Business Consulting Without the Fluff: Lessons from Crayola Exec & Author Peter Christian

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Are we live? We're live. Welcome, everyone. I

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just want to say, before we start, I'm also live

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on ChatterSocial. So if I'm looking down, it's

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just looking at the room to see if I need to

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bring someone into it. Peter was nice enough

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to say, try it, Adrienne. So we are live on ChatterSocial.

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We're live on LinkedIn. We're live on X, and

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we're live on Adrienne Barker Speaks Facebook

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page. This man here, we know he's brave. We know

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he's bold. Again, I can't tell if he's got a

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little baldness going on. Maybe, maybe not. A

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little bit. But he's brilliant. So he passed.

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He's a three B's, a triple B in the house. Welcome

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Peter Christian. Peter. Hi Peter. Thanks for

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having me. I have no idea who you are. Tell us

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about yourself. Okay. Well, I am a somewhat retired

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person, although people say that I'm busy. busier

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probably now than when I worked full time. But

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I was a director at a major corporation, Crayola

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Corporation, left there and went into consulting

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and started my own consulting firm, which still

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goes strong even after I retired six years ago.

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In that time, I've written and published two

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books. I do podcasts just like the one we're

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doing now. I write quite a bit besides the books

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for Medium and for LinkedIn and for various publications.

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I teach project management course for certification

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for people for project management. I'm on a couple

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of educational boards at Rutgers University and

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at Alvernia University. Uh, and then I have some

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fun. I do things like kayaking and going to shows

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and, and fairs and so forth. So, uh, as you can

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see, I'm a pretty busy person. I love it. And

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I think you told me, hold on for one second.

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I'm going to ask Alan to help me. Hey, Alan,

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can you give me a second? I'm actually asking

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my husband to do something for me. Can you come

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here? I need you for like 25, 30 minutes. Could

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you think you could do this for me? I have to

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ask him. Okay, well I just if someone comes in

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if you see someone coming in here a little face

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Can you let me know just can you keep an eye

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on that just sit down and relax and just let

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me know that's huge Okay, okay So first of all,

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Florida have you lived in Florida for long? About

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six years. Did you move to Florida for the specific

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reason to start? Down here and we had seen her

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on and off. She was in the army. She was posted

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internationally and then in different parts of

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the country. She finally settled in Florida and

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said, I'd really like to spend more time with

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you guys. Would you consider moving down here?

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And so we checked it out and said, sure. So we've

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done that and it's worked out well. We get together

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and do quite a bit together. It's always nice

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when your kids still love you after all these

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years. I want to do stuff with you. and we found

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a really nice place. We really enjoy it here.

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Okay, so now your website, which we have down

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PeterChristianbooks .com. Yes. How many books?

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Two books. Oh, are we adding more to the books?

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Maybe. I've got enough material for a third one.

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The woman I was working with is trying to convince

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me to do a third one. And then we just, one of

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our old neighbors was down here on vacation and

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he said to me, you really should consider writing

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your biography. Not that I would want to publish

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it because I'm not sure that people would really

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be interested in who I am in that, but you never

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know. But for your family, for your grandkids

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so that they know who you are and what you did

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and all that, he did that. Uh, so he's encouraging

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me to, so I may wind up writing my own biography

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and, uh, and, uh, giving it to my children and

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my grandkids. Yeah. Yeah. So I'm thinking about

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it, thinking about all the things I would include

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and so forth and how I would structure it. So,

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so that may be my next venture. Do that. My dad

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wanted to, uh, have a book so badly and we, he

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hired someone to write it and, but. he passed

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away before we can make it happen. So I really

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do believe that that is something that makes

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good sense. So tell us, okay, so your books are,

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so I'm looking here, actually, I'm gonna do this

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right now. I'm going to share my screen. For

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those of you that are listening, I'm sharing

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the screen to Peter Christian's website, which

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is really cool to me, so that you could kind

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of get a feeling for it. And if not, then let

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me see here. There we go. So everything looks

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good. All right. So Peter, this is interesting.

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You should see the screen too. So you help companies,

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Samsung, Sumitomo? Sumitomo. Sumitomo. Okay.

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What is that? It's a Japanese firm. They're into

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a lot of different things. Autos and and auto

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parts and electronics and so oh I think I did

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hear of that Peter I asked my husband to do one

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job and Al I need you to look at the phone. Oh

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well they could pop on in a second so you have

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to keep looking and then come here and I'll invite

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them up. Okay, so you are what I love is is helping

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people grow their business. Yes. How? Well, it

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depends. You know, it depends on where they're

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at. You know, some companies are just getting

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started and they have specific needs because

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they're really getting their feet on the ground.

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Some have been in the business for a while and

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they got to a certain point we call plateauing

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where they're not growing. The way they want

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to or growing anymore maybe they're slightly

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declining are some have gotten past the point

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where they're comfortable with you know what

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when they were small enterprise and there are

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fairly significant enterprise now multi millions

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of dollars so it all depends on what they need.

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Okay and you gotta be flexible you gotta find

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out what it is it's one of those it's not a one

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size fits all i always like to say one size fits

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all. poorly. You don't do that. You don't just

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give everybody the same information and work

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with it. You find out what's really going on,

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what's causing whatever it is that's causing,

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and then you try to help them to solve it. Okay,

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so I love that. So can you give me, I'm just

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still looking at your website because you know

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I don't do any prep. Wait, that's right. Peter,

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why am I having trouble finding your books, the

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two books? What's going on? I have no idea. There

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are sections in there. Oh, there you go. Wait

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a second. I had this weird feeling. I like only

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did this once in the 250 episodes. What about

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the vermin problem? Yep. That was book number

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one. OK, like what? Can you give us a synopsis

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of what this book is about? Very quickly. Yes.

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Okay, so when I was in business, and mostly as

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a consultant, and dealt with different individuals

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and companies, you would run across some very

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strange things. And I would say to my cohorts,

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you know, something, we should write a book,

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and that should be in it someday. And they go,

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Absolutely. Well, when I retired, and I hadn't

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written the book yet, I said, Well, maybe now

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is the time to do that. So there are 12 stories

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in there from different companies. I do not mention

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who they are. I don't mention the people's names

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because it's really unimportant. What's more

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important is what they were doing or weren't

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doing and how they succeeded or weren't succeeding.

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And to get across to people that there's a very

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fine line between success and failure, okay,

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all depending on the road you take. So the name

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of the book, What About the Vermin Problem, deals

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with one of the companies that I was dealing

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with, where we were working on helping them to

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decide whether to expand their current facility

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or whether to move into a new one, whatever the

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case may be. And we decided, my collaborator

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and I, that they should stay there and just expand

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and move things around. So we went to make the

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presentation to them and the owner said, well,

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what about the vermin problem? And we looked

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at each other and we said, what vermin problem?

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And he says, well, we're in an old grist mill.

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He says, and we have some vermin in here. He

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said, and where you want to put the production,

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which is where their warehousing was. So the

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vermin were in the warehouse. Okay. We can't

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have vermin in the production area. And we were

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like, well, did you ever hear about putting traps

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and getting an exterminator in like all food

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companies do? They just kind of shook their heads.

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He shook his head now. But it got across that

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here we worked with them for nine months. In

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nine months, as we were getting information to

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help them to decide on what to do, not once did

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it come up that they had a vermin problem. So

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we're talking about communication and how if

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you really want to be helped and you want people

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to help you, you've got to be open and honest

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and you've got to give them all the information

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that they need so that they can help you. And

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if you don't, then you're going to run into stuff

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like we did, which is now they were stuck. Bottom

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line was they didn't do anything. They sat in

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the same facility for years on end after that

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until they finally decided to do something and

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they moved into another old facility, multi -level,

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which is not what companies do these days. So

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they just they weren't listening and doing what

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they needed to. And you have that sometimes.

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That's why companies have problems because they

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think they know better than everybody else. They

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ask for advice. They don't take the advice and

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then they fail. So that was just one of a but

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I thought it's catchy interest. It is a catchy

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t So do you see this problem family owned businesses?

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Y big multinational companies started, you know,

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in a very large and maybe it's not privately

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owned anymore, it's public now. They tend to

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either think they know everything or they get

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lost or they lose contact because now it's so

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big that they can't keep the daily contact that

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they had once before when it was a small enterprise.

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So it's a variety of things. But some of the

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big ones that you had flashed in front of us,

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they have major problems too with communications

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and with people who think they know everything

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and don't and they won't take advice and maybe

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they're the problem and they certainly don't

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want to hear that. Okay. So there's a variety

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of different things, but sometimes it's the bigger

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companies that are bigger pain than the little

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guys. I believe every company, no matter where

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they are, if they're just starting and working

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on their, um, on their, oh my God, the business

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plan, Or they've been in business that they should

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do a SWOT analysis of their business. Do you

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agree or disagree? Oh, yeah. I can't tell you

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how many companies when we would sit down to

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talk about what their needs are and we say, well,

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how or I would say, well, how does that fit with

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your business plan or your strategic plan? And

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I get that blank, you know, deer in the headlights

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look like, oh, well, we don't have that. And

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it's like, well, how do you operate then? How

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do you know where you're going? How do you know

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when you've achieved where you want to go so

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that you can now move on to the next thing? And

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they really have no clue. And that's a big problem.

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So absolutely. SWOT, a big thing. Strategic plan,

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a big thing. In some cases, business plan, especially

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if you're starting up. Okay To have a business

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plan God knows how you would get investors without

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one because that's a necessity and a good business

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plan I was just talking to my son who is a physical

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therapy assistant and He was given charge by

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his company to start a new enterprise and he

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was giving me information I said that's a good

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start, but you really need to turn this into

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a business plan Okay, and you need to get that

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in front of the owners and all that stuff. So

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he worked on it I gave him a copy of one that

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I had done You know so he could see what the

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kind of information was it was necessary and

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he's telling me what he had and I told him what

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he still needed and so forth so So there was

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an established business. It was getting into

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new venture still need a business plan Okay,

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what where who when why how all those good things?

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100 % 100%. It's so surprising to me that people

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are not doing that. Alright, so I want to go

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back because I find I love the book so you can

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buy this book. You guys you can download a free

00:13:45.500 --> 00:13:48.840
sample on the website. Start reading now. There's

00:13:48.840 --> 00:13:54.639
book number two influences and influencers. Oh

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wait, are there a lot of titles like with that

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using that? How our relationships affect and

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shape us? More. So the lady who was helping with

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the first book to get it organized and that as

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we're going through it, she says, so what's your

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second book going to be about? And I gave her

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that deer in the headlights look like, well,

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there is no second book. And she goes, nobody

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ever writes just one book. So I started to think

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about it and I said, OK, so how do I think the

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way I think? And how do other people think the

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way they think? What influences them? It can

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be the circumstances that they run across, the

00:14:40.210 --> 00:14:43.370
day -to -day types of things, and it can be the

00:14:43.370 --> 00:14:46.360
people in their lives. whether it's their working

00:14:46.360 --> 00:14:50.120
cohorts, whether it's affiliates that they have.

00:14:51.080 --> 00:14:53.940
Maybe it was through school, through their professors

00:14:53.940 --> 00:14:56.759
or their instructors or their teachers. So I

00:14:56.759 --> 00:14:59.220
started to think about that. And the more I thought

00:14:59.220 --> 00:15:01.419
maybe this should have been the first book is,

00:15:01.620 --> 00:15:03.440
you know, how do we make decisions? How do we

00:15:03.440 --> 00:15:05.519
think the way we think? Why do we act the way

00:15:05.519 --> 00:15:09.820
we act? Okay. And then get into, okay, now here

00:15:09.820 --> 00:15:12.379
are the end results of that. But it doesn't matter.

00:15:12.539 --> 00:15:14.700
If you put one in front of the other, it doesn't

00:15:14.700 --> 00:15:17.399
matter which one you read first, because I think

00:15:17.399 --> 00:15:19.200
they're both important. And they're important

00:15:19.200 --> 00:15:21.860
not just to the business world. I think they're

00:15:21.860 --> 00:15:24.659
important to our daily lives. We're making decisions

00:15:24.659 --> 00:15:26.960
every day. We're working with people every day.

00:15:27.259 --> 00:15:31.320
We're coming across things every day. We have

00:15:31.320 --> 00:15:34.620
to take the right path in order to be successful

00:15:34.620 --> 00:15:37.230
at whatever it is that we're doing. And that's

00:15:37.230 --> 00:15:39.710
true in your everyday life as it is in your business

00:15:39.710 --> 00:15:43.070
life. So I think that it's got a good relation

00:15:43.070 --> 00:15:46.049
to everyday life. And in fact, a lot of people

00:15:46.049 --> 00:15:48.590
who've read the book and commented back to me

00:15:48.590 --> 00:15:52.029
said it helped them in their everyday lives.

00:15:52.090 --> 00:15:55.110
And they came across instances, not exactly the

00:15:55.110 --> 00:15:57.429
same, of course, as what I talked about, but

00:15:57.429 --> 00:16:00.429
very similar. Okay, and now they had a better

00:16:00.429 --> 00:16:03.250
idea how to handle things and and how to move

00:16:03.250 --> 00:16:07.210
ahead So so I was really happy about that So

00:16:07.210 --> 00:16:09.590
when I talk about it, even though they were written

00:16:09.590 --> 00:16:12.029
for business and about business, they really

00:16:12.029 --> 00:16:15.529
have everyday life implications That's so interesting.

00:16:15.549 --> 00:16:17.570
So first of all, when did you write this book

00:16:17.570 --> 00:16:22.649
on influencers? Influences and influencers about

00:16:22.649 --> 00:16:26.250
three years ago and vermin problem about four

00:16:26.250 --> 00:16:30.309
to five But they've been out for a bit. Did AI

00:16:30.309 --> 00:16:34.450
help you? No, no, AI wasn't a big deal then.

00:16:35.190 --> 00:16:39.789
OK, it was all PC. It was all, you know, it's

00:16:39.789 --> 00:16:41.870
funny. I think first of all, let's welcome Annalise.

00:16:41.870 --> 00:16:44.370
She came into the room so very excited. Annalise,

00:16:44.370 --> 00:16:47.289
thank you for supporting this because I wanted

00:16:47.289 --> 00:16:50.070
to see what it would be like to do the live podcast.

00:16:50.070 --> 00:16:54.129
So we're live on X, LinkedIn, Facebook and ChatterSocial,

00:16:54.149 --> 00:16:58.039
which I absolutely love. When I think of influencers,

00:16:58.159 --> 00:17:00.360
I mean, I could say my dad was a big influencer.

00:17:00.419 --> 00:17:03.679
My mom was a big influencer. If I go out to a

00:17:03.679 --> 00:17:05.740
great restaurant and then I share it with three

00:17:05.740 --> 00:17:08.660
friends, I'm an influencer. But people have it

00:17:08.660 --> 00:17:11.700
so, because of the Instagram and the TikTok and

00:17:11.700 --> 00:17:15.279
the YouTube, they've kind of changed that name.

00:17:15.660 --> 00:17:19.240
But I love how you have the book and what that

00:17:19.240 --> 00:17:22.720
really means. And it reminds me too, Peter, of

00:17:22.720 --> 00:17:24.799
how important it is, no matter what we do in

00:17:24.799 --> 00:17:29.140
life. that you never know that your influence

00:17:29.140 --> 00:17:32.559
could be negative. Yeah. Oh, yeah. Or positive.

00:17:33.119 --> 00:17:36.960
Or positive. I worked with a fellow and we lost

00:17:36.960 --> 00:17:39.740
contact with each other. He went to different

00:17:39.740 --> 00:17:42.359
company, different job and that. And about a

00:17:42.359 --> 00:17:45.119
year or so ago, we kind of hooked back up again

00:17:45.119 --> 00:17:50.240
and he wrote the nicest letter to me about how

00:17:50.240 --> 00:17:54.180
positive an impact I had on him and his professional

00:17:54.180 --> 00:17:57.099
life. and how thankful he was. Now we didn't

00:17:57.099 --> 00:18:00.400
talk about it when that happened, but yet he

00:18:00.400 --> 00:18:03.460
held that and then he shared it with me. So again,

00:18:03.619 --> 00:18:05.759
you never know what impact you're going to have

00:18:05.759 --> 00:18:07.960
on somebody's life. And again, hopefully it's

00:18:07.960 --> 00:18:10.039
positive. Like you said, it could have a negative

00:18:10.039 --> 00:18:12.400
and you hope that that doesn't happen. And if

00:18:12.400 --> 00:18:15.779
so, you want to know, you know, so that you can

00:18:15.779 --> 00:18:18.519
help to correct it because sometimes you give

00:18:18.519 --> 00:18:22.420
bad advice. Sometimes people don't take the advice

00:18:22.420 --> 00:18:25.039
and deal with it the way they should. Sometimes

00:18:25.039 --> 00:18:27.680
they don't at all. I had one instance of a company.

00:18:28.420 --> 00:18:31.839
We did all sorts of productivity improvements

00:18:31.839 --> 00:18:34.980
with them. We then wanted to help them to implement

00:18:34.980 --> 00:18:36.940
the stuff. And they said, no, no, we have it.

00:18:36.940 --> 00:18:38.839
We can do it. And it was like a half a million

00:18:38.839 --> 00:18:42.339
dollars. So it wasn't like chump change. A year

00:18:42.339 --> 00:18:45.880
goes by and I get a call from a person I was

00:18:45.880 --> 00:18:49.200
working with and he says, they're very unhappy.

00:18:49.440 --> 00:18:53.619
with the results of you know what you provided

00:18:53.619 --> 00:18:56.819
to them and I said oh well why is that you know

00:18:56.819 --> 00:18:59.220
what have they implemented and how has it not

00:18:59.220 --> 00:19:01.420
worked he says well they haven't implemented

00:19:01.420 --> 00:19:04.859
anything and I sat there with the deer in the

00:19:04.859 --> 00:19:07.240
headlights look again and I said to him why are

00:19:07.240 --> 00:19:10.220
we having this conversation they haven't done

00:19:10.220 --> 00:19:13.380
anything they expected things to change and when

00:19:13.380 --> 00:19:15.900
they didn't because they're doing the same things

00:19:15.900 --> 00:19:18.869
they were doing when we were with them They're

00:19:18.869 --> 00:19:22.849
disappointed. I said really I Said really are

00:19:22.849 --> 00:19:24.670
we having this conversation? I said you need

00:19:24.670 --> 00:19:27.069
to go back to them and tell them get on the stick

00:19:27.069 --> 00:19:29.650
if you're not gonna Implement it get Pete and

00:19:29.650 --> 00:19:32.269
his crew back in and they will help you to implement

00:19:32.269 --> 00:19:34.890
But a year went by and you haven't done anything.

00:19:35.190 --> 00:19:37.750
So how crazy is it? And that was just one instance

00:19:37.750 --> 00:19:40.529
Okay, and again a fairly significant company

00:19:40.529 --> 00:19:43.349
in the aerospace industry and you just shake

00:19:43.349 --> 00:19:47.069
your head and go Wow and a big a big name company,

00:19:47.069 --> 00:19:50.509
too big name, not like a family owned little

00:19:50.509 --> 00:19:54.650
enterprise. So Peter, Peter, I'm a very positive

00:19:54.650 --> 00:19:57.190
person, but let's talk a little negative because

00:19:57.190 --> 00:19:59.890
I think that people need to hear this. I find

00:19:59.890 --> 00:20:02.289
let's let's go back and forth. I'm going to start

00:20:02.289 --> 00:20:06.009
you go where negative influence could look like

00:20:06.009 --> 00:20:11.049
in a business. I personally think that that when

00:20:11.049 --> 00:20:14.509
people say I don't care. Yes, I don't care what

00:20:14.509 --> 00:20:19.279
people think about me. I think that that is not

00:20:19.279 --> 00:20:21.880
uplifting and like, oh, what a great thing. And

00:20:21.880 --> 00:20:24.380
I think to myself, oh shoot, if they don't care,

00:20:24.700 --> 00:20:27.339
they may not care the service that they're providing.

00:20:27.640 --> 00:20:30.460
They may not care about the quality of the service

00:20:30.460 --> 00:20:35.339
they're providing. I absolutely, I 100 % care

00:20:35.339 --> 00:20:37.599
what people are talking about me, what they think

00:20:37.599 --> 00:20:42.640
of me. And so what do you say to that? Absolutely.

00:20:42.940 --> 00:20:45.799
And I do that in my class. At the end of the

00:20:45.799 --> 00:20:47.859
class, one of the things we do is what I call

00:20:47.859 --> 00:20:50.579
a post -mortem, just like you would do on a project

00:20:50.579 --> 00:20:52.960
where you review the project to find out what

00:20:52.960 --> 00:20:55.059
went right and what went wrong so you can do

00:20:55.059 --> 00:20:58.099
the right things again in the next project and

00:20:58.099 --> 00:21:00.759
avoid the wrong things. And I ask the students,

00:21:01.359 --> 00:21:04.019
how could this class be better? And they give

00:21:04.019 --> 00:21:10.160
me, you would say positive. Comments back, you

00:21:10.160 --> 00:21:11.920
know, but you can take it negative too Well,

00:21:11.920 --> 00:21:14.420
you didn't do this or you didn't cover that or

00:21:14.420 --> 00:21:17.859
and I take that and I go hmm They were right.

00:21:17.859 --> 00:21:20.500
All right, and I make change and I've made number

00:21:20.500 --> 00:21:25.180
of changes to my coursework because of the Comments

00:21:25.180 --> 00:21:28.119
that my students had. All right, it didn't help

00:21:28.119 --> 00:21:31.700
them But it certainly helps the next bunch of

00:21:31.700 --> 00:21:34.140
folks coming along and I point that out to them.

00:21:34.259 --> 00:21:42.079
Okay Now the other side of that is you get Criticisms

00:21:42.079 --> 00:21:44.779
you get comments you get whatever from all sorts

00:21:44.779 --> 00:21:47.759
of people and it can drive you crazy All right

00:21:47.759 --> 00:21:51.700
And if you get so bogged down in that that you

00:21:51.700 --> 00:21:53.720
don't make a move because you're always afraid

00:21:53.720 --> 00:21:56.460
Oh, well, I might offend somebody or they may

00:21:56.460 --> 00:21:58.819
take it the wrong way or you know, it might not

00:21:58.819 --> 00:22:01.579
work Then you you'll be afraid to do anything.

00:22:01.640 --> 00:22:05.450
So you move ahead And what you need to do is,

00:22:05.450 --> 00:22:08.029
again, communication. You keep checking. Are

00:22:08.029 --> 00:22:10.849
you still on board with this? Is it making sense

00:22:10.849 --> 00:22:13.809
to you? What are you doing to do this, okay?

00:22:14.130 --> 00:22:16.930
What more can I do to help? Do you understand,

00:22:17.029 --> 00:22:19.029
you know, that type of thing? Because again,

00:22:19.230 --> 00:22:22.329
as a consultant, what I say to people is, I am

00:22:22.329 --> 00:22:25.130
there to help you, but I am not there to do it

00:22:25.130 --> 00:22:28.289
for you. At the end of the day, it's up to you.

00:22:28.569 --> 00:22:31.130
Okay, you are gonna make the difference you're

00:22:31.130 --> 00:22:33.190
gonna make the change because I'm gonna go away

00:22:33.190 --> 00:22:36.130
You're gonna pay my bill. You're gonna take whatever

00:22:36.130 --> 00:22:38.509
information I had given you and either you're

00:22:38.509 --> 00:22:41.109
gonna apply it or you're not gonna apply it you're

00:22:41.109 --> 00:22:44.509
gonna apply it well, you're not gonna and If

00:22:44.509 --> 00:22:47.049
you don't get it as we're going along. I need

00:22:47.049 --> 00:22:50.049
to know that so we can stop and go. Okay timeout

00:22:50.049 --> 00:22:52.430
What is it? You're not getting or what is it?

00:22:52.430 --> 00:22:54.779
You know that? you don't think is right or whatever

00:22:54.779 --> 00:22:57.500
the case may be and let's get it corrected because

00:22:57.500 --> 00:23:01.859
we want to have a successful engagement. I feel

00:23:01.859 --> 00:23:04.180
as strongly about it as you do granted it's your

00:23:04.180 --> 00:23:07.400
business but it's my business too because guess

00:23:07.400 --> 00:23:09.779
what I'm hoping that you'll tell the next person

00:23:09.779 --> 00:23:12.759
what a great person I was and how they should

00:23:12.759 --> 00:23:15.819
use me all right and if you don't do that then

00:23:15.819 --> 00:23:20.109
I did something wrong all right um so You've

00:23:20.109 --> 00:23:22.210
got to be very, very careful. I have a friend

00:23:22.210 --> 00:23:27.309
who is Indian. He was one of the co -owners of

00:23:27.309 --> 00:23:30.470
the business. And he would go to all his friends,

00:23:30.890 --> 00:23:33.990
who were numerous, all Indian, and he would get

00:23:33.990 --> 00:23:36.549
10 different opinions on something. Well, in

00:23:36.549 --> 00:23:39.109
the Indian culture, when they give you their

00:23:39.109 --> 00:23:42.130
opinion, they expect you to take it. Well, what

00:23:42.130 --> 00:23:45.009
happens when you have 10 different opinions from

00:23:45.009 --> 00:23:48.019
friends? and you only take one of them? Are you

00:23:48.019 --> 00:23:50.140
gonna tick off the other nine where they're not

00:23:50.140 --> 00:23:52.440
gonna talk to you anymore? And he would do that

00:23:52.440 --> 00:23:55.240
and he'd go nuts. And I go, you gotta stop doing

00:23:55.240 --> 00:23:59.440
that, okay? Because again, you're gonna tick

00:23:59.440 --> 00:24:03.299
people off. You need to find whatever makes sense.

00:24:03.529 --> 00:24:06.410
Explain it to others why you may or may not be

00:24:06.410 --> 00:24:08.589
doing what they suggested and why you picked

00:24:08.589 --> 00:24:11.190
the one you did. Not because of favoritism, but

00:24:11.190 --> 00:24:13.250
it makes the most sense to you and you move on.

00:24:13.490 --> 00:24:15.849
And you got to do the same thing, you know, as

00:24:15.849 --> 00:24:19.430
a non -Indian person. Otherwise, you drive yourself

00:24:19.430 --> 00:24:23.730
crazy. I like that. I think that it really is,

00:24:23.730 --> 00:24:26.269
it's important. First of all, I love the fact

00:24:26.269 --> 00:24:28.470
that you're in accountability. So you're saying

00:24:28.470 --> 00:24:30.509
if you're not doing it, I can't do my work right.

00:24:30.730 --> 00:24:32.670
I actually do that too with my clients because

00:24:32.670 --> 00:24:35.190
if they're not following the pattern or if they're

00:24:35.190 --> 00:24:37.549
not, I do a lot of LinkedIn for them and if they're

00:24:37.549 --> 00:24:40.430
not. following up on the leads, the warm leads,

00:24:40.650 --> 00:24:42.930
whatever that looks like. So I really loved your

00:24:42.930 --> 00:24:45.849
throwing in the accountability. Important piece.

00:24:45.950 --> 00:24:47.970
I want to go back to negativity though, because

00:24:47.970 --> 00:24:50.069
I think that a lot of people don't realize the

00:24:50.069 --> 00:24:54.309
vermin could be humans. And I know that a lot

00:24:54.309 --> 00:24:58.180
of times people will say, Oh, Sally, Sally's

00:24:58.180 --> 00:25:01.299
just a cancer in her office and she's so miserable.

00:25:01.380 --> 00:25:04.759
She's making everybody miserable. I've also seen,

00:25:04.940 --> 00:25:08.259
oh my God, look at Shelly. She bounces in like

00:25:08.259 --> 00:25:11.640
Tigger, always happy. It's so annoying. And then

00:25:11.640 --> 00:25:13.460
people don't like it if you're too happy and

00:25:13.460 --> 00:25:16.220
you're too bouncy and you're too excitable. So

00:25:16.220 --> 00:25:19.119
it's really difficult. But the reason why I'm

00:25:19.119 --> 00:25:21.099
bringing this up is for influencing. So just

00:25:21.099 --> 00:25:23.359
another negative that people don't talk about

00:25:23.359 --> 00:25:26.420
is you can have a successful company, but maybe

00:25:26.420 --> 00:25:30.420
you never called your own company. Yeah, how

00:25:30.420 --> 00:25:33.890
can I help you? You called Bob's plumbing. And

00:25:33.890 --> 00:25:36.210
you're the, like, so I think the owners need

00:25:36.210 --> 00:25:39.549
to call their own company, see how they're being

00:25:39.549 --> 00:25:42.430
answered, see what the answering service is doing

00:25:42.430 --> 00:25:44.390
if you're using an answering service, which seems

00:25:44.390 --> 00:25:47.769
really old, how your robot is doing if you've

00:25:47.769 --> 00:25:50.569
got an AI robot. Like, I don't think that people

00:25:50.569 --> 00:25:53.900
understand that, but. that could be a turnoff

00:25:53.900 --> 00:25:56.859
in calling a business or walking into a restaurant

00:25:56.859 --> 00:26:00.380
and you know the two hostess are talking and

00:26:00.380 --> 00:26:02.079
they're talking and talking and they look at

00:26:02.079 --> 00:26:04.220
you they don't acknowledge you and all of a sudden

00:26:04.220 --> 00:26:06.680
you're like why am i even here i shouldn't be

00:26:06.680 --> 00:26:08.680
here that hurts the business so can you talk

00:26:08.680 --> 00:26:10.819
a little bit about that i know you want to twist

00:26:10.819 --> 00:26:12.880
it into a positive but let's go negative let's

00:26:12.880 --> 00:26:14.559
go down the negative road for a few minutes because

00:26:14.559 --> 00:26:16.779
i think there's a lot to learn from the different

00:26:16.779 --> 00:26:19.380
things that you have seen and the challenges

00:26:19.380 --> 00:26:23.009
because negativity is going to be there. But

00:26:23.009 --> 00:26:25.289
how do you how do you advise the owner if you

00:26:25.289 --> 00:26:27.470
call and you're like, you're that doesn't sound

00:26:27.470 --> 00:26:30.049
like a good, you know, receptionist. I know that

00:26:30.049 --> 00:26:33.990
word is old receptionist. But I encourage them

00:26:33.990 --> 00:26:37.450
to talk to the people who work under them. Because

00:26:37.450 --> 00:26:40.130
again, in a lot of cases, they're very busy.

00:26:40.349 --> 00:26:43.230
Okay, again, the business has grown there into

00:26:43.230 --> 00:26:45.029
other things. They don't get involved in the

00:26:45.029 --> 00:26:48.529
day to day details. But when you get away from

00:26:48.529 --> 00:26:53.450
that and you lose that contact, that can be dangerous.

00:26:53.890 --> 00:26:56.630
So I encourage them to get out on the floor and

00:26:56.630 --> 00:26:59.670
talk to the folks. I can't tell you how many

00:26:59.670 --> 00:27:02.589
times I would go to do something. I'd be talking

00:27:02.589 --> 00:27:05.190
to the folks on the floor and they go, huh, they

00:27:05.190 --> 00:27:07.789
never listen to us. We have all sorts of ideas

00:27:07.789 --> 00:27:10.230
and they tell us just be quiet and just do whatever

00:27:10.230 --> 00:27:13.849
it is you're supposed to be doing. And yet we're

00:27:13.849 --> 00:27:18.619
doing things that are wrong. Or they say I had

00:27:18.619 --> 00:27:21.160
a great idea and they took it and I never got

00:27:21.160 --> 00:27:24.859
credit for it and you know also or Here we go

00:27:24.859 --> 00:27:26.980
again, you know, they always tell us we're gonna

00:27:26.980 --> 00:27:29.240
do something and it's kind of like the flavor

00:27:29.240 --> 00:27:31.700
of the month club And then they never follow

00:27:31.700 --> 00:27:35.740
through. So why should we help you help me again?

00:27:35.980 --> 00:27:39.500
Why should we do it? I'm helping them. Um Because

00:27:39.500 --> 00:27:41.059
they're never gonna follow through with it and

00:27:41.059 --> 00:27:44.329
then they'll be on to the next one You can't

00:27:44.329 --> 00:27:47.549
do that. All right. And again, your experts are

00:27:47.549 --> 00:27:49.049
the people who are in the trenches who are doing

00:27:49.049 --> 00:27:53.069
everything and doing it day in and day out. Now,

00:27:53.130 --> 00:27:55.069
granted, they're going to be wrong on some stuff,

00:27:55.329 --> 00:27:57.369
too. So you don't just follow everything that

00:27:57.369 --> 00:28:00.269
they recommend. But if you don't listen to them,

00:28:00.289 --> 00:28:03.339
if you don't know what's going on. How are you

00:28:03.339 --> 00:28:05.640
going to direct the company beyond where it's

00:28:05.640 --> 00:28:08.920
at today? That's why you hit your plateau. That's

00:28:08.920 --> 00:28:11.660
why you stall. That's why you run into problems

00:28:11.660 --> 00:28:16.680
and so forth. And again, sometimes the owners,

00:28:16.839 --> 00:28:19.420
the bosses are the biggest problem when you want

00:28:19.420 --> 00:28:21.960
to talk about negativity and they don't see it.

00:28:22.089 --> 00:28:24.309
They're blaming everybody else under the Sun.

00:28:24.630 --> 00:28:27.450
I can't tell you how many times I would go into

00:28:27.450 --> 00:28:29.589
a company go all those people on the floor They

00:28:29.589 --> 00:28:32.009
don't do what they're supposed to and they're

00:28:32.009 --> 00:28:34.269
And you go you talk to the folks on the floor

00:28:34.269 --> 00:28:36.109
and they say do you know what they put us through?

00:28:36.789 --> 00:28:39.950
They said we get information and then like Two

00:28:39.950 --> 00:28:42.910
hours later, we get different information. OK?

00:28:43.390 --> 00:28:46.029
And they tell us to break down the line and set

00:28:46.029 --> 00:28:48.250
it up. And we do. And we just about get done

00:28:48.250 --> 00:28:50.289
setting it up. And they say, oh, break it down.

00:28:50.630 --> 00:28:53.829
Now you need to run this. And we do that. And

00:28:53.829 --> 00:28:56.130
then at the end of the day, all we've done is

00:28:56.130 --> 00:28:58.009
change overs. And they complain that we didn't

00:28:58.009 --> 00:29:01.569
get any production out. All right? Or the system

00:29:01.569 --> 00:29:03.829
is bad the system's giving a bad information.

00:29:03.930 --> 00:29:05.750
They go to look and my daughter's going through

00:29:05.750 --> 00:29:08.349
that right now She works for a very large company

00:29:08.349 --> 00:29:11.829
They're constantly having problems with bad information

00:29:11.829 --> 00:29:14.029
getting out to the floor or to the warehouse

00:29:14.029 --> 00:29:17.230
or whatever and she's Constantly working on correcting

00:29:17.230 --> 00:29:19.690
that stuff. Okay, that's what the best systems

00:29:19.690 --> 00:29:22.170
in the world Okay, there's been you know, they're

00:29:22.170 --> 00:29:25.380
using the SAP's and and so forth And they're

00:29:25.380 --> 00:29:28.240
still having problems. So you got to stay on

00:29:28.240 --> 00:29:30.660
it. I used to get criticized as I went up in

00:29:30.660 --> 00:29:34.180
the ranks for getting into the minutia. And people

00:29:34.180 --> 00:29:36.359
would say, oh, you can't do that. And I'd say,

00:29:36.599 --> 00:29:38.400
well, when somebody comes to me with a problem

00:29:38.400 --> 00:29:41.359
and they ask my opinion, how am I going to give

00:29:41.359 --> 00:29:43.519
them a good opinion if I don't know what's going

00:29:43.519 --> 00:29:46.240
on? Now, I'm not trying to micromanage, but I'm

00:29:46.240 --> 00:29:48.839
just trying to understand what the heck is happening.

00:29:49.079 --> 00:29:52.980
OK. And I did. And people. people respected me

00:29:52.980 --> 00:29:56.819
for it. They thanked me for it. Okay, and I think

00:29:56.819 --> 00:29:59.579
it helped to make me an effective person. It

00:29:59.579 --> 00:30:01.220
certainly helped as a consultant then because

00:30:01.220 --> 00:30:04.759
I knew how to ask the right questions. Okay,

00:30:04.839 --> 00:30:07.940
so my last question to you. Sure. And I've been

00:30:07.940 --> 00:30:09.759
loving talking to you. Am I being negative enough

00:30:09.759 --> 00:30:13.339
for you? Negative for the positive, Adrienne.

00:30:13.539 --> 00:30:16.759
I really am positive. Okay. Okay. Yeah, this

00:30:16.759 --> 00:30:20.619
is a little negative. All right. I'm seeing a

00:30:20.619 --> 00:30:26.279
younger generation who maybe know Instagram,

00:30:26.539 --> 00:30:31.440
maybe know TikTok more than you and I, call themselves

00:30:31.440 --> 00:30:34.420
a business coach or business consulting, but

00:30:34.420 --> 00:30:36.119
they've never really been in business. They've

00:30:36.119 --> 00:30:37.660
never started their own business. They've never

00:30:37.660 --> 00:30:40.460
worked for a business. They really don't know.

00:30:41.529 --> 00:30:43.750
Yeah, does it irritate me? It just makes, I just

00:30:43.750 --> 00:30:45.950
say it doesn't irritate me in life. There's more

00:30:45.950 --> 00:30:49.990
things, but I, um, I question like, how do you

00:30:49.990 --> 00:30:53.589
have wisdom? So like with all your years of working

00:30:53.589 --> 00:30:56.450
in businesses, what would you say if you were

00:30:56.450 --> 00:31:01.269
up against, now you're up against a 24 year old

00:31:01.269 --> 00:31:03.950
influencer, true. Like, you know, Instagram me

00:31:03.950 --> 00:31:06.890
and and the company says to you, I don't know

00:31:06.890 --> 00:31:10.289
Peter, it's between you and Sally Sue, and you

00:31:10.289 --> 00:31:13.130
know, Sally's a business coach too, and she does

00:31:13.130 --> 00:31:15.970
consulting. Who should I go with? What would

00:31:15.970 --> 00:31:19.829
make more sense? How would you actually answer

00:31:19.829 --> 00:31:22.490
that question? Okay, well first of all, to go

00:31:22.490 --> 00:31:24.990
back to the background. When I was coming out

00:31:24.990 --> 00:31:27.990
of school, I had a job offer from this little

00:31:27.990 --> 00:31:31.470
firm called Price Waterhouse. Okay, they're now

00:31:31.470 --> 00:31:35.269
Price Waterhouse Coopers. Okay, and it was to

00:31:35.269 --> 00:31:39.410
be a consultant Now I was at the top of my class

00:31:39.410 --> 00:31:41.869
in school and that and I thought I knew a lot

00:31:41.869 --> 00:31:45.029
But I had no practical experience and I said

00:31:45.029 --> 00:31:48.309
to myself Self you're gonna go into the room

00:31:48.309 --> 00:31:50.349
with somebody who has worked in industry for

00:31:50.349 --> 00:31:52.869
20 years or whatever and they might be a vice

00:31:52.869 --> 00:31:55.410
president or what and You're gonna tell them

00:31:55.410 --> 00:31:57.890
what they're doing wrong and they're gonna go

00:31:57.890 --> 00:32:02.539
to you based on what? What experiences do you

00:32:02.539 --> 00:32:05.140
have that you're telling me that? And the answer

00:32:05.140 --> 00:32:08.880
is none. Okay, because I went to school for,

00:32:08.880 --> 00:32:13.240
you know, eight years doing my bachelors and

00:32:13.240 --> 00:32:16.819
masters. So I said, I'm not going to get into

00:32:16.819 --> 00:32:19.119
the consulting route at this point. So I went

00:32:19.119 --> 00:32:21.839
out and I worked for industry for close to 20

00:32:21.839 --> 00:32:25.420
years. And then when I was looking to do a career

00:32:25.420 --> 00:32:27.900
change, somebody said, you know, you've been

00:32:27.900 --> 00:32:31.269
a consultant. In your companies for all this

00:32:31.269 --> 00:32:33.829
time you should really consider going to consulting

00:32:33.829 --> 00:32:37.089
and i thought to myself hmm i think i'm ready

00:32:37.089 --> 00:32:40.170
to do that because now when they ask me based

00:32:40.170 --> 00:32:43.309
on what i can go back and go up above above above

00:32:43.309 --> 00:32:46.109
and i can give all sorts of details and you know

00:32:46.109 --> 00:32:48.390
how you know how things work and how things didn't

00:32:48.390 --> 00:32:52.089
work is again we're not. You know perfect we

00:32:52.089 --> 00:32:54.390
make mistakes and we learn from it and we make

00:32:54.390 --> 00:32:57.150
corrections and so forth and i can do that for

00:32:57.150 --> 00:33:01.220
them so. When I faced with a choice like you

00:33:01.220 --> 00:33:04.339
have of is it this person or is it that person

00:33:04.339 --> 00:33:09.259
I try to find out what the job is that They're

00:33:09.259 --> 00:33:12.420
going to do what their background is with it

00:33:12.420 --> 00:33:15.059
What kind of experiences they have and I'm going

00:33:15.059 --> 00:33:18.319
to go with the more experienced person who's

00:33:18.319 --> 00:33:21.539
been down that road Maybe they haven't done exactly

00:33:21.539 --> 00:33:24.220
the same stuff, but again, pretty close to it

00:33:24.220 --> 00:33:26.619
or they're flexible enough that they can adapt.

00:33:26.920 --> 00:33:29.599
And that's the person I'm going to go with. Back

00:33:29.599 --> 00:33:32.900
when it used to be a personality contest or,

00:33:32.900 --> 00:33:35.440
you know, based on their pedigree, I don't know,

00:33:35.480 --> 00:33:37.859
what school did you graduate from and what was

00:33:37.859 --> 00:33:40.420
your grade point average? It doesn't mean anything

00:33:40.420 --> 00:33:42.519
when you're in business. That lasts for about

00:33:42.519 --> 00:33:45.390
six months. I told my daughter that. I said that

00:33:45.390 --> 00:33:47.930
last for six months after that it's who are you

00:33:47.930 --> 00:33:49.930
what are you doing what are you accomplishing

00:33:49.930 --> 00:33:52.089
what are you moving ahead on they don't care

00:33:52.089 --> 00:33:55.170
what the past was okay and they shouldn't quite

00:33:55.170 --> 00:33:58.690
honestly you know i graduated back in the seventies

00:33:58.690 --> 00:34:01.490
somebody's gonna ask me what my grade point average

00:34:01.490 --> 00:34:04.069
was back in the seventies doesn't matter anymore

00:34:04.069 --> 00:34:06.670
what have i done since then what have i accomplished

00:34:06.670 --> 00:34:09.230
who have i helped what were their successes what

00:34:09.230 --> 00:34:11.190
were some of my failures you don't like to talk

00:34:11.190 --> 00:34:14.750
about it but you do. Because we learn as much

00:34:14.750 --> 00:34:17.050
from our failures as we do from our successes.

00:34:17.289 --> 00:34:21.170
Maybe sometimes more so Okay, and I can bring

00:34:21.170 --> 00:34:23.510
that to the party and I can say and that's why

00:34:23.510 --> 00:34:27.510
I'm telling you or advising you what it is you

00:34:27.510 --> 00:34:30.789
need to do and if you do it Chances are good.

00:34:30.809 --> 00:34:35.110
You will be successful again. No guarantees because

00:34:35.110 --> 00:34:37.869
things change things happen and you got to stay

00:34:37.869 --> 00:34:41.309
up on it, but chances are a lot better that you're

00:34:41.309 --> 00:34:44.309
going to succeed than you're going to fail. I

00:34:44.309 --> 00:34:47.929
am so glad that a couple of years ago, the the

00:34:47.929 --> 00:34:51.030
FTC, I think, has laid their foot down and said

00:34:51.030 --> 00:34:54.949
no more, you know, making these promises, no

00:34:54.949 --> 00:34:58.489
more showing receipts or showing like just numbers

00:34:58.489 --> 00:35:00.550
and saying this is how much like that whole thing.

00:35:00.730 --> 00:35:04.070
That was so crazy during 2020. I was like, what

00:35:04.070 --> 00:35:06.429
is going on? I knew right away. I'm like, no

00:35:06.429 --> 00:35:09.510
way. So I'm glad that they put their foot down

00:35:09.510 --> 00:35:12.610
and said, you cannot do that. I really enjoyed

00:35:12.610 --> 00:35:14.409
talking with you. I think that this is great.

00:35:15.489 --> 00:35:20.250
Those of us that are seasoned perfectly. Well

00:35:20.250 --> 00:35:23.889
seasoned, some of us. Just before we go though,

00:35:24.730 --> 00:35:29.030
what kind of business, what is your niche? favorite

00:35:29.030 --> 00:35:33.190
business, maybe business size industry that you

00:35:33.190 --> 00:35:35.329
love to work with that they can reach out to

00:35:35.329 --> 00:35:38.889
you. And was there a did you have a link to your

00:35:38.889 --> 00:35:40.789
calendar on your site? I don't remember seeing.

00:35:41.010 --> 00:35:44.210
I don't think so. But we can give you or we can

00:35:44.210 --> 00:35:46.849
give them my email address if you want. I think

00:35:46.849 --> 00:35:49.650
it's on my website. But if not, we can give that

00:35:49.650 --> 00:35:53.070
to them as well. OK, I'll put that in the I'll

00:35:53.070 --> 00:35:57.849
put that in the notes and the show notes. I'm

00:35:57.849 --> 00:36:00.110
on LinkedIn and they can send me a note on LinkedIn

00:36:00.110 --> 00:36:03.429
and say I heard you on the no prep needed podcast

00:36:03.429 --> 00:36:06.489
And you know, this was interesting or I disagree

00:36:06.489 --> 00:36:08.849
with that or whatever whatever the case may be

00:36:08.849 --> 00:36:11.449
I'd like to talk to you some more and that'll

00:36:11.449 --> 00:36:16.030
be fine. I'd love to do that. Um Where was I

00:36:16.030 --> 00:36:18.469
at just kind of lost my train of thought for

00:36:18.469 --> 00:36:22.210
a second. I know you're still working But I did

00:36:22.210 --> 00:36:24.150
want to say that if you ever thought of, you

00:36:24.150 --> 00:36:27.550
know, kind of offering volunteering, you would

00:36:27.550 --> 00:36:30.449
be great at score. And the score team out of

00:36:30.449 --> 00:36:32.329
the Tampa market is lovely. If you ever thought

00:36:32.329 --> 00:36:35.250
of score, I did eight years with score, was the

00:36:35.250 --> 00:36:38.070
chairwoman, and then decided, you know, because

00:36:38.070 --> 00:36:41.110
you can't you can't you can't blend business,

00:36:41.210 --> 00:36:44.230
you know, so you have to be separate. But it

00:36:44.230 --> 00:36:47.289
really did kind of fine tune my coaching and

00:36:47.289 --> 00:36:50.489
mentoring skills. And and then You know, just

00:36:50.489 --> 00:36:53.429
an FYI, or if you decide to go full time into

00:36:53.429 --> 00:36:55.550
retirement, they can use you. I remember what

00:36:55.550 --> 00:36:57.670
you asked me. You asked me what my niche was

00:36:57.670 --> 00:36:59.690
and the kind of the size of the company that

00:36:59.690 --> 00:37:02.369
I was kind of comfortable with. When I was in

00:37:02.369 --> 00:37:06.409
consulting, we kind of geared to the 50 to 200

00:37:06.409 --> 00:37:08.949
million dollar company. Although if you saw some

00:37:08.949 --> 00:37:12.130
of the names on there, like Sumitomo and and

00:37:12.130 --> 00:37:15.610
Samsung, they're way beyond that range. So some

00:37:15.610 --> 00:37:18.030
larger and there were some smaller that were.

00:37:18.250 --> 00:37:22.429
below ten million dollars and What areas mostly?

00:37:23.329 --> 00:37:25.250
Manufacturing because that was where my background

00:37:25.250 --> 00:37:27.889
was and that's why I studied what I studied and

00:37:27.889 --> 00:37:31.250
went into what I I did and what my kind of career

00:37:31.250 --> 00:37:34.869
path was like as opposed to the systems and and

00:37:34.869 --> 00:37:37.610
so forth I was really the the manufacturing on

00:37:37.610 --> 00:37:40.329
the floor type guy and and so forth So those

00:37:40.329 --> 00:37:43.630
are my comfort spots, but if somebody has a need

00:37:43.630 --> 00:37:47.570
and I can provide it great and if not I've got

00:37:47.570 --> 00:37:50.030
enough contacts that I can probably steer them

00:37:50.030 --> 00:37:52.250
in the right direction to somebody who can help

00:37:52.250 --> 00:37:56.469
them. I love that. I love that. And I'm sure

00:37:56.469 --> 00:38:00.170
we have the Volusia Manufacturers Association.

00:38:00.329 --> 00:38:02.409
So you definitely should be reaching out to them

00:38:02.409 --> 00:38:05.110
once a year backyard. I love that. I enjoyed

00:38:05.110 --> 00:38:07.610
our conversation. Thank you so much for playing

00:38:07.610 --> 00:38:12.889
with me today. Thank you for having me. Once

00:38:12.889 --> 00:38:15.469
it gets a V2, I'll pre -arrange these, but this

00:38:15.469 --> 00:38:17.670
is great. This will be turned into a podcast

00:38:17.670 --> 00:38:20.510
in a couple of weeks. Live will be out there.

00:38:20.530 --> 00:38:22.550
I'm going to go back in though and just tag you

00:38:22.550 --> 00:38:25.789
on the live so we can connect together. Do you

00:38:25.789 --> 00:38:29.809
want my email address? Oh, yes. Let me put it

00:38:29.809 --> 00:38:32.849
right here in the... Oh, I have your email because

00:38:32.849 --> 00:38:35.929
you used it to make your... Yeah, I did. Is that

00:38:35.929 --> 00:38:41.170
the same email? Are you good? and they can get

00:38:41.170 --> 00:38:44.409
in touch with me that way. I love it. You're

00:38:44.409 --> 00:38:46.710
a nice guy. I look forward to hopefully meeting

00:38:46.710 --> 00:38:49.789
you one day. I'm so jealous too. The Tampa market,

00:38:49.909 --> 00:38:51.889
you have like the greatest restaurants and the

00:38:51.889 --> 00:38:55.269
coolest. Hey, yes. A lot of good things in Tampa.

00:38:55.869 --> 00:38:59.469
Yeah. That's why we wound up here. We're in Daytona

00:38:59.469 --> 00:39:04.070
Beach, so we're across. Okay. So we're on the

00:39:04.899 --> 00:39:09.059
right coast. You're on the. I know, I know. Yeah,

00:39:09.119 --> 00:39:11.320
I mean, I totally. Yeah, yeah, that's not funny.

00:39:11.460 --> 00:39:13.639
Okay, now. So thank you so much. I'm going to

00:39:13.639 --> 00:39:15.900
end this stream. It's been wonderful and have

00:39:15.900 --> 00:39:18.739
a great rest of the week too. Thank you. I'm

00:39:18.739 --> 00:39:21.699
heading off on vacation soon. Oh, Peter, where

00:39:21.699 --> 00:39:22.039
are you going?