before the networking event started. You should

00:14:36.730 --> 00:14:42.029
walk through that door Fresh, you know and it

00:14:42.029 --> 00:14:44.789
there was about I was a little league coach for

00:14:44.789 --> 00:14:48.009
about 16 years I was an umpire for three years

00:14:48.009 --> 00:14:52.179
and I was on the board of directors. And one

00:14:52.179 --> 00:14:54.259
of the other board of directors at the end of

00:14:54.259 --> 00:14:57.139
the meeting said, okay, I have to get home. I

00:14:57.139 --> 00:15:00.539
was in a car accident today. I said, oh, I'm

00:15:00.539 --> 00:15:02.740
sorry. You know, what happened? Oh, nothing.

00:15:02.940 --> 00:15:08.039
I was in my SUV and I rolled down a hill and

00:15:08.039 --> 00:15:10.600
my car was totaled and the police came and everything

00:15:10.600 --> 00:15:13.200
else. But I made it to the meeting. He didn't

00:15:13.200 --> 00:15:17.879
say a word before the meeting. And that's exactly

00:15:17.879 --> 00:15:22.399
what you should do. Wow, I love that story. I

00:15:22.399 --> 00:15:24.940
love this because it's so fun to like hear the

00:15:24.940 --> 00:15:26.440
answers and know that you know what you're talking

00:15:26.440 --> 00:15:28.179
about. You are amazing. This is so much fun.

00:15:28.379 --> 00:15:30.159
Okay, let me come up with a couple more for your

00:15:30.159 --> 00:15:33.220
hold on for a second. Okay, so I'm walking over

00:15:33.220 --> 00:15:35.759
to the table and the table only has four people

00:15:35.759 --> 00:15:39.759
and I'm kind of standing. Should the people at

00:15:39.759 --> 00:15:42.720
the table stand up to greet me to say hello,

00:15:42.720 --> 00:15:47.399
or should I sit down and not kind of like Look

00:15:47.399 --> 00:15:49.360
at them glaringly like you're supposed to stand

00:15:49.360 --> 00:15:52.759
up like come on What do you do? Well, usually,

00:15:52.759 --> 00:15:57.080
you know, it's it's You have the courtesy when

00:15:57.080 --> 00:16:00.799
a woman walks up to the table you stand Okay

00:16:00.799 --> 00:16:04.039
until she sits and that's that's that's great.

00:16:04.100 --> 00:16:07.340
But if it's a huge networking event and people

00:16:07.340 --> 00:16:11.899
are coming and going Generally, they don't that

00:16:11.899 --> 00:16:15.080
they don't stay they don't sit but they really

00:16:15.080 --> 00:16:18.059
don't If everybody's standing everybody's standing

00:16:18.059 --> 00:16:21.940
if everybody is sitting then you should just

00:16:21.940 --> 00:16:25.480
be polite Go over and sit down. Okay, because

00:16:25.480 --> 00:16:28.440
in today's day and age with a networking event

00:16:28.440 --> 00:16:33.000
I'm emphasizing a networking event because it's

00:16:33.000 --> 00:16:36.799
not the status quo So at the networking event

00:16:36.799 --> 00:16:38.500
if everybody's sitting down you'll walk up to

00:16:38.500 --> 00:16:41.600
the table and you just sit down You may say something

00:16:41.600 --> 00:16:43.980
as you're sitting down, but you sit down and

00:16:43.980 --> 00:16:47.879
then you listen Or you may walk up to the table.

00:16:48.159 --> 00:16:51.240
You listen first. See if it's a conversation

00:16:51.240 --> 00:16:54.279
that you want to participate in. If not, you

00:16:54.279 --> 00:16:58.809
just keep on walking. OK, so either way. I do

00:16:58.809 --> 00:17:00.970
like to ask if I could sit there like may I take

00:17:00.970 --> 00:17:03.210
the seat because sometimes like you know maybe

00:17:03.210 --> 00:17:05.230
I'm confused or they put their pocketbook there

00:17:05.230 --> 00:17:07.730
there's not a lot of seats so uh and then usually

00:17:07.730 --> 00:17:10.210
someone's like oh absolutely and then that almost

00:17:10.210 --> 00:17:12.190
like warms you up right because now they're making

00:17:12.190 --> 00:17:14.029
they're inviting me to sit at their table even

00:17:14.029 --> 00:17:18.720
though I asked so I love that very nice Now we're

00:17:18.720 --> 00:17:20.940
going in so from the networking we're going in

00:17:20.940 --> 00:17:23.980
to listen to a speaker and so we're going to

00:17:23.980 --> 00:17:25.359
hear Michael Foreman I don't know if you've ever

00:17:25.359 --> 00:17:27.460
met him before but he's an amazing speaker. You

00:17:27.460 --> 00:17:30.140
know where I'm gonna sit I'm sitting in the front

00:17:30.140 --> 00:17:33.140
and I'm not gonna be on my phone because I'm

00:17:33.140 --> 00:17:35.500
going to concentrate on Michaels what Michael's

00:17:35.500 --> 00:17:38.180
saying because Michael explain the importance

00:17:38.180 --> 00:17:41.799
of a Getting rid of any distractions and actually

00:17:41.799 --> 00:17:43.700
if I'm sitting with someone who is on their phone

00:17:43.700 --> 00:17:47.480
or tinkering or doing something I move and then

00:17:47.640 --> 00:17:50.500
So so I want to hear like you share this golden

00:17:50.500 --> 00:17:53.819
like bomb about like the importance of Really

00:17:53.819 --> 00:17:56.039
sitting and not checking your phone and not doing

00:17:56.039 --> 00:17:58.279
even though everyone's around you How can you

00:17:58.279 --> 00:18:00.559
make sure that you just concentrate and then

00:18:00.559 --> 00:18:02.799
and then like you know, just focus on the speaker

00:18:02.799 --> 00:18:07.519
Well as a speaker The first thing that I do and

00:18:07.519 --> 00:18:10.619
I very nicely and politely if i'm a keynote or

00:18:10.619 --> 00:18:14.339
if i'm part of a breakout session I very politely

00:18:14.339 --> 00:18:17.140
Ask everybody in a room to turn their cell phones

00:18:17.140 --> 00:18:21.940
off okay and I explain that that is a distraction

00:18:21.940 --> 00:18:24.960
whether you think so or not it's a distraction

00:18:24.960 --> 00:18:27.880
and will take away from something that I'm telling

00:18:27.880 --> 00:18:31.160
you and even though I may have slides I may not

00:18:31.160 --> 00:18:33.940
you know you may miss something and I really

00:18:33.940 --> 00:18:36.380
don't want you to miss something because everything

00:18:36.380 --> 00:18:38.960
that I'm telling you is going to be that important

00:18:39.289 --> 00:18:41.829
So I just go along with it that way. So that's

00:18:41.829 --> 00:18:46.069
from my speaker point of view as a participant

00:18:46.069 --> 00:18:51.230
the people around me If I've gotten to know them

00:18:51.230 --> 00:18:55.049
or not, I will always very nicely I will make

00:18:55.049 --> 00:18:58.029
a big thing of me turning my phone off and putting

00:18:58.029 --> 00:19:02.269
it away so they see That that's what I'm doing

00:19:02.269 --> 00:19:05.650
and if somebody right next to me is playing on

00:19:05.650 --> 00:19:08.720
their phone Then I just very politely say, look,

00:19:08.799 --> 00:19:12.220
you know, do you mind? I'm really trying to listen

00:19:12.220 --> 00:19:15.440
to the speaker, you know, and just keeping it

00:19:15.440 --> 00:19:19.140
all on a very nice note. Never am I gonna demand

00:19:19.140 --> 00:19:22.180
somebody to turn their phone off because who

00:19:22.180 --> 00:19:25.299
am I to demand? It's up to them if they want

00:19:25.299 --> 00:19:27.859
to receive all the information that I have to

00:19:27.859 --> 00:19:31.539
give. So sit in the back of the room if you wanna

00:19:31.539 --> 00:19:33.640
be on your phone. Like just sit all the way in

00:19:33.640 --> 00:19:36.160
the back and don't distract anyone. Exactly because

00:19:36.160 --> 00:19:38.500
you know what I don't want to talk to those people

00:19:38.500 --> 00:19:42.779
anyway Okay, so you know the people in the front

00:19:42.779 --> 00:19:44.799
people in the middle people almost in the back

00:19:44.799 --> 00:19:47.619
They want to listen to me they came there to

00:19:47.619 --> 00:19:51.200
listen to me. And so I want to give them everything

00:19:51.200 --> 00:19:54.000
for their dollar And by the way when you do go

00:19:54.000 --> 00:19:55.599
like in the front like I love sitting in the

00:19:55.599 --> 00:19:57.619
front I'm always conscious of even where I sit.

00:19:57.640 --> 00:20:00.299
I don't sit at the end I like kind of loop move

00:20:00.299 --> 00:20:02.660
over or if I want the NC I would wait till the

00:20:02.660 --> 00:20:05.900
aisle is filled and then sit I don't like you

00:20:05.900 --> 00:20:08.619
just like there's this lack of actually like

00:20:08.619 --> 00:20:10.640
empathy to like you just plop yourself and then

00:20:10.640 --> 00:20:12.660
people have to go around you it to me it's a

00:20:12.660 --> 00:20:15.500
little weird so okay so but the last event I

00:20:15.500 --> 00:20:18.819
went to they had shrimp they had shooters they

00:20:18.819 --> 00:20:20.599
had this chocolate cake that was delicious and

00:20:20.599 --> 00:20:22.700
the bread I want to bring it home I want to share

00:20:22.700 --> 00:20:26.059
it my family I have a couple bags in my big pocketbook

00:20:26.059 --> 00:20:28.660
okay couple containers but nobody has to know

00:20:28.660 --> 00:20:31.200
I'm taking the food everyone else goes to sit

00:20:31.200 --> 00:20:34.589
down I'm gonna grab my food to go and then I'm

00:20:34.589 --> 00:20:36.869
going to sit down because that's like what I

00:20:36.869 --> 00:20:37.930
should do because otherwise they're going to

00:20:37.930 --> 00:20:40.349
waste the food Michael I'm sure the rest I'm

00:20:40.349 --> 00:20:42.769
sure this place knows that you know what's it's

00:20:42.769 --> 00:20:44.089
otherwise going to go in the back thrown away

00:20:44.089 --> 00:20:48.450
so I want it well the networking events I've

00:20:48.450 --> 00:20:52.170
been to there's always enough food there's always

00:20:52.170 --> 00:20:55.690
more than enough food so if you have to be one

00:20:55.690 --> 00:20:58.410
of those it's like the people online in the airport

00:20:58.410 --> 00:21:01.319
you know they have to be first online Okay, the

00:21:01.319 --> 00:21:03.940
same as the people for getting the food they

00:21:03.940 --> 00:21:05.819
have to be first getting the food or they have

00:21:05.819 --> 00:21:10.160
to be first it and it's it's Okay, but it's not

00:21:10.160 --> 00:21:13.299
okay, you know, let other people go and this

00:21:13.299 --> 00:21:16.500
way you can mingle You get there's always things

00:21:16.500 --> 00:21:19.339
to talk about when you're online. I'm talking

00:21:19.339 --> 00:21:22.799
about taking the food home. Well, you know That's

00:21:22.799 --> 00:21:26.579
really up to you Okay, if you don't, you know,

00:21:26.579 --> 00:21:29.660
you don't want to be seen filling your pocketbook

00:21:29.660 --> 00:21:32.000
up with food because that kind of gives you a

00:21:32.000 --> 00:21:36.599
bad look. But if you want to take a few things,

00:21:37.000 --> 00:21:39.720
take them off to a side and then put it in your

00:21:39.720 --> 00:21:42.180
pocketbook. That's but that's something that's

00:21:42.180 --> 00:21:44.940
entirely up to you. That's up to you for a person,

00:21:45.160 --> 00:21:47.799
personality and everything else. So I don't want

00:21:47.799 --> 00:21:49.680
to say whether that's right or wrong. That's

00:21:49.680 --> 00:21:53.049
funny. But to me. I'm gonna eye you and go I'll

00:21:53.049 --> 00:21:55.150
be the other side. I like that's unusual first

00:21:55.150 --> 00:21:56.730
I want to be brave enough to do that I'd have

00:21:56.730 --> 00:21:59.470
no there's no ounce I could be brave going live

00:21:59.470 --> 00:22:01.589
and a lot of things but I like weirdly enough

00:22:01.589 --> 00:22:03.829
I could be brave going over the scariest bridge

00:22:03.829 --> 00:22:05.750
but I am NOT brave enough to try to take something

00:22:05.750 --> 00:22:08.869
home I find it's weird and it would just make

00:22:08.869 --> 00:22:11.920
me feel Weird and I know that's not my pocketbook

00:22:11.920 --> 00:22:13.839
too and it would get all squishy and yeah, no,

00:22:13.920 --> 00:22:17.119
no, it makes you feel uncomfortable and Honestly,

00:22:17.119 --> 00:22:20.140
it makes me feel uncomfortable Standing next

00:22:20.140 --> 00:22:22.400
to you with you putting stuff in your pocketbook.

00:22:22.559 --> 00:22:25.359
So, you know, it's a comfort level. It's a comfort

00:22:25.359 --> 00:22:28.880
level I love that a big pet peeve I have is that

00:22:28.880 --> 00:22:30.740
you're at the dining room. You're at the you're

00:22:30.740 --> 00:22:33.619
now at a network dinner or lunch It's delicious

00:22:33.619 --> 00:22:36.559
and the roles are in front of Suzy who's across

00:22:36.559 --> 00:22:41.980
the table What do I do? Would you mind passing

00:22:41.980 --> 00:22:45.200
me the roles? There's nothing wrong with saying

00:22:45.200 --> 00:22:48.619
that or saying it to not Susie, but somebody

00:22:48.619 --> 00:22:52.200
in between the two of us saying, Oh, Mark, would

00:22:52.200 --> 00:22:55.250
you mind passing me the roles? And if you do

00:22:55.250 --> 00:22:57.589
it nice enough, everybody, because everybody's

00:22:57.589 --> 00:23:00.069
sitting down, eating, they're having a good time,

00:23:00.289 --> 00:23:02.349
and there's no reason in the world why you can't

00:23:02.349 --> 00:23:05.190
ask for something like that. If you ask for it

00:23:05.190 --> 00:23:07.690
two, three, four times, that might be a little

00:23:07.690 --> 00:23:11.849
overboard. But you know what? One time asking,

00:23:12.109 --> 00:23:14.109
there's really no problem with that. And I always

00:23:14.109 --> 00:23:17.470
try to train people when I do my networking dinner,

00:23:18.049 --> 00:23:20.720
savvy dining, I always say. take one and pass

00:23:20.720 --> 00:23:23.940
it to the left please so that nobody has to ask

00:23:23.940 --> 00:23:25.700
so when you're sitting at the rolls and they're

00:23:25.700 --> 00:23:28.150
right in front of you I'm thinking you're a little

00:23:28.150 --> 00:23:30.170
selfish if you're not like understanding like

00:23:30.170 --> 00:23:32.789
like even before I knew etiquette You know to

00:23:32.789 --> 00:23:34.450
pass the rolls because it's sitting in front

00:23:34.450 --> 00:23:36.730
of me. Why would I make something anyways? So

00:23:36.730 --> 00:23:39.150
that's an important thing because you don't want

00:23:39.150 --> 00:23:41.130
me looking at you going. What the heck is going

00:23:41.130 --> 00:23:44.710
on with that person But you're you're right you

00:23:44.710 --> 00:23:46.690
if once you take a roll You always pass it to

00:23:46.690 --> 00:23:48.650
your left to pass it to your right But pass you

00:23:48.650 --> 00:23:50.130
to your left and have to go around the table

00:23:50.130 --> 00:23:52.650
that way Because if the person wants something

00:23:52.650 --> 00:23:54.569
then they'll take if not, they'll just continue

00:23:54.569 --> 00:23:57.920
to pass it I, you know, this is so important

00:23:57.920 --> 00:24:00.519
because they're like the demographics too, right?

00:24:00.720 --> 00:24:02.920
Like as we're teaching, as you're teaching, you

00:24:02.920 --> 00:24:05.400
know, high school students going off to college

00:24:05.400 --> 00:24:07.740
and, or college graduates getting to network

00:24:07.740 --> 00:24:11.000
is much different than the 30, like 40 years

00:24:11.000 --> 00:24:13.579
old, even like sometimes like where I see a lot

00:24:13.579 --> 00:24:15.839
of food taken is, you know, a lot of seniors

00:24:15.839 --> 00:24:17.619
that go to the events and they'll take the food

00:24:17.619 --> 00:24:20.900
home. And, you know, which, at the end of the

00:24:20.900 --> 00:24:22.779
day that I say to myself, they're really not

00:24:22.779 --> 00:24:25.079
here to network. There's a lot of. open meetings

00:24:25.079 --> 00:24:28.440
that people come in for food. And so what do

00:24:28.440 --> 00:24:32.359
you how do you address that? Well, everybody

00:24:32.359 --> 00:24:34.819
has a different reason for going to a networking

00:24:34.819 --> 00:24:38.220
event. Some just make it social. They just want

00:24:38.220 --> 00:24:40.460
to go out there and just see people and talk

00:24:40.460 --> 00:24:43.039
with people and it doesn't necessarily have to

00:24:43.039 --> 00:24:46.180
be about business, about their business, about

00:24:46.180 --> 00:24:49.420
anything like that. It's just a social event.

00:24:49.930 --> 00:24:54.210
Other people are 100 % there for business and

00:24:54.210 --> 00:24:56.529
don't get in their way because that's all they

00:24:56.529 --> 00:24:59.789
want to do. You have to find that middle of the

00:24:59.789 --> 00:25:03.109
ground. You have to be social enough, yet you

00:25:03.109 --> 00:25:05.849
have to remember that it's business. And if it

00:25:05.849 --> 00:25:08.930
costs you money, then it's even more important.

00:25:09.369 --> 00:25:11.750
And I always say, when you go to a networking

00:25:11.750 --> 00:25:15.680
event, go alone. Okay, because you don't want

00:25:15.680 --> 00:25:17.359
to go with somebody because you don't want to

00:25:17.359 --> 00:25:20.339
share anybody that you're you're dealing with

00:25:20.339 --> 00:25:24.220
and So that's a whole nother story and it really

00:25:24.220 --> 00:25:27.440
goes into because I do when I talk in breakout

00:25:27.440 --> 00:25:31.519
sessions I talk about introverts versus extroverts

00:25:31.519 --> 00:25:35.259
and It's great as you're an extrovert. But what

00:25:35.259 --> 00:25:37.759
if you're an introvert then how do you handle

00:25:37.759 --> 00:25:41.019
all of this? I go into that also I love that's

00:25:41.019 --> 00:25:43.559
another thing too as as like so let's just say

00:25:43.559 --> 00:25:45.740
you're you're the owner of the company sends

00:25:45.740 --> 00:25:48.920
out three people to represent and go to the networking

00:25:48.920 --> 00:25:51.299
meeting it doesn't really give any clear direction

00:25:51.299 --> 00:25:53.319
and then all of a sudden you see everyone sitting

00:25:53.319 --> 00:25:55.519
together and they're I'm like you're supposed

00:25:55.519 --> 00:25:57.799
to be networking so I think it's important for

00:25:57.799 --> 00:26:01.180
those leaders to really explain what what they

00:26:01.180 --> 00:26:03.440
would like to see. and you know what because

00:26:03.440 --> 00:26:05.440
people will there's going to be someone in the

00:26:05.440 --> 00:26:06.759
crowd that's going to be like i'm going to call

00:26:06.759 --> 00:26:09.099
michael and tell him that his employees are all

00:26:09.099 --> 00:26:11.180
sitting together and they are not networking

00:26:11.180 --> 00:26:13.819
they're all on their phone at the table well

00:26:13.819 --> 00:26:16.740
that's the difference between a leader telling

00:26:16.740 --> 00:26:20.519
you to go and a boss telling you to go a boss

00:26:20.519 --> 00:26:22.980
will say look there's a networking event at eight

00:26:22.980 --> 00:26:26.680
o 'clock i want you three to go and network a

00:26:26.680 --> 00:26:28.920
leader is going to tell is going to give them

00:26:29.079 --> 00:26:32.299
More advice and he's gonna see well, this is

00:26:32.299 --> 00:26:34.779
my senior person I don't have to really tell

00:26:34.779 --> 00:26:38.180
him about it because he knows what to do But

00:26:38.180 --> 00:26:41.180
the two that are his junior. Well, you know what?

00:26:41.259 --> 00:26:43.180
Let me guide them a little bit and let me tell

00:26:43.180 --> 00:26:45.880
them how to do it and Afterwards, I'm gonna ask

00:26:45.880 --> 00:26:49.299
them. Are you okay with it? Do you not you tell

00:26:49.299 --> 00:26:53.180
me what are you going to do? And they tell me,

00:26:53.240 --> 00:26:56.200
so I say, yes, do that, but don't do this. I

00:26:56.200 --> 00:26:59.180
give them a little bit more of the leadership

00:26:59.180 --> 00:27:03.359
that I'll do in my talks. I love this, Michael.

00:27:04.140 --> 00:27:06.480
It's so interesting. So I'm on this chatter app

00:27:06.480 --> 00:27:09.940
called ChatterSocial. And it's actually like

00:27:09.940 --> 00:27:11.900
sometimes being in a living room with other people,

00:27:12.000 --> 00:27:13.900
but you actually can see them and you can hear

00:27:13.900 --> 00:27:17.240
their voices. It's the most amazing. app. It's

00:27:17.240 --> 00:27:19.839
just incredible. But one of the things I was

00:27:19.839 --> 00:27:22.779
talking was a room about fear. And I have done

00:27:22.779 --> 00:27:25.420
so many networking events in my life. And then

00:27:25.420 --> 00:27:28.160
all of a sudden, I was in Tucson, and I was at

00:27:28.160 --> 00:27:30.299
the American Cancer Society. I worked for ACS.

00:27:30.490 --> 00:27:32.549
And I think you said, no, it was somebody else

00:27:32.549 --> 00:27:34.470
that said they worked for Canadian ACS. But anyways,

00:27:34.490 --> 00:27:36.849
I worked for American Cancer Society. And all

00:27:36.849 --> 00:27:38.809
of a sudden, I couldn't network. I just found

00:27:38.809 --> 00:27:42.250
myself in a corner. And from that day on, even

00:27:42.250 --> 00:27:43.950
when I just joined our local chamber, I'm like,

00:27:43.950 --> 00:27:46.230
I'll go to morning and lunch networking events

00:27:46.230 --> 00:27:50.990
all day long. But I cannot go to the after hours

00:27:50.990 --> 00:27:53.730
events. So I was on chatter, and I was bringing

00:27:53.730 --> 00:27:55.490
it up. And I got some really great advice that

00:27:55.490 --> 00:27:58.390
I was not alone in what was going on with me.

00:27:58.569 --> 00:28:01.509
and you know and to honor like kind of like the

00:28:01.509 --> 00:28:03.250
the the feelings that I were having that maybe

00:28:03.250 --> 00:28:05.150
were even more than just like being in a bar

00:28:05.150 --> 00:28:06.529
talking but I would love to hear your advice

00:28:06.529 --> 00:28:10.269
or thoughts well if I was because I belong to

00:28:10.269 --> 00:28:12.430
the local chamber also and they're great for

00:28:12.430 --> 00:28:15.730
meetings and meetups and and you know the people

00:28:15.730 --> 00:28:20.029
that go to those are 90 the same people and they

00:28:20.029 --> 00:28:25.730
go so if you see somebody come in and I I call

00:28:25.730 --> 00:28:28.210
this being the host and not the guest. If you

00:28:28.210 --> 00:28:31.210
see somebody walk in and they stay against the

00:28:31.210 --> 00:28:33.329
wall and they really aren't that, because they

00:28:33.329 --> 00:28:35.710
don't know where to go, then you take it upon

00:28:35.710 --> 00:28:39.869
yourself to walk over, identify yourself. Hi,

00:28:39.890 --> 00:28:42.450
I'm Michael. I do this and that. What's your

00:28:42.450 --> 00:28:45.329
name? What do you do? Oh, you know what? That

00:28:45.329 --> 00:28:48.470
table over there is filled with marketing people

00:28:48.470 --> 00:28:51.329
and they probably would love to hear what you

00:28:51.329 --> 00:28:54.680
have to do. Come on, let's go see them. Walk

00:28:54.680 --> 00:28:57.740
over, introduce him to the whole table, and let

00:28:57.740 --> 00:29:02.180
them talk. OK, so what did that do? That brought

00:29:02.180 --> 00:29:07.039
in his eyes, that elevated your stature. He'll

00:29:07.039 --> 00:29:10.859
never forget you and what you did. And that also

00:29:10.859 --> 00:29:14.920
gave him the beginning to begin his talk. So

00:29:14.920 --> 00:29:18.259
it kind of helps both ways. It really does. You

00:29:18.259 --> 00:29:20.440
know, I know that there have been times when

00:29:20.440 --> 00:29:22.299
I've had, you know, like they're ambassadors

00:29:22.299 --> 00:29:25.039
of a chamber and that's their goal is to, you

00:29:25.039 --> 00:29:28.619
know, bring someone in and introduce them. Unfortunately,

00:29:28.940 --> 00:29:31.980
a lot of times they're just talking to each other.

00:29:32.019 --> 00:29:34.380
Like they almost forget like their role. I'm

00:29:34.380 --> 00:29:36.299
sorry, my hair is bothering me. They almost forget

00:29:36.299 --> 00:29:38.779
their role and what they're supposed to do. So

00:29:38.779 --> 00:29:42.509
I... Like I'm a kind of like introvert extrovert

00:29:42.509 --> 00:29:44.630
everyone say I'm an extrovert, but like there's

00:29:44.630 --> 00:29:46.789
part of me That's introvert too, but I will actually

00:29:46.789 --> 00:29:49.569
go up to a chamber ambassador. I'll say hi I'm

00:29:49.569 --> 00:29:52.069
so and so and I'm just new would you mind showing

00:29:52.069 --> 00:29:55.109
me around? Because sometimes we have to direct

00:29:55.109 --> 00:29:57.849
them because they forget that they actually do

00:29:57.849 --> 00:30:02.650
have a role to do right? Yeah They should be

00:30:02.650 --> 00:30:05.069
they should forget about having fun and they

00:30:05.069 --> 00:30:08.230
should be doing their job because Instead of

00:30:08.230 --> 00:30:11.250
you being a member and seeing that person against

00:30:11.250 --> 00:30:13.650
the wall, they should take it upon themselves.

00:30:13.849 --> 00:30:16.470
But really, you don't wait for that ambassador

00:30:16.470 --> 00:30:19.569
to do anything. You have to take it upon yourself.

00:30:19.750 --> 00:30:23.029
And really, even you as an introvert in that

00:30:23.029 --> 00:30:26.349
situation, if you see somebody walk in, that

00:30:26.349 --> 00:30:29.329
will help you because it's really one on one.

00:30:30.069 --> 00:30:33.910
OK, so it'll help you as well as walking them

00:30:33.910 --> 00:30:38.519
over and getting you into the Feeling of the

00:30:38.519 --> 00:30:41.480
networking event and so it'll help both of you.

00:30:41.980 --> 00:30:44.299
I Love that. I know I remember like I was at

00:30:44.299 --> 00:30:46.359
an event and I saw this woman and she was all

00:30:46.359 --> 00:30:48.480
alone I'm like all excited. So I'm gonna go over

00:30:48.480 --> 00:30:50.119
to her and by the time I reach you're like her

00:30:50.119 --> 00:30:53.339
whole crew was there Yeah, that's right. That's

00:30:53.339 --> 00:30:58.079
right and go. Oh, I didn't sign up for this Awkward.

00:30:58.279 --> 00:31:00.200
I mean, I think it really important is to be

00:31:00.200 --> 00:31:02.700
authentically yourself But like you're like with

00:31:02.700 --> 00:31:05.279
these tips that are so important to make sure

00:31:05.279 --> 00:31:07.140
that you're doing something correctly Alright,

00:31:07.259 --> 00:31:09.640
you're at the event the networking event you're

00:31:09.640 --> 00:31:12.700
talking to such a lovely human being and as they're

00:31:12.700 --> 00:31:14.359
talking to you They have spinach between their

00:31:14.359 --> 00:31:20.180
teeth Well, you know that really depends on how

00:31:20.180 --> 00:31:23.319
your conversation is going If you feel it's that

00:31:23.319 --> 00:31:25.680
short conversation, just a hi and goodbye or

00:31:25.680 --> 00:31:29.200
hello, then you really don't say anything. But

00:31:29.200 --> 00:31:31.299
if you're talking a little bit and they have

00:31:31.299 --> 00:31:34.059
something and say, you know, you might have a

00:31:34.059 --> 00:31:36.359
little something in your teeth or your mouth

00:31:36.359 --> 00:31:38.519
or something like that. And they'll say, oh,

00:31:39.539 --> 00:31:42.559
and fix it. And you just move on with the conversation.

00:31:42.839 --> 00:31:45.799
So you really have to gauge that on how well

00:31:45.799 --> 00:31:48.460
your conversation is going and how well you're

00:31:48.460 --> 00:31:52.079
getting to know that person. You have such great

00:31:52.079 --> 00:31:54.599
advice. I love this. It's like my brother, you're

00:31:54.599 --> 00:31:57.000
my brother, Michael Foreman. They call you Michael

00:31:57.000 --> 00:31:59.319
Barker. Now you really are, you're really great.

00:31:59.380 --> 00:32:01.960
I would love to. So are you local with your workshops

00:32:01.960 --> 00:32:06.240
or are you, do you travel? I am countrywide.

00:32:06.619 --> 00:32:10.380
I travel the United States. I was in Texas a

00:32:10.380 --> 00:32:15.339
few weeks ago, Ohio, even about one week ago.

00:32:15.700 --> 00:32:17.859
I'm going down to Florida for another workshop.

00:32:19.289 --> 00:32:25.490
I go all over and I just I enjoy it so much Where

00:32:25.490 --> 00:32:29.369
it's it's it's fun to me. It's fun because I

00:32:29.369 --> 00:32:32.150
get to go out I meet and greet and say hello

00:32:32.150 --> 00:32:35.009
to everybody and you never know who you're going

00:32:35.009 --> 00:32:39.690
to see at these events So, you know and I want

00:32:39.690 --> 00:32:42.589
to tell you that when you first meet somebody

00:32:42.589 --> 00:32:44.890
I didn't want to tell you before we get into

00:32:44.890 --> 00:32:47.349
everything else when you first meet somebody

00:32:47.349 --> 00:32:49.990
that's great because you're meeting them. You're

00:32:49.990 --> 00:32:51.329
going through the whole thing. You're building

00:32:51.329 --> 00:32:54.369
that rapport. You're breaking down their walls.

00:32:54.470 --> 00:32:58.130
You're communicating. But when you follow up

00:32:58.130 --> 00:33:02.009
with that person, the follow up is almost as

00:33:02.009 --> 00:33:06.269
important as first meeting up. And I have a certain

00:33:06.269 --> 00:33:10.890
way, because I wrote a book, Networking Unleashed.

00:33:11.410 --> 00:33:14.630
Networking Unleashed is available on Amazon.

00:33:14.730 --> 00:33:18.299
Or if you go to my website, It's Michael a Foreman

00:33:18.299 --> 00:33:24.039
comm you can get to it right from there and It

00:33:24.039 --> 00:33:27.160
tells you from soup to nuts exactly what you

00:33:27.160 --> 00:33:32.079
should do and my Most important thing that the

00:33:32.079 --> 00:33:35.559
takeaway that your viewers or anybody else wants

00:33:35.559 --> 00:33:40.019
to take away from our whole conversation is After

00:33:40.019 --> 00:33:42.319
you meet the person after you on the back of

00:33:42.319 --> 00:33:45.259
their business card write down the date the name

00:33:45.259 --> 00:33:49.460
of the function What you spoke about and it's

00:33:49.460 --> 00:33:52.200
writing that follow -up. Thank you note and they

00:33:52.200 --> 00:33:55.980
write a handwritten Thank you note. So you send

00:33:55.980 --> 00:34:00.339
that email Say thank you for meeting me That

00:34:00.339 --> 00:34:03.019
night, but the next morning you have their business

00:34:03.019 --> 00:34:05.559
card you have their address you write a handwritten

00:34:05.559 --> 00:34:09.619
thank you note and You it goes on from there,

00:34:09.619 --> 00:34:14.699
but that is the best way to put yourself above

00:34:14.840 --> 00:34:17.500
Everybody else. How do you make yourself stand

00:34:17.500 --> 00:34:20.280
out from everybody else that this person met?

00:34:20.579 --> 00:34:23.480
That's one way of doing Well, I don't know. I'm

00:34:23.480 --> 00:34:25.280
the life of the party. I walk in there. I make

00:34:25.280 --> 00:34:27.659
sure everyone notices me. I'm telling jokes.

00:34:27.679 --> 00:34:38.719
I'm waiting. Hey Like I tell story tell like

00:34:38.719 --> 00:34:42.400
I'm the life of the party so you were the life

00:34:42.400 --> 00:34:46.579
of the party How many clients have you gotten?

00:34:47.219 --> 00:34:49.659
That's the key. That's the reason why you're

00:34:49.659 --> 00:34:52.920
there. So yeah, so every time I walk to a networking

00:34:52.920 --> 00:34:56.099
event, I am always the center of the conversation.

00:34:56.340 --> 00:34:59.980
Why? Because I put myself there. OK, but that's

00:34:59.980 --> 00:35:03.579
not getting the information back. I'm only getting

00:35:03.579 --> 00:35:05.840
information back from the people that I want

00:35:05.840 --> 00:35:08.420
to get the information back from. And that's

00:35:08.420 --> 00:35:10.179
where I get their business card and everything

00:35:10.179 --> 00:35:14.639
else. So I'll tell you my surefire way. a following

00:35:14.639 --> 00:35:17.519
up, I'm going to tell you. That evening when

00:35:17.519 --> 00:35:19.579
you go home or go back to the office, you write

00:35:19.579 --> 00:35:22.860
a thank you note. Hey, Adrian, thank you for

00:35:22.860 --> 00:35:25.719
meeting with me. I had a great time. Hope to

00:35:25.719 --> 00:35:28.920
see you soon, Michael. And that's it. That's

00:35:28.920 --> 00:35:31.360
all I'm going to write. No date, no time, no

00:35:31.360 --> 00:35:33.699
anything about business, just a thank you note.

00:35:33.960 --> 00:35:37.460
But the next morning, I'm going to write a handwritten

00:35:37.460 --> 00:35:40.440
thank you note, or actually from the last podcast,

00:35:40.500 --> 00:35:44.880
he gave me an idea of the Facebook video. But

00:35:44.880 --> 00:35:47.280
a handwritten thank you note saying, hey, Adrian,

00:35:47.440 --> 00:35:50.820
this is Michael. I saw you on such and such place,

00:35:51.039 --> 00:35:53.340
such and such time. We spoke about your son,

00:35:53.500 --> 00:35:56.119
Johnny. I heard he got hurt in Little League.

00:35:56.119 --> 00:36:00.400
I'm sorry. I hope he feels better. Michael. Now.

00:36:00.510 --> 00:36:03.250
The first email, you have about a 20 % chance

00:36:03.250 --> 00:36:06.670
of them responding. By that handwritten thank

00:36:06.670 --> 00:36:10.949
you note, you just upped it to 60%. Okay, so

00:36:10.949 --> 00:36:15.030
that's incredible. But let's say that you still

00:36:15.030 --> 00:36:17.769
haven't received any word from him yet. You wait

00:36:17.769 --> 00:36:19.829
about three or four days because the mail is

00:36:19.829 --> 00:36:22.090
a little slow here and there, you know You write

00:36:22.090 --> 00:36:24.429
an email and say hey Adrian. This is Michael.

00:36:24.429 --> 00:36:27.409
Remember me such as that state such as time I

00:36:27.409 --> 00:36:29.789
spoke we spoke about your son Johnny. Listen,

00:36:30.090 --> 00:36:32.889
my calendar just opened up from Tuesday or Wednesday

00:36:32.889 --> 00:36:38.489
of next week house Tuesday and Michael so now

00:36:38.489 --> 00:36:44.920
I up that 60 % to about 75 % Okay, because unless

00:36:44.920 --> 00:36:47.340
unless you're unless I really did something wrong,

00:36:47.500 --> 00:36:49.440
you're not gonna answer me Okay, but unless I

00:36:49.440 --> 00:36:51.119
did something wrong, you're gonna answer me.

00:36:51.119 --> 00:36:54.460
All I'm looking for is a positive or negative

00:36:54.460 --> 00:36:57.480
response, but I'm just looking for a response

00:36:57.480 --> 00:37:01.300
and Then there's more to it after that I love

00:37:01.300 --> 00:37:03.320
it what I what's worked for me because I have

00:37:03.320 --> 00:37:04.780
such horrible handwriting They wouldn't be able

00:37:04.780 --> 00:37:08.300
to read it. Anyways is I would say Michael. Are

00:37:08.300 --> 00:37:12.690
you on LinkedIn? Yes Okay, and we just a great

00:37:12.690 --> 00:37:15.429
conversation you think you'll remember me Yeah,

00:37:15.469 --> 00:37:18.849
well of course, but listen that's always LinkedIn

00:37:18.849 --> 00:37:22.030
Facebook Instagram You should every person that

00:37:22.030 --> 00:37:24.769
you gather your cards from you should immediately

00:37:24.769 --> 00:37:28.570
go out and send friend requests So you so that's

00:37:28.570 --> 00:37:32.309
called a soft touch So you can all touch on LinkedIn.

00:37:32.309 --> 00:37:35.449
It was lovely meeting you. Yes. I know it is

00:37:35.449 --> 00:37:39.369
That's that's a good way, but I have my wife

00:37:39.500 --> 00:37:42.159
because she has beautiful handwriting, write

00:37:42.159 --> 00:37:45.820
the card, and I sign it. Because I, too, have

00:37:45.820 --> 00:37:51.159
horrible handwriting. But I still think that

00:37:51.159 --> 00:37:53.860
handwritten, because it's not electronic, not

00:37:53.860 --> 00:37:56.480
anything. Well, listen, what could be better

00:37:56.480 --> 00:37:59.679
is if you are sitting down in your office and

00:37:59.679 --> 00:38:01.780
they come by with the mail and there's a thank

00:38:01.780 --> 00:38:05.800
you card. They'll love it. Totally. There's no

00:38:05.800 --> 00:38:09.409
question. There's no question. don't have a wife

00:38:09.409 --> 00:38:13.230
that we can we can I hear that that but no you're

00:38:13.230 --> 00:38:14.590
right I mean there's not a question that that

00:38:14.590 --> 00:38:16.789
is the correct way to do and thank people for

00:38:16.789 --> 00:38:19.409
meals and dinners uh but I'm not that great so

00:38:19.409 --> 00:38:22.050
I just do the LinkedIn and then you know do a

00:38:22.050 --> 00:38:24.130
little a little mention of you know how fun it

00:38:24.130 --> 00:38:25.989
was to meet them and that does that does connect

00:38:25.989 --> 00:38:28.730
us like you know the big thing is is to make

00:38:28.730 --> 00:38:32.369
the impression I also by the way Michael this

00:38:32.369 --> 00:38:35.269
is kind of interesting advice that I do myself

00:38:35.269 --> 00:38:39.500
is that the minute I step out my door I make

00:38:39.500 --> 00:38:42.599
sure that there's a camera on me in my mind right

00:38:42.599 --> 00:38:44.739
and that so like I because you don't want to

00:38:44.739 --> 00:38:46.599
be the person have you ever gone to a meeting

00:38:46.599 --> 00:38:48.840
and You're like there's a weird driver and they're

00:38:48.840 --> 00:38:50.440
driving awesome and you're on the highway going

00:38:50.440 --> 00:38:52.739
got this person and you kind of see them and

00:38:52.739 --> 00:38:54.099
Next you know, they're in the meeting with you

00:38:54.099 --> 00:38:56.440
and the first thing I see you I'm like I all

00:38:56.440 --> 00:38:59.699
I know is that you are a horrible driver and

00:38:59.699 --> 00:39:01.960
you know, I mean like so so because people will

00:39:01.960 --> 00:39:06.559
watch right so Even when I where I park We you

00:39:06.559 --> 00:39:08.059
know, I don't park where the employees park.

00:39:08.099 --> 00:39:10.340
I make sure I park correctly I get out of the

00:39:10.340 --> 00:39:12.340
car correctly I never to go on my phone like

00:39:12.340 --> 00:39:14.340
so I don't know if that's good advice for you

00:39:14.340 --> 00:39:16.000
for my advice. It's for me It's good because

00:39:16.000 --> 00:39:18.739
I'm always thinking okay. I want to make sure

00:39:18.739 --> 00:39:21.900
that I am who I am Especially as an etiquette

00:39:21.900 --> 00:39:24.019
educator right and especially you as a network

00:39:24.019 --> 00:39:27.699
Expert is that it follows through right like

00:39:27.699 --> 00:39:29.619
me, you know my home. I could do whatever I want

00:39:29.769 --> 00:39:31.710
But the minute I walk out the door, I'm very

00:39:31.710 --> 00:39:33.869
careful. I drive carefully. I park carefully.

00:39:34.230 --> 00:39:37.289
I just do everything carefully. And that has

00:39:37.289 --> 00:39:40.230
worked for me for over, well, I'm 62. So honestly,

00:39:40.349 --> 00:39:43.349
40 years. That's funny, because so am I. I'm

00:39:43.349 --> 00:39:46.269
62 as well. What's your birthday? What's your

00:39:46.269 --> 00:39:51.409
birthday, Mon? June 6. Jeez, June 28. See that?

00:39:51.550 --> 00:39:56.590
We're close. Very, very close. You know, I too,

00:39:56.670 --> 00:40:01.420
I park. I don't look for the closest spot. I

00:40:01.420 --> 00:40:05.699
park not so far away, but a little far away so

00:40:05.699 --> 00:40:09.300
that my car is not in between many cars. And

00:40:09.300 --> 00:40:14.099
I always keep myself presentable. I'm a military

00:40:14.099 --> 00:40:18.480
guy, okay? So everything has to be perfect before

00:40:18.480 --> 00:40:20.719
I walk through the door. People say, you know,

00:40:20.760 --> 00:40:22.900
people aren't really, you know, you don't have

00:40:22.900 --> 00:40:26.519
to look perfect every time. No. Because I have

00:40:26.519 --> 00:40:29.059
to look perfect because by the time I walk through

00:40:29.059 --> 00:40:31.400
that door something is gonna happen. Something's

00:40:31.400 --> 00:40:35.739
gonna discombobulate Okay, so if I look perfect

00:40:35.739 --> 00:40:39.860
because I on my suit I always because I was a

00:40:39.860 --> 00:40:43.719
police officer So I have my shield and I have

00:40:43.719 --> 00:40:48.019
my desert storm War medal on top of it. So I

00:40:48.019 --> 00:40:51.219
always have that with me as a good conversation

00:40:51.219 --> 00:40:55.409
starter as well So I always make sure that's

00:40:55.409 --> 00:40:57.969
all straightened and I walk through the door.

00:40:58.489 --> 00:41:01.110
And then I can take on whatever they have to

00:41:01.110 --> 00:41:04.530
throw me. But I'm giving myself little advantages

00:41:04.530 --> 00:41:10.650
before I walk through that door. I think I love

00:41:10.650 --> 00:41:12.269
you. Can we just call your wife and just tell

00:41:12.269 --> 00:41:14.010
her to move in with my husband and write letters

00:41:14.010 --> 00:41:18.210
for him? That's it. That's it. we'll throw her

00:41:18.210 --> 00:41:20.989
out. No, I can't throw her out. Amazing. No,

00:41:21.130 --> 00:41:22.789
amazing. I can understand why this gives you

00:41:22.789 --> 00:41:24.750
a lot of joy and pleasure because it's actually

00:41:24.750 --> 00:41:27.090
needed information because parents that haven't

00:41:27.090 --> 00:41:29.349
worked and their children are graduating from

00:41:29.349 --> 00:41:33.070
college, they will have no idea how to act in

00:41:33.070 --> 00:41:35.190
public and how to network correctly and how to

00:41:35.190 --> 00:41:38.590
do Zoom. I did a Zoom, I did some Zoom, you know,

00:41:38.829 --> 00:41:42.230
the etiquette in the new area, in the new era

00:41:42.230 --> 00:41:44.550
of Zoomer. You know, I mean, how many times the

00:41:44.550 --> 00:41:48.389
judge in Miami had to tell his attorneys that,

00:41:48.929 --> 00:41:53.510
no, you cannot take a case in your bed. And if

00:41:53.510 --> 00:41:55.809
you could put a shirt on, like, dress up and

00:41:55.809 --> 00:41:57.909
get to the computer would be much better. Like,

00:41:58.349 --> 00:42:02.090
whoa, crazy. People, even now, I still see, you

00:42:02.090 --> 00:42:04.170
know, just, I'm not even touching my hair because

00:42:04.170 --> 00:42:06.809
my bangs are killing me. Like, not smart to do.

00:42:07.269 --> 00:42:10.369
Don't follow me on this one. Just my bangs. That's

00:42:10.369 --> 00:42:12.130
my thing. My bangs are my thing. But listen.

00:42:12.349 --> 00:42:14.869
You are amazing. So I want to make sure I'll

00:42:14.869 --> 00:42:17.250
get all your information. Do you have a speaker

00:42:17.250 --> 00:42:22.929
sheet? Yes, I do. Yes, I do. Awesome. Awesome.

00:42:23.090 --> 00:42:26.349
Because you know what? I didn't look you up.

00:42:26.409 --> 00:42:27.849
I'm assuming you probably have a lot of connections

00:42:27.849 --> 00:42:31.010
on LinkedIn. You have your speaker sheet. And

00:42:31.010 --> 00:42:34.409
so I can promote you and make sure that you get

00:42:34.409 --> 00:42:38.190
the business. Because the more trained employees

00:42:38.190 --> 00:42:42.400
that you have, the better we will be. we really

00:42:42.400 --> 00:42:44.679
because we need businesses to succeed and it's

00:42:44.679 --> 00:42:47.739
unfortunate that a lot of businesses don't because

00:42:47.739 --> 00:42:50.039
of like a bad reputation. The other thing is

00:42:50.039 --> 00:42:53.500
are you teaching customer service? Absolutely,

00:42:54.000 --> 00:42:56.380
absolutely that's all part of it. You know the

00:42:56.380 --> 00:42:59.260
last workshop that I did believe it or not was

00:42:59.260 --> 00:43:04.119
a metal roofing company in Ohio. Okay. And not

00:43:04.119 --> 00:43:06.460
only they're sales people, but they're back office

00:43:06.460 --> 00:43:10.300
people, they're finance people, they're warehouse

00:43:10.300 --> 00:43:12.980
people. And one of the questions I asked them

00:43:12.980 --> 00:43:16.860
was, who is the salesman? And only like four

00:43:16.860 --> 00:43:19.440
or five people raised their hand. I said, no,

00:43:19.440 --> 00:43:23.260
that's wrong. You're all sales people. And you

00:43:23.260 --> 00:43:26.460
just answer the phones. You're first and foremost,

00:43:26.699 --> 00:43:29.699
a salesperson. So when you speak on the phone,

00:43:30.139 --> 00:43:33.650
you have to convey that. to your customer, you

00:43:33.650 --> 00:43:37.710
have to look, you have to smile. I put mirrors

00:43:37.710 --> 00:43:39.969
in front of all the customer service people.

00:43:40.369 --> 00:43:42.090
And I said, you have to look into that mirror,

00:43:42.090 --> 00:43:45.590
smile, and say, hi, how you doing? Because they

00:43:45.590 --> 00:43:49.269
can almost see on the other end that you're smiling

00:43:49.269 --> 00:43:53.550
and that you're happy to be there. Exactly. I

00:43:53.550 --> 00:43:56.210
am loving this conversation. All right. We want

00:43:56.210 --> 00:43:58.949
to have you back to talk about customer service

00:43:58.949 --> 00:44:02.059
skills, because that's important. Well, my partner

00:44:02.059 --> 00:44:04.280
and I are having we're doing a podcast. So we'd

00:44:04.280 --> 00:44:06.179
love to have you. We'll get you on chatter so

00:44:06.179 --> 00:44:07.880
we could do it live because I think it's a great

00:44:07.880 --> 00:44:10.860
conversation. My my biggest tip to people when

00:44:10.860 --> 00:44:14.840
I go on interviews or talk is to never say you're

00:44:14.840 --> 00:44:18.219
busy because that is really a serious thing and

00:44:18.219 --> 00:44:20.039
that could that will harm your business and you

00:44:20.039 --> 00:44:22.989
hear it all the time. This like almost Ode to

00:44:22.989 --> 00:44:24.969
being business. Oh my god. I'm so swamped and

00:44:24.969 --> 00:44:27.550
I can't I can't take another project on it and

00:44:27.550 --> 00:44:28.889
i'm like Well, then i'm not going to give you

00:44:28.889 --> 00:44:31.010
any business and i'm not going to recommend you

00:44:31.010 --> 00:44:32.750
because you're too busy So I just help people

00:44:32.750 --> 00:44:35.710
stop saying it and it's a relative term You're

00:44:35.710 --> 00:44:37.610
no busier than anyone else and it's also got

00:44:37.610 --> 00:44:39.949
the ego to it Like you're busier than me. Like

00:44:39.949 --> 00:44:42.110
who are you to tell me? So do you agree with

00:44:42.110 --> 00:44:49.030
me? 100 100 if anybody asked me to do anything

00:44:49.289 --> 00:44:52.250
I'm saying, okay, let's try to work out a time

00:44:52.250 --> 00:44:54.929
and I'll see about working you into the schedule

00:44:54.929 --> 00:44:58.449
Okay, I'm never gonna say I'm too busy because

00:44:58.449 --> 00:45:02.530
me I'm never too busy because I'm turned on work

00:45:02.530 --> 00:45:04.929
I'm never gonna turn down work, you know, unless

00:45:04.929 --> 00:45:08.510
I have two things for exactly the same time I'm

00:45:08.510 --> 00:45:10.730
gonna have to work something else out. Okay,

00:45:10.750 --> 00:45:14.130
because but I'm never too busy. I'm just never

00:45:14.130 --> 00:45:17.789
and It goes a long way because you never say

00:45:17.789 --> 00:45:20.559
you're too busy I love that. And also check your

00:45:20.559 --> 00:45:23.659
toot in the door. Like check that ego toot and

00:45:23.659 --> 00:45:27.280
check your, you know, just thinking you're better

00:45:27.280 --> 00:45:29.239
than everyone. And I think, you know, or wanting

00:45:29.239 --> 00:45:31.320
people to believe that. And so I see a lot of

00:45:31.320 --> 00:45:34.239
people coming into networking meetings with such

00:45:34.239 --> 00:45:37.340
a large ego. And it just, you know, like not,

00:45:37.579 --> 00:45:39.840
oh, I just drove my Jeep on the beach. We do

00:45:39.840 --> 00:45:41.619
drive our Jeeps on the beach, by the way, but

00:45:41.619 --> 00:45:45.739
I just drove my Jeep on the beach. I just drove

00:45:45.739 --> 00:45:52.460
my 2026 brand new jeep on the beach after I stayed

00:45:52.460 --> 00:45:55.139
at this five -star hotel. I'm like, what the

00:45:55.139 --> 00:45:59.139
heck? Is it me that I'm crazy about? I want to

00:45:59.139 --> 00:46:05.320
hear. No. One of my mentors, Barry Habib, he's

00:46:05.320 --> 00:46:08.400
very big in the mortgage industry. He developed

00:46:08.639 --> 00:46:12.840
countless pieces of software. He goes on TV,

00:46:13.420 --> 00:46:15.639
network, whatever. He's just, he's bigger than

00:46:15.639 --> 00:46:18.940
life. And you'd never know it when you were speaking

00:46:18.940 --> 00:46:23.360
with him. And so, you know, when I first spoke

00:46:23.360 --> 00:46:25.440
with him, I said, look, I wrote him an email.

00:46:25.860 --> 00:46:28.300
I said, Hey, Barry, you may not remember me,

00:46:28.300 --> 00:46:31.139
but I was with my brother and about five years

00:46:31.139 --> 00:46:35.860
ago. He wrote me back 15 minutes later. Sorry,

00:46:35.880 --> 00:46:42.139
I remember you. And he is so unassuming until

00:46:42.139 --> 00:46:46.239
he's about six foot five and really big. But

00:46:46.239 --> 00:46:51.119
he is so unassuming, so nice that you just want

00:46:51.119 --> 00:46:55.639
to stay with him forever. So that's always what

00:46:55.639 --> 00:47:00.420
I keep in my mind. Always stay unassuming. And

00:47:00.420 --> 00:47:03.099
nobody's ego is bigger than the next person.

00:47:04.110 --> 00:47:06.550
Okay, one more one more then I promise I promise

00:47:06.550 --> 00:47:08.650
and then I'm like separating from you even though

00:47:08.650 --> 00:47:12.690
I don't want to So I want it I look across the

00:47:12.690 --> 00:47:16.690
room and there's Julie and she is the CEO of

00:47:16.690 --> 00:47:19.969
our local hospital And I'm talking to Sally over

00:47:19.969 --> 00:47:22.630
here who I really like and I think Sally and

00:47:22.630 --> 00:47:25.989
Julie could work together Sally sells logo merchandise

00:47:25.989 --> 00:47:28.010
Maybe she'll be Julie and Julie can give her

00:47:28.010 --> 00:47:31.309
like what department to contact. So how do I

00:47:31.309 --> 00:47:34.429
make that introduction? Well, it's very simple

00:47:34.429 --> 00:47:37.110
because as you're talking with Sally, you know

00:47:37.110 --> 00:47:40.050
you Finish whatever conversation you have and

00:47:40.050 --> 00:47:42.989
say, you know something I noticed so -and -so

00:47:42.989 --> 00:47:46.050
is the CEO of the hospital over there and I think

00:47:46.050 --> 00:47:48.269
you two would make a good connection would you

00:47:48.269 --> 00:47:51.670
mind walking over with me and and Letting me

00:47:51.670 --> 00:47:55.369
introduce you so you walk over and I identify

00:47:55.369 --> 00:47:58.239
yourself Oh, yeah. Hi Michael. How you doing?

00:47:58.699 --> 00:48:00.420
Well, you know, I'd really like to introduce

00:48:00.420 --> 00:48:05.179
you to sally she Sells whatever and I think would

00:48:05.179 --> 00:48:07.539
be a really good fit for the hospital. What do

00:48:07.539 --> 00:48:11.139
you think? Either yes or no or you know talk

00:48:11.139 --> 00:48:13.420
to my secretary. That's always a big, you know

00:48:13.420 --> 00:48:16.260
play. Well, but um, that's always a good way

00:48:16.260 --> 00:48:20.699
to get them together Everyone you need you you

00:48:20.699 --> 00:48:24.440
over there you need to like actually Go and talk

00:48:24.440 --> 00:48:27.519
to your HR department. If you are in sales and

00:48:27.519 --> 00:48:29.760
you are confused, or you really want more information,

00:48:29.760 --> 00:48:32.380
talk to your HR department and ask them to bring

00:48:32.380 --> 00:48:35.519
Michael on. Because sometimes they may not realize

00:48:35.519 --> 00:48:37.480
that you're having that issue. So it's really

00:48:37.480 --> 00:48:40.199
important. Besides workshops, you offer one -on

00:48:40.199 --> 00:48:45.019
-ones? Absolutely. I do keynote speeches, breakout

00:48:45.019 --> 00:48:48.420
sessions, workshops, coaching. I do one -on -one.

00:48:48.480 --> 00:48:52.679
I have classes of five and 10 people. So I break

00:48:52.679 --> 00:48:56.480
it out into that if they want just a one -off

00:48:56.480 --> 00:48:59.500
job or something else like that or usually have

00:48:59.500 --> 00:49:02.159
three month packages But one -on -one coaching

00:49:02.159 --> 00:49:04.679
is very very big and you can do it through zoom

00:49:04.679 --> 00:49:08.159
and everything else if you go to my website Michael

00:49:08.159 --> 00:49:12.760
a Foreman comm You can see everything see the

00:49:12.760 --> 00:49:15.820
multiple Podcasts that I've been on my two talks

00:49:15.820 --> 00:49:20.969
my book you can get that abstract You can download

00:49:20.969 --> 00:49:24.110
the abstract right from there. I even have an

00:49:24.110 --> 00:49:27.250
unabridged version of my book that I give you

00:49:27.250 --> 00:49:32.349
for free Okay, so it's really the the how to

00:49:32.349 --> 00:49:36.099
get started This is needed. This is needed and

00:49:36.099 --> 00:49:38.079
then I love the customer service. I think that's

00:49:38.079 --> 00:49:41.760
so important and especially I wish that there

00:49:41.760 --> 00:49:44.940
would be more interest like in restaurants and

00:49:44.940 --> 00:49:48.099
hotels You know the hospitality industry really

00:49:48.099 --> 00:49:51.679
understanding the need for constant consistent

00:49:51.679 --> 00:49:55.139
Customers training not just like okay Don't rally

00:49:55.139 --> 00:49:57.400
the troops rally the troops are not a bad thing

00:49:57.400 --> 00:49:58.980
if you have a big event and you want everyone

00:49:58.980 --> 00:50:01.699
to be like On top of their game, but it should

00:50:01.699 --> 00:50:05.320
be consistent and so reach out to Michael I put

00:50:05.320 --> 00:50:07.760
the links I'll be adding this will become Michael

00:50:07.760 --> 00:50:10.840
we're live right now but it'll also be turned

00:50:10.840 --> 00:50:15.260
into my podcast, which I will air on other channels.

00:50:15.340 --> 00:50:17.860
I syndicate it so that we'll have it. I really

00:50:17.860 --> 00:50:20.420
enjoyed meeting with you today. Thank you so

00:50:20.420 --> 00:50:22.539
much. You are fantastic. Well, I want to have

00:50:22.539 --> 00:50:24.920
you on again. So I really want to do the deep

00:50:24.920 --> 00:50:27.739
dive into customer service. I hope you like the

00:50:27.739 --> 00:50:29.539
style because I had a lot of fun kind of giving

00:50:29.539 --> 00:50:31.659
you the scenarios and then you're giving us the

00:50:31.659 --> 00:50:34.340
answers that has made my Friday. And you know

00:50:34.340 --> 00:50:36.900
what? I'm not feeling good. And yet you wouldn't

00:50:36.900 --> 00:50:39.320
know it. And I feel bad when we get off here,

00:50:39.320 --> 00:50:41.159
if you say, I'm a little drained, it's because

00:50:41.159 --> 00:50:44.139
I sucked your energy out of you. You gave me

00:50:44.139 --> 00:50:46.539
energy and life today. I've got plenty to go

00:50:46.539 --> 00:50:48.699
around. And I'm sorry you're not feeling well,

00:50:48.699 --> 00:50:51.300
but you'll get better. Listen, you're my brethren.

00:50:51.800 --> 00:50:56.519
You're my June sister and 62 years old. So you're

00:50:56.519 --> 00:50:58.820
right along there with me. We're right at the

00:50:58.820 --> 00:51:01.539
good age to really give value to those that are

00:51:01.539 --> 00:51:03.260
younger and those that just don't understand.

00:51:03.900 --> 00:51:06.639
Thank you so much. Have a great rest of the day.

00:51:07.039 --> 00:51:09.860
You are fantastic. And I will, I will talk to

00:51:09.860 --> 00:51:11.559
you again soon. I'm going to follow you and I

00:51:11.559 --> 00:51:14.019
will support any posts that you have and spread

00:51:14.019 --> 00:51:16.079
the word together is the best thing that we could

00:51:16.079 --> 00:51:18.940
do. So thank you, Michael. I'm so glad you said

00:51:18.940 --> 00:51:21.619
yes. Thank you for being brave, bold and beautiful

00:51:21.619 --> 00:51:24.679
for saying yes. I did have one person that that

00:51:24.679 --> 00:51:26.239
was like, you know, asked me about questions

00:51:26.239 --> 00:51:28.570
and I'm like, This is no prep needed. I don't,

00:51:28.570 --> 00:51:30.869
I don't know. That was the whole idea. And I

00:51:30.869 --> 00:51:33.929
had this idea back in 2020. So I've interviewed

00:51:33.929 --> 00:51:38.389
about 20, 200 people live on camera, just like

00:51:38.389 --> 00:51:39.989
this. And I can't believe that, that, you know,

00:51:40.090 --> 00:51:42.530
so many people are willing to take the risk because

00:51:42.530 --> 00:51:44.369
they're confident in themselves. Right. And they

00:51:44.369 --> 00:51:46.909
understand. So it's beautiful. Oh, keep doing

00:51:46.909 --> 00:51:48.969
what you're doing. I love it. Have a great rest

00:51:48.969 --> 00:51:52.110
of the day. Thank you.