Is Your Fridge a Spy? The Alarming Truth About Smart Devices

What if your Roomba was actually the weakest link in your home's security?
📝 Episode Summary:
In this candid and eye-opening episode, Adrienne welcomes Chris Carter, a global tech entrepreneur and AI-IoT security expert, for a conversation that makes you side-eye your smart refrigerator. Broadcasting from his office in Wisconsin—complete with Bret Michaels’ guitar and hat—Chris breaks down the real risks behind everyday smart devices and how hackers are using them as entry points into your home and business. The duo dives deep into cybersecurity, IOT, AI, RFID vulnerabilities, and even what happens when your Roomba turns rogue. From true crime scenarios to Walmart's fridge tech, it's an unforgettable discussion with just the right balance of humor and caution.
đź§ 5 Key Takeaways:
- Every Smart Device is a Potential Target Your smart fridge, Roomba, light bulbs, and even baby monitors can be entry points for cyberattacks if not secured properly.
- The Password Problem is Real Many users never change default passwords. Hackers count on this. One, two, three, four? You're basically inviting them in.
- The Internet of Things Needs a Watchdog Chris created "Overwatch," an AI-driven cybersecurity tool that protects and monitors IoT ecosystems in real time using a green-yellow-red alert system.
- Smart Tech Can Reveal Your Absence If a connected device isn’t used for days, a hacker could infer you're away—raising home invasion risks. Yes, even your Roomba’s usage data matters.
- Retail, Gas Stations & Fraud Chris gives real examples of skimmers, security camera hacks, and credit card theft—and how simple diligence can save your wallet and your identity.
đź’¬ Notable Quotes from Chris Carter:
“If it connects to Wi-Fi, it needs to be protected—period.”
“I started the company in my basement, moved to the attic, and now we’re a global operation with 173 employees.”
“Hackers don’t need to come through the front door. They come through your lightbulbs.”
Website for Chris: https://approyo.com/blog/christopher-carter.php
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Okay. I messed up. So Chris, I'm going to just
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tell everyone cause I need to be accountable.
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I was, I got so caught into doing a proposal
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that I forgot and I'm sitting in a different
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room. So Alexa was not helping me and Suri just,
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I had to fire Suri, which I think I turned on
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Chris's Suri, but anyway, so welcome to Chris
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Carter. Okay. So Chris is brave. because he's
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doing a live with me and he has no clue who I
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am. He's bald, obviously, and he's bald. I finally
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got the bald person. I can say it. I love it.
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So Chris, this is a question I have to ask everyone
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because I did zero prep, zero. Who are you? Where
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do you live? What you do? Tell me. I'm Chris
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Carter. I actually live on a lake here in northern
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Wisconsin, and it's beautifully 77 degrees today.
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So I'll say that. sit in this beautiful office
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with Brett Michael's guitar over my shoulder
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and his hat that smells like him. And I work
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on AI and SAP and cloud and technology all day
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long for companies around the globe. Whoa. OK,
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let's first talk about Brett Michael, right?
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Because I didn't know anything about him, but
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I saw him and really liked him on The Apprentice.
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Yes, yes. And that was when I was like, oh my
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God, we have to not see these celebrities just
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as like, I don't like their music, so I don't
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like him. But I did not like his music, but I
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really fell for him and The Apprentice. So how
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did you get it? So I'm very fortunate. I invited
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myself and nine friends for a New Year's Eve
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celebration in Northern Wisconsin at the Wisconsin
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Dells to do a meet and greet. And as part of
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that, I got the guitar. and when he found out
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I was the one that gave that gift to all my friends
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he gave me his hat and everybody got to spend
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time with him and too much time because we made
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the concert start late because we were all having
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fun with him in the back room and it was so much
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fun and he couldn't have been a nicer person
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oh i love that story the hat right off his head
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right off his head oh my god that's what you
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mean it smells a little like him i love that
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yes it still does all these years later Oh my,
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who is he married to? It's a woman that they've
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got two children with, I believe. Yeah, I really
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haven't followed him. I haven't heard a lot about
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him since The Apprentice. Yeah, I love his music
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and I've seen him now several times in concert
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and he's, we just love him. It's a, he's hairband.
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I feel like, I'm sorry. I don't know if it's
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me or not. Let me, I love that. All right, let
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me get rid of my outlook. So Chris. All right.
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Claude and. Well, since it's just me and the
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world. There we go. I was going to tell a funny
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joke to the rest of the world. There you are.
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You're back. I love that. I want to hear a funny
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joke. Hi. So I use those. I do host a true crime
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and I debate the news. I run the Sunshine Scoop,
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so I use GROK for the research. But what do you
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do? Because I heard AI and I'm curious, what
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are you building? Because I love the idea of
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you're building something. Yeah, I'm working
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on building the AI Internet of Things. So using
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AI and its predictive analytics for the Internet
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of Things and grabbing data from all these connected
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devices to be able to help people either in a
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positive way or in a cost -efficient way, which
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is positive as well, and bring that all together
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in one nice, neat, clean package. But then on
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top of that, companies can use that data. To
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benefit the applications and to benefit the machine.
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So say you're let's look at your house You've
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got an IOT based refrigerator. You got an IOT
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based microwave You got an Alexa or a Siri in
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there up and they're just said again And you've
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got all these tools that get connected together
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Now you take all that information and companies
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can use that to help better your cost controls
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your electric bills Etc, etc, and it just brings
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it all together and was nice clean package. Wow,
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so is this like using an AI agent? Yes, you would
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use agents on each device from a predictive analytics
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standpoint, bring that data all together into
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one single repository, and then being able to
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understand what's the consumption usage of each,
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what are you utilizing each, be able to monitor
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each to make sure that those devices can get
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scanned from a cybersecurity standpoint. So you
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need to monitor those because they're Wi -Fi
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connected. And so you're taking all those IOT
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devices and you're bringing them all together
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in one nice clean dashboard. And our tool is
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called Overwatch, kind of like the Overlord,
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but the Overwatch. And it protects everything,
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but yet it monitors and understands what's all
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happening with it. I need a case study because
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a lot of that went right over my head. Look at
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it. It's flying away. I'm like, come back. Would
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you mind like just putting it into like a label
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in terms of like I'm six, but no, like some kind
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of case study so I can understand. So most of
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the time it's companies that sell these products
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like Kenmore or Sony or LG. They want, if you
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connect everything together, protect them. So
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when you, when you attach your refrigerator to
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an internet, it becomes an internet of things.
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So now you're part of the IOT network. So that
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needs to be protected, first of all, because
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it's a device, and it can get cybersecurity hammered.
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You don't want a virus on your refrigerator that's
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going to then go into your network in your house.
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Really? I had no idea. So, oh my gosh, wait,
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so how long have you been doing this for? So
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I've been playing in technology since the 1980s,
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and I started digging into the IoT activities
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about 10 years ago. And then I built the AI tool
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wrapped around it. to have it monitor and manage
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and bring all that data together about three
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years ago now. Wow. So I can imagine like so
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a lot of these smart homes, where would it fit
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with a smart home or a company or builder? Literally
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on top of the home. It would be your protective
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dome for all the bad things coming in. It would
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get rid of them and it would keep all the goodness
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of the internet connected devices all safe. understanding
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what data is being utilized and then being able
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to support you for energy efficiencies and trackability
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and traceability. I love that. And baby monitors
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too? Oh yes. Oh yes. As a matter of fact, I did
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an interview on Newsmax TV about two years ago
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about how people were getting into baby monitors
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and how our tool would be able to support them.
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It's crazy how this breaks. Can you share? I'll
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share that with you. You got it. I'll send that
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to you. No, but I mean, right now, can you share?
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Because some people don't think. They're like,
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it's a baby monitor. I can monitor my child.
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What bad can happen? So a baby monitor uses Wi
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-Fi networks or RFID, which is radio communications.
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People have devices called a hacking tool that
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will literally go into a baby monitor. So imagine
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you have a camera sitting there on top of your
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room and it's watching the entire room for your
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child. People can hack it. If it can get to the
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internet, it can be hacked. And there were multiple
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cases because individuals typically do not, and
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this is a big strong term, they do not change
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the passwords when they come from the factory.
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When they undo it, they just deploy it. Everybody
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knows what those passwords are. One, two, three,
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four, five, six. If you're on a NetServ, if you're
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on one of the NetGears, it's usually one, two,
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three, or it's zero, zero, zero, zero, or there's
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even one that says, it comes from the factory,
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it says password. And people just don't even,
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what about ring cameras? What about the ring
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cameras? So ring cameras are a little bit more
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secured because you have to go through an authentication
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process with your with your phones in with your
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apps Now the nice thing with that is because
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you're running an authentication program You
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have to literally either use your face or you
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have to use a secondary code User ID password
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and then an authentication code that is much
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more difficult to break into Well, hold on, my
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kids, stop it, guys. My dog and cat are fighting.
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Who would think they fight? Wait, okay, so smart
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products, so smart home products. I love that
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you went into that niche. What made you go into
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this particular niche? So it was interesting.
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I was reading an article about the Netgear Wi
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-Fis, and they got hacked about five years ago.
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And I'm a technologist by trade. play with cloud
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computing and SAP software and others. And I
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started looking at it and I thought, there's
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a lot more behind this. And so I started developing
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some tools on how you could monitor for companies
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who literally just deploy these systems out into
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the world. And they don't change the passwords.
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They don't do anything. There's no 23 -bit encryption.
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There's no 12 -letter passwords. And I thought,
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OK, there's got to be more people getting hacked
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than what we know about. Well, then there was
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some major hacks that happened that same year
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where tens of thousands of people's systems got
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hacked. And I said, OK, got to figure out a way
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how we can protect this. And so the IOT was the
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format. And I just said, we are going to support
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the Internet of Things and we're going to make
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it happen. And that's what we started doing.
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I really can't wait to go down like the rabbit
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hole later. So what about cars, smart cars? any
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V like I would have called nevs so you'd absolutely
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could go in there we have any deployments with
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any of the smart cars as of yet but I did buy
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a Tesla just so we could play with it and I love
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being able to all the fur babies are good I got
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two of them over there thank you I've got with
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a with the Tesla Tesla is based on a open source
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solution. So being able to get all that information
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into an open source application and being able
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to monitor it. We're still trying to play with
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some of the things on how you can and can't do,
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especially once you pull it into your garage
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and being able to check it. Our hope is that
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we can validate what's going on in the system
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before you then back up and start driving it
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again. That's what we want to try to test and
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because it is just to your home. So I guess e
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-bikes too would be another one. Okay, so what
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are some of the criminal things that do happen
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that I wouldn't think of? Oh, so let's start
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back with those baby monitors. There are thousands
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of cases of people breaking into the baby monitor
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through the Wi -Fi connection and monitoring
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the house. and looking at the houses of what's
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going on in those facilities. Oh, they can see
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your child, you mean, on the camera. They can
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see you. They can see what's going on in those
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rooms. They can talk to the child, too, right?
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People will talk to them. Absolutely correct.
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So that's the lowest common denominator. That
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one happens a lot. It's getting better because
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people are learning that they can change the
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passwords on these devices. Number two, any time
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you buy a Wi -Fi device from a store, The first
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thing you need to do is instead of having the
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user ID and password, the little card that they
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give you that's on the little sticky, you instantly
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need to go in and you need to change the password
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because every single one will come with a standard
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password for certain models. Other models have
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better password security with it, but some are
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still the standard password or 12345, etc. That's
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two. Three. I tell people this all the time.
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If they're going to a grocery store, a gas station,
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or if you're going to like a 7 -Eleven or some
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type of a quickie mart type thing, before you
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put your card into that device with your chip,
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take your hand and just kind of pull on the very
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bottom of it. Just check it. Because there are
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so many occasions where snippers, it's a little
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device that goes into the front where you would
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put your card in. Walmart or wherever that little
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black box that people don't realize that they
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can put a little sniffer there and you would
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never know it was there. Just take your hand
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and just go over the top of where you would put
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your card in. Just give it a little tug. If it
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pulls, don't put your card in. If it stays fine
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and it takes the whole machine and rocks it back
00:13:31.259 --> 00:13:36.480
and forth, you're 99 % good. That is a big one.
00:13:36.700 --> 00:13:38.919
What about the people that could walk by you
00:13:38.919 --> 00:13:42.460
and grab your information from an RFID reader
00:13:42.460 --> 00:13:45.340
maybe? So those are a little bit more difficult.
00:13:47.620 --> 00:13:50.299
With people with credit cards nowadays, most
00:13:50.299 --> 00:13:52.840
of those credit cards have a chip on it. And
00:13:52.840 --> 00:13:55.500
if you've got a chip on it, the chip is going
00:13:55.500 --> 00:13:58.220
to protect you in most cases. Now if you have
00:13:58.220 --> 00:14:00.659
a credit card and all it has is the strip in
00:14:00.659 --> 00:14:05.809
the back, that strip needs to be red. It's a
00:14:05.809 --> 00:14:08.289
little bit more difficult to just walk past somebody
00:14:08.289 --> 00:14:11.929
and to get that information. What that RFID reader
00:14:11.929 --> 00:14:14.889
is doing is most of the times it's reading devices,
00:14:15.210 --> 00:14:17.850
not necessarily your credit card as it goes through.
00:14:18.090 --> 00:14:22.330
Because you would still have to swipe that little
00:14:22.330 --> 00:14:25.230
magnetic strip in order for all that data to
00:14:25.230 --> 00:14:27.929
come off of it. So it makes it a little bit more
00:14:27.929 --> 00:14:31.590
difficult. But RFID readers out there can pull
00:14:31.590 --> 00:14:36.009
details off of your phones and your iPads and
00:14:36.009 --> 00:14:37.990
your different readers that you have out there
00:14:37.990 --> 00:14:41.889
your laptops as well Okay, that's really interesting.
00:14:42.250 --> 00:14:44.029
Okay, let's go back to the gas station the pump
00:14:44.029 --> 00:14:47.110
for a second Why wouldn't and oh like why weren't
00:14:47.110 --> 00:14:49.289
the owner of these gas stations say to their
00:14:49.289 --> 00:14:52.169
staff? Hey, let's every day. Let's check our
00:14:52.169 --> 00:14:55.169
art Like don't they take let's check our machines
00:14:55.169 --> 00:14:57.870
and they do the test they don't and you know
00:14:57.870 --> 00:15:02.269
what? Plausible deniability and we didn't know
00:15:02.350 --> 00:15:03.850
How are we supposed to go out there? You know,
00:15:03.850 --> 00:15:07.269
we change the paper and that's all we do. 99
00:15:07.269 --> 00:15:09.269
% of the time they're leasing those machines
00:15:09.269 --> 00:15:11.549
from a company that managers and manages them.
00:15:11.909 --> 00:15:14.330
That's the company that should be doing it. But
00:15:14.330 --> 00:15:16.190
they should be going out there and just taking
00:15:16.190 --> 00:15:19.210
their hand and it happens all the time. Every
00:15:19.210 --> 00:15:21.070
day before they open they just double check.
00:15:21.350 --> 00:15:23.549
I think that would be a good thing. I was lucky
00:15:23.549 --> 00:15:26.710
enough I found one one time. I literally was
00:15:26.710 --> 00:15:28.830
about to put my hand in and I just kind of took
00:15:28.830 --> 00:15:31.769
my hand and all of a sudden There it was it had
00:15:31.769 --> 00:15:33.889
the device. It was all connected. It was colored
00:15:33.889 --> 00:15:37.370
up and there was a little Wi -Fi There was a
00:15:37.370 --> 00:15:40.590
little antenna inside of it and I was like busted
00:15:40.590 --> 00:15:42.970
and I took it into and he was like I don't know
00:15:42.970 --> 00:15:45.509
anything about it. Oh My god, so you show the
00:15:45.509 --> 00:15:48.269
owner of the company who just said and what do
00:15:48.269 --> 00:15:51.809
you want me to do? He didn't care didn't care
00:15:51.809 --> 00:15:53.649
What do people do if they find that do they call
00:15:53.649 --> 00:15:59.250
the broke it? I just snapped and broke it So
00:15:59.250 --> 00:16:02.830
what do they say we should do? So you report
00:16:02.830 --> 00:16:07.269
it. Let the police know if anything. Let them
00:16:07.269 --> 00:16:10.149
know it's at this facility. They've been hacked.
00:16:11.190 --> 00:16:13.230
By that time, they've probably got hundreds if
00:16:13.230 --> 00:16:16.570
not thousands of credit card details because
00:16:16.570 --> 00:16:18.929
you do have to punch in the code sometimes, especially
00:16:18.929 --> 00:16:23.289
if it's a debit card. These cameras are costing
00:16:23.289 --> 00:16:26.769
us a ton of money. It is crazy. Okay, what about
00:16:26.769 --> 00:16:29.730
retail stores? What about, our family has art
00:16:29.730 --> 00:16:32.850
galleries. How do we protect our art gallery,
00:16:32.850 --> 00:16:34.850
let's say, or anyone who has a retail store?
00:16:35.450 --> 00:16:37.169
Well, retail start with the same thing. They
00:16:37.169 --> 00:16:40.629
have those devices. If you're using a stripe
00:16:40.629 --> 00:16:44.110
or if you're using PayPal, make sure you're working
00:16:44.110 --> 00:16:46.549
with the person or the company that is giving
00:16:46.549 --> 00:16:48.850
you the device and you monitor that yourself
00:16:48.850 --> 00:16:52.129
and your organization. From an art gallery perspective,
00:16:52.330 --> 00:16:55.769
you're probably getting people to write bigger
00:16:55.769 --> 00:16:59.090
checks, or they're going to be POs because typically
00:16:59.090 --> 00:17:01.129
artwork is a little bit more expensive than those
00:17:01.129 --> 00:17:03.190
activities. So you're going to have to want to
00:17:03.190 --> 00:17:07.490
monitor that. Be diligent about fake dollars,
00:17:07.730 --> 00:17:10.009
fake 20s, fake hundreds. If somebody comes in
00:17:10.009 --> 00:17:12.410
with rolls of $100 bills, starts ripping them
00:17:12.410 --> 00:17:14.930
up, make sure you take the highlighter pen that's
00:17:14.930 --> 00:17:18.750
out there and validate that. But it all comes
00:17:18.750 --> 00:17:21.289
down to just being aware of your surroundings
00:17:21.289 --> 00:17:22.849
and what you're working with and what you're
00:17:22.849 --> 00:17:26.230
working on. So you're saying so go back to like
00:17:26.230 --> 00:17:29.569
companies have security cameras. Are those mostly
00:17:29.569 --> 00:17:33.470
protected? For the most part, yes, especially
00:17:33.470 --> 00:17:36.730
if they're hardwired. I know I have multiple
00:17:36.730 --> 00:17:40.829
here in my office as well as my offices. Those
00:17:40.829 --> 00:17:43.789
are all hardwired and they go into a specific
00:17:43.789 --> 00:17:47.329
device that has been hardwired in with our organization.
00:17:47.640 --> 00:17:50.660
and monitored as well. Most people don't do that.
00:17:50.660 --> 00:17:53.599
They just throw up the blink cameras, or they
00:17:53.599 --> 00:17:56.599
throw up the ring doorbells, and they hope that
00:17:56.599 --> 00:17:59.039
that's going to secure them. Most of the time
00:17:59.039 --> 00:18:02.839
it is because you do have a two -factor authentication.
00:18:03.559 --> 00:18:05.599
And once you do that and you get to that point,
00:18:05.980 --> 00:18:08.740
just make sure you have a much stronger password
00:18:08.740 --> 00:18:12.619
along with it. Wow. OK, what have I forgotten?
00:18:12.859 --> 00:18:16.279
What else have you seen that we wouldn't think
00:18:16.279 --> 00:18:18.509
about? Yeah, one of the things that everybody
00:18:18.509 --> 00:18:22.029
should be thinking about is just be diligent
00:18:22.029 --> 00:18:26.609
on what you're doing. We use technology for everything
00:18:26.609 --> 00:18:29.230
from the websites. I've got websites. We're on
00:18:29.230 --> 00:18:32.049
our website right now. Make sure that you're
00:18:32.049 --> 00:18:34.849
changing your passwords. Make sure you're not
00:18:34.849 --> 00:18:37.529
using the same password over and over and over
00:18:37.529 --> 00:18:40.230
for every single thing you do because once one
00:18:40.230 --> 00:18:44.819
oh I know I'm I was there as well. I hated my
00:18:44.819 --> 00:18:47.180
CIO for all those activities and making those
00:18:47.180 --> 00:18:50.819
changes. I could do that every 30 days. But,
00:18:51.240 --> 00:18:52.900
you know, if you want to be safe, especially
00:18:52.900 --> 00:18:55.880
your bank accounts, if you're using a computer
00:18:55.880 --> 00:18:58.779
for your bank accounts, change your passwords
00:18:58.779 --> 00:19:01.019
every 30 days. I know it can be a pain in the
00:19:01.019 --> 00:19:04.960
butt, but would you rather have that or hundreds
00:19:04.960 --> 00:19:07.200
of thousands and tens of thousands of dollars
00:19:07.200 --> 00:19:09.579
missing all of a sudden out of the blue? You
00:19:09.579 --> 00:19:12.140
are so right. I love this. Are we missing anything
00:19:12.140 --> 00:19:15.259
else? Let me think for a second. What else has
00:19:15.259 --> 00:19:18.319
So the internet of the you know, it's funny I
00:19:18.319 --> 00:19:21.539
didn't really I guess when I heard the term internet
00:19:21.539 --> 00:19:23.940
of things I never thought to really get the define
00:19:23.940 --> 00:19:27.359
it. So to me it was the internet I never thought
00:19:27.359 --> 00:19:29.400
it was more like, you know, these smart pieces
00:19:29.400 --> 00:19:32.480
or the smart refrigerators. What happens if someone
00:19:32.480 --> 00:19:35.859
hacks a smart or Roomba? What happens if someone's
00:19:35.859 --> 00:19:38.980
something like my Roomba or my refrigerator gets
00:19:38.980 --> 00:19:41.279
attacked? So what they want to do is they want
00:19:41.279 --> 00:19:45.880
to be able to store a security breach on that
00:19:45.880 --> 00:19:50.279
device. So imagine you. So my Roomba is connected
00:19:50.279 --> 00:19:52.859
in my phone. I know it's connected to the Wi
00:19:52.859 --> 00:19:55.769
-Fi in my house. So your Roomba has to be connected
00:19:55.769 --> 00:19:59.130
to Wi -Fi. All an intruder needs to do is be
00:19:59.130 --> 00:20:01.930
able to get the right access into that device
00:20:01.930 --> 00:20:06.430
to store a malicious attack. Now it may not go
00:20:06.430 --> 00:20:09.069
off today, tomorrow, next year, but if you've
00:20:09.069 --> 00:20:11.710
got that Roomba connected to your Wi -Fi in your
00:20:11.710 --> 00:20:14.910
house, now all of a sudden everything in your
00:20:14.910 --> 00:20:18.329
house that's connected to that Wi -Fi can be
00:20:18.329 --> 00:20:21.349
attacked just because it's connected to the Roomba.
00:20:23.090 --> 00:20:27.630
And that's where why the IoT needs to be protected.
00:20:27.670 --> 00:20:32.109
And that's why an AI tool, the AI IoT protection
00:20:32.109 --> 00:20:35.369
needs to be sitting on there to protect everybody.
00:20:35.529 --> 00:20:39.390
Because one little device, one little Roomba
00:20:39.390 --> 00:20:42.750
can store the criminal capabilities of somebody
00:20:42.750 --> 00:20:46.269
in a bad player in some other country, we'll
00:20:46.269 --> 00:20:47.970
just say. I'm not going to name them because
00:20:47.970 --> 00:20:50.009
we all know the country. But they could actually,
00:20:50.029 --> 00:20:52.839
could they like So first I want to say light
00:20:52.839 --> 00:20:55.940
bulbs too, because I've gotten those like light
00:20:55.940 --> 00:20:58.220
bulbs that change colors and stuff and they're
00:20:58.220 --> 00:21:01.680
yeah. Anything that is in your home that connects
00:21:01.680 --> 00:21:05.099
to this device right here? That's on a Wi -Fi
00:21:05.099 --> 00:21:08.799
connection or a Bluetooth connection. So crazy
00:21:08.799 --> 00:21:10.619
that I didn't even think about this. OK, so now
00:21:10.619 --> 00:21:13.400
I'm a criminal. I've got into your phone. I got
00:21:13.400 --> 00:21:15.200
into your I mean I got into your refrigerator
00:21:15.200 --> 00:21:17.759
and I got into your Roomba and I've noticed that
00:21:17.759 --> 00:21:19.359
you haven't used it for two weeks. You haven't
00:21:19.359 --> 00:21:22.779
opened up your door. in two weeks, I could maybe
00:21:22.779 --> 00:21:25.799
assume that you are on a long vacation or something.
00:21:26.859 --> 00:21:29.420
So am I thinking the right way, like a true crime?
00:21:30.000 --> 00:21:33.440
Think of the true crime, because there are doors
00:21:33.440 --> 00:21:36.920
with automatic locks. My daughter has an automated
00:21:36.920 --> 00:21:39.319
lock system that she can hit a button on her
00:21:39.319 --> 00:21:43.140
phone and she can open up her front door. And
00:21:43.140 --> 00:21:46.500
that door, if it's not open for multiple days,
00:21:46.759 --> 00:21:50.599
A criminal could be monitoring just that app
00:21:50.599 --> 00:21:53.480
to say, oh, I think she's gone. That door hasn't
00:21:53.480 --> 00:21:55.960
been open for three or four days. Now they start
00:21:55.960 --> 00:21:59.059
to watch and they start watching your home. Now
00:21:59.059 --> 00:22:00.920
they may not do it that day. They may not do
00:22:00.920 --> 00:22:03.000
it that week, but all of a sudden they're going
00:22:03.000 --> 00:22:04.980
to notice that you're gone for multiple days.
00:22:05.059 --> 00:22:08.319
Like my daughter is a paramedic EMT nurse. She
00:22:08.319 --> 00:22:11.500
goes out for 72 hours at a crack. All of a sudden
00:22:11.500 --> 00:22:14.579
somebody knows that she's gone. 24 hours she's
00:22:14.579 --> 00:22:17.630
gone. And then all of a sudden, They can open
00:22:17.630 --> 00:22:22.869
up your pattern I Never thought about that. The
00:22:22.869 --> 00:22:27.730
scammers are so bad. It is crazy. I I'm Fascinated
00:22:27.730 --> 00:22:30.289
by this. This is really that's why I love doing
00:22:30.289 --> 00:22:34.069
this. So so are your clients like fortune 500
00:22:34.069 --> 00:22:37.150
are like Yes, most of my because we work with
00:22:37.150 --> 00:22:39.609
companies to help them understand put a piece
00:22:39.609 --> 00:22:41.750
of protection over each of the houses that you're
00:22:41.750 --> 00:22:45.640
gonna be Deploying all these IOT apps with and
00:22:45.640 --> 00:22:49.319
being able to do the Internet of Things for these
00:22:49.319 --> 00:22:52.119
smart homes. I work with housing developments
00:22:52.119 --> 00:22:54.640
that are going to put in these devices from your
00:22:54.640 --> 00:22:58.619
solar panels on your roof down to every refrigerator,
00:22:58.859 --> 00:23:03.079
freezer, microwave, oven, to Roombas, whatever
00:23:03.079 --> 00:23:04.119
you're going to put in there. If you're going
00:23:04.119 --> 00:23:06.420
to greenify your home and you're going to start
00:23:06.420 --> 00:23:08.740
using these types of devices to monitor them.
00:23:09.299 --> 00:23:11.420
Let's monitor everything all the way out to your
00:23:11.420 --> 00:23:14.660
swimming pool. We can monitor how often you heat
00:23:14.660 --> 00:23:17.539
or cool your swimming pool, depending upon if
00:23:17.539 --> 00:23:19.940
you turn it off at night, if you turn it on during
00:23:19.940 --> 00:23:23.799
the day, all those things can be tracked and
00:23:23.799 --> 00:23:25.700
supported. No, keep going. I'm just so curious.
00:23:26.000 --> 00:23:28.859
What about, OK, so what about retail like Wal
00:23:28.859 --> 00:23:31.079
-Mart? So they've got all their refrigerators
00:23:31.079 --> 00:23:34.359
in there and they are kept at the right temperature
00:23:34.359 --> 00:23:36.640
so they're using the internet of things they
00:23:36.640 --> 00:23:38.680
have they're all smart but someone could go in
00:23:38.680 --> 00:23:41.420
and turn them all off in the middle of the night
00:23:41.420 --> 00:23:43.059
would they get would they be that would they
00:23:43.059 --> 00:23:46.059
be notified do people put alarms on would be
00:23:46.059 --> 00:23:48.680
notifications that would go out of systems being
00:23:48.680 --> 00:23:53.279
shut down or activities um uh an activity that
00:23:53.279 --> 00:23:56.220
falls outside of the parameters of the applications
00:23:56.220 --> 00:23:59.819
these are all of a sudden gone we need to have
00:23:59.819 --> 00:24:02.359
somebody manually come in what's going on is
00:24:02.359 --> 00:24:05.640
there we have a we call it the green red yellow
00:24:05.640 --> 00:24:08.779
um just like a stop sign signals it should always
00:24:08.779 --> 00:24:10.579
be green if all of a sudden something kicks in
00:24:10.579 --> 00:24:13.000
the yellow that's when a human being gets involved
00:24:13.000 --> 00:24:15.140
and starts monitoring and looking at the devices
00:24:15.140 --> 00:24:17.740
if it's red that means it's been shut off something
00:24:17.740 --> 00:24:20.940
has happened either power outage is there or
00:24:20.940 --> 00:24:23.779
some type of activities or connection is going
00:24:23.779 --> 00:24:26.609
bad And it helps with monitoring that. Well,
00:24:26.690 --> 00:24:28.470
sometimes it's so funny. I think back in the
00:24:28.470 --> 00:24:30.630
day, growing up in a family business, we had
00:24:30.630 --> 00:24:32.970
the IT person on staff that was like, oh, my
00:24:32.970 --> 00:24:34.950
God, they could handle any of the problems on
00:24:34.950 --> 00:24:38.130
our Internet. But this is so far going. So how
00:24:38.130 --> 00:24:40.289
many people in your company? One hundred and
00:24:40.289 --> 00:24:44.509
seventy three. Is this your business? Yes. Well,
00:24:44.529 --> 00:24:46.970
you are employing a hundred in Wisconsin or all
00:24:46.970 --> 00:24:49.089
over all over the globe, all over the globe.
00:24:49.250 --> 00:24:51.329
We have to be global because there are organizations
00:24:51.329 --> 00:24:54.950
that we run help and support and all over Europe
00:24:54.950 --> 00:24:58.430
and North America. I started the company out
00:24:58.430 --> 00:25:00.730
of my basement and then moved it to my attic.
00:25:00.829 --> 00:25:03.190
And we just continue to grow and grow and grow.
00:25:03.230 --> 00:25:06.410
Oh, my God. I love this. And so why are you why
00:25:06.410 --> 00:25:08.910
are you on my podcast? What is your goal to get
00:25:08.910 --> 00:25:11.630
on people's podcasts? I just want people to understand
00:25:11.630 --> 00:25:13.589
that they need to be prepared, you know, just
00:25:13.589 --> 00:25:16.650
like this is a no prep needed. They do need to
00:25:16.650 --> 00:25:19.410
be prepared for the Internet and for the failures
00:25:19.410 --> 00:25:22.509
and for the security and for the activities be.
00:25:22.720 --> 00:25:27.119
mindful and be secure. So the technology that's
00:25:27.119 --> 00:25:32.640
out it's evolving and you ne Is there something
00:25:32.640 --> 00:25:38.180
that I' I have a daughter who's 19 are the young
00:25:38.180 --> 00:25:43.440
teens or the what would they be? Is th that we
00:25:43.440 --> 00:25:53.119
haven't thought o possibly have and they're She
00:25:53.119 --> 00:25:55.940
got herself off to tick -tock a year or so ago.
00:25:57.140 --> 00:25:59.539
Why? It's so bad. Oh, it's horrible. I've been
00:25:59.539 --> 00:26:01.839
on multiple TV shows where I've talked about
00:26:01.839 --> 00:26:04.740
the security aspects of what's being gathered
00:26:04.740 --> 00:26:08.940
and what's being sent to a foreign country and
00:26:08.940 --> 00:26:11.960
they now have all of your information. Now, they
00:26:11.960 --> 00:26:13.799
keep coming back and they say, oh, we're not
00:26:13.799 --> 00:26:16.700
doing it. Well, if you've got my facial profile
00:26:16.700 --> 00:26:18.880
or if you've got your facial profile and they
00:26:18.880 --> 00:26:22.339
start going into and they're using So do you
00:26:22.339 --> 00:26:25.319
remember the movie with Tom Cruise minority report?
00:26:25.740 --> 00:26:30.339
Yes. Bingo! Thank you very much. They can use
00:26:30.339 --> 00:26:34.700
that data to be able to do other bad things against
00:26:34.700 --> 00:26:37.900
you, against maybe some activity that you get
00:26:37.900 --> 00:26:41.319
going. It takes my face to open up my phone.
00:26:42.200 --> 00:26:44.819
Okay, well if they have my face and they can
00:26:44.819 --> 00:26:47.700
utilize that in some way shape or form and they're
00:26:47.700 --> 00:26:52.480
tracking every minutia of data against you and
00:26:52.480 --> 00:26:56.519
they're filing that in a repository, imagine
00:26:56.519 --> 00:27:00.220
what they have. They have got so much data on
00:27:00.220 --> 00:27:03.599
us. It is incredible. People don't think that
00:27:03.599 --> 00:27:07.359
they do what they do. There are bad actor activities
00:27:07.359 --> 00:27:09.880
wrapped around that all the time. You know what's
00:27:09.880 --> 00:27:12.059
crazy to me is sometimes I don't even recognize
00:27:12.059 --> 00:27:15.490
myself in the morning. But yeah, Siri does. I
00:27:15.490 --> 00:27:18.369
wake up looking horrible, and then I'll do my
00:27:18.369 --> 00:27:20.589
face, and I'm like, how does it even know me?
00:27:20.910 --> 00:27:24.089
It's so crazy. OK, so I had something else I
00:27:24.089 --> 00:27:28.660
wanted to ask you. Oh, body parts. So prosthetics,
00:27:28.779 --> 00:27:30.839
is there anything? Because we were talking last
00:27:30.839 --> 00:27:33.039
night, I'm on ChatterSocial, one of my favorite
00:27:33.039 --> 00:27:36.819
places to play. It's a social audio, it's a video,
00:27:36.819 --> 00:27:39.000
so it's all real conversations with real people,
00:27:39.039 --> 00:27:40.980
a lot of real professionals. But we're talking
00:27:40.980 --> 00:27:43.460
about how like, what years ago, what sci -fi
00:27:43.460 --> 00:27:46.400
looked like, and I just did not like sci -fi,
00:27:46.559 --> 00:27:50.720
like the $6 million man, which by the way, everyone
00:27:50.720 --> 00:27:52.140
in the room was fairly young, because when I
00:27:52.140 --> 00:27:53.880
mentioned that, they didn't know what I was talking
00:27:53.880 --> 00:27:56.500
about. They were like, robot man, and I'm like,
00:27:56.509 --> 00:27:59.609
No, they don't remember who Lindsay Wagner is.
00:27:59.609 --> 00:28:02.309
Is that crazy? But anyways, Bionic Woman. Yeah,
00:28:02.390 --> 00:28:04.349
right. But oh, that was the name of the show
00:28:04.349 --> 00:28:07.029
Bionic Woman. But are they doing anything now?
00:28:07.130 --> 00:28:10.809
Or is there like chips that are being used in
00:28:10.809 --> 00:28:13.230
body parts? I know it's crazy to ask. Well, actually,
00:28:13.230 --> 00:28:15.970
if you look at Elon Musk just planted a chip
00:28:15.970 --> 00:28:20.730
into his third ALS patient and the ALS patient
00:28:20.730 --> 00:28:23.849
took the ability with his with his brain chip
00:28:23.849 --> 00:28:28.559
and was able to edit and create audio for a video.
00:28:28.660 --> 00:28:32.480
It was crazy. Oh, I gotta look that up. Okay,
00:28:32.480 --> 00:28:34.519
we have to look that up and Google that. Maybe
00:28:34.519 --> 00:28:38.019
we'll find it on X. Yes, you should be able to.
00:28:38.099 --> 00:28:44.019
They were talking about it. Let's see. I just
00:28:44.019 --> 00:28:46.980
read about it two days ago. Yeah, I think it
00:28:46.980 --> 00:28:49.880
was two days ago where I read about how this
00:28:49.880 --> 00:28:52.599
third individual who's got the chip in his brain
00:28:52.599 --> 00:28:55.599
has literally been able to edit a video. with
00:28:55.599 --> 00:28:57.759
using his brain because he's an ALS patient.
00:28:58.819 --> 00:29:03.420
You mean ALS, amyotropic, like the ALS, like
00:29:03.420 --> 00:29:08.119
a muscular dystrophy? Yeah, ALS. Wow. Wow. No,
00:29:08.119 --> 00:29:10.240
I have not read that. That is really interesting.
00:29:10.460 --> 00:29:12.299
OK, I got it. Oh, I'm going to use that tonight
00:29:12.299 --> 00:29:15.339
for the sunshine scoop. I deliver the daily news,
00:29:15.480 --> 00:29:18.380
a little dose of fun. I love this. I've really
00:29:18.380 --> 00:29:20.559
enjoyed our conversation. I had no idea, but
00:29:20.559 --> 00:29:24.170
this is cool. Thank you so much. I've had a great
00:29:24.170 --> 00:29:26.630
time. I love hanging out with you. Oh my gosh,
00:29:27.250 --> 00:29:29.289
I think this will be turned into a podcast, but
00:29:29.289 --> 00:29:34.349
I really am just so in 173. I think you said
00:29:34.349 --> 00:29:38.490
employees. That's pretty amazing. Is anyone else
00:29:38.490 --> 00:29:40.970
in your family involved? No, they don't like
00:29:40.970 --> 00:29:44.269
technology at all. I'm there. I'm their technology
00:29:44.269 --> 00:29:46.309
worker in the house. I fix everything for them.
00:29:46.490 --> 00:29:49.529
That is so funny. Oh my gosh. All right, so I'll
00:29:49.529 --> 00:29:51.569
get your website. I'll get all your information
00:29:51.569 --> 00:29:55.049
so I can share it all. And thank you for spreading
00:29:55.049 --> 00:29:57.670
the word. It sounds like your real goal is to
00:29:57.670 --> 00:30:01.349
just spread the word on like what is about. And
00:30:01.349 --> 00:30:03.549
so, and by the way, you guys, if you are living
00:30:03.549 --> 00:30:07.029
in a home that is a smart home, definitely who
00:30:07.029 --> 00:30:09.930
would they contact to make sure, contact you
00:30:09.930 --> 00:30:13.910
to make sure. Everything is protected. Wow. I
00:30:13.910 --> 00:30:16.690
love this. Chris, thank you. Thank you so much
00:30:16.690 --> 00:30:19.809
for waiting for me. I apologize. I need a chip
00:30:19.809 --> 00:30:22.289
in my brain, right? You and me both, I want one.
00:30:23.230 --> 00:30:25.269
I actually applied for that and I didn't get
00:30:25.269 --> 00:30:27.309
it because I didn't have a major illness like
00:30:27.309 --> 00:30:30.569
ALS. Applied for it? You did? Yeah. There was
00:30:30.569 --> 00:30:32.869
an application process? Application process.
00:30:33.289 --> 00:30:36.029
They're working with individuals with ALS first
00:30:36.029 --> 00:30:38.180
and foremost. to try to help bring them a better
00:30:38.180 --> 00:30:40.299
life. And I love that. And I was like, OK, I'm
00:30:40.299 --> 00:30:42.980
not going to complain. I love that, too. I worked
00:30:42.980 --> 00:30:45.599
for Muscular Dystrophy Association for 12 years.
00:30:45.759 --> 00:30:48.420
I did meet Jerry Lewis. I made him so mad at
00:30:48.420 --> 00:30:51.559
me a couple of times, because one time he was
00:30:51.559 --> 00:30:54.480
playing tennis, and I kept touching. I kept getting
00:30:54.480 --> 00:30:56.500
his ball up the game, doing a good thing. Like,
00:30:56.500 --> 00:30:58.819
here's your tennis balls I throw back. Finally,
00:30:59.140 --> 00:31:01.220
he stood there in his Jerry Lewis voice and told
00:31:01.220 --> 00:31:09.200
me to leave his balls alone. as only Jerry could.
00:31:10.079 --> 00:31:12.880
Exactly, exactly. But I love, love, love MDA.
00:31:13.000 --> 00:31:14.740
So I love that they're doing that because so
00:31:14.740 --> 00:31:18.140
many great ALS patients that really just need
00:31:18.140 --> 00:31:20.220
something like this. All right. Thank you so
00:31:20.220 --> 00:31:23.859
much, Chris. Have a great rest of the day. I
00:31:23.859 --> 00:31:26.039
look forward to it. You'll be airing in about
00:31:26.039 --> 00:31:27.819
four weeks and I'll tag you on LinkedIn. Let
00:31:27.819 --> 00:31:30.220
me know. I'll make sure we promote. Oh, you're
00:31:30.220 --> 00:31:33.299
awesome. Thank you so much. Fantastic. Talk to
00:31:33.299 --> 00:31:34.980
you soon. Have a great rest of the day. You too.
00:31:34.980 --> 00:31:37.160
Thank you for being brave and bold and bald.

